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Sam Castelli
216 Reviews
I’ve been in the car business since 1999. I’m originally from Chicago, IL, and lived in Florida for 20 years before moving to Rochester. I love finding the perfect car for my customer's wants and needs, but when I’m not here at work I enjoy scuba diving, snow skiing, traveling, fish keeping, yoga, weight training and I’m also a Licensed Commercial Pilot.
Read moreDealership Experience
18 yrs
Industry Experience
26 yrs, 11 mos
Specialties & Trainings
VW Master Certified
216 Reviews of Sam Castelli
December 17, 2018
New car I bought a new VW Tiguan this past Saturday and everyone in the dealership was very friendly. The salesmen Sam was the one I bought the car from and h I bought a new VW Tiguan this past Saturday and everyone in the dealership was very friendly. The salesmen Sam was the one I bought the car from and he knows what he is doing. He was very thorough when going through the car and all of its features. He was friendly and easy to talk to as well. Would definitely recommend buying a car from Sam Castelli if you are in need of a new or used car. More
by Janet4321
Other Employees Tagged: Anthony (Tony) Johnson , James Taylor
December 13, 2018
Online purchase Sam made everything very easy and was wonderful to communicate with. I bought the car from just looking at it online. He helped with getting it ship Sam made everything very easy and was wonderful to communicate with. I bought the car from just looking at it online. He helped with getting it shipped to me. I would do business with them again. More
by NDbuyer
December 06, 2018
Friendly staff and great customer service Everyone remembers who you are and takes time to talk with you. Service is fantastic. I would recommend my friends to this dealership. I like to buy l Everyone remembers who you are and takes time to talk with you. Service is fantastic. I would recommend my friends to this dealership. I like to buy local. More
by SARAH2ANGELA
Verified CustomerOther Employees Tagged: Kevin Pose
December 01, 2018
Purchased dream BMW from a wonderful dealer While down in Rochester over Thanksgiving weekend and I stopped in park place to look at a recent off lease BMW X5. The staff was very curteuous and h While down in Rochester over Thanksgiving weekend and I stopped in park place to look at a recent off lease BMW X5. The staff was very curteuous and helpful, more so than some of the twin cities BMW dealers. Typically with my baby face, I don’t get much attention from the sales staff. While the typical dealer paperwork can be long, I felt it went pretty smooth for not having bought a car in 7 years. If you are sick of the hetic and sometime snobbish twin cities premium dealers, take a trip south for a refreshing dealer experience. Thank you Sam and Tony! More
by Chrisbmwx5
Other Employees Tagged: Anthony (Tony) Johnson
December 01, 2018
High Quality Dealership We have bought/leased several BMW cars over a period of years from this dealership. They are a quality operation and take the time to insure customer We have bought/leased several BMW cars over a period of years from this dealership. They are a quality operation and take the time to insure customer satisfaction. One of the best parts of the dealership is the amount of time that they spend insuring that you are familiar with the newest features of your new car. Highly recommend this dealership! More
by surfers
Other Employees Tagged: Anthony (Tony) Johnson
November 28, 2018
Excellent Service but longer lead times Once you’re there the staff, sales, and techs are excellent. Only down side is typically needed to book something like an oil change so far in advance Once you’re there the staff, sales, and techs are excellent. Only down side is typically needed to book something like an oil change so far in advance. My last appointment I had to book 3 weeks out. More
by bkeeling
Other Employees Tagged: Kevin Pose, Tim Tuinstra
November 15, 2018
new Car purchase I found what I wanted in the online inventory, was contacted immediately and scheduled a visit to see the vehicle. Megan put me in touch with Sam who I found what I wanted in the online inventory, was contacted immediately and scheduled a visit to see the vehicle. Megan put me in touch with Sam who did a great job showing me the vehicle and coordinated the purchase for me. He did a nice job showing me the car features. More
by JKRAUSE5
Other Employees Tagged: Megan Gergen, Lisa Manthei
November 01, 2018
Always. Excellent. The place runs like a Swiss watch. I would describe it as: "stereotypical German car dealership/repair shop meets Midwest hospitality. Josh, Sam, and The place runs like a Swiss watch. I would describe it as: "stereotypical German car dealership/repair shop meets Midwest hospitality. Josh, Sam, and Ashwin have been/are great. More
by JMSG1983
Other Employees Tagged: Joshua Kern , Ashwin Kushwaha
October 20, 2018
Top notch service Sam was very thorough when explaining things, answered all my questions and concerns, always offering me drink or food while waiting. This was my firs Sam was very thorough when explaining things, answered all my questions and concerns, always offering me drink or food while waiting. This was my first time buying a car, I knew what I wanted, they knew what to get me and met my needs. My credit history was border line and they pulled me through for a car. Thats just showing how hard they worked for me. On top of that he offered to drop the car off at home because I drove there on my own. More
by 2013 BMW 328i XDrive
Other Employees Tagged: Anthony (Tony) Johnson
October 02, 2018
Worth the trip Fair, honest & very easy to deal with. Sam C. made the car buying experience comfortable & nonstressful. Definitely worth the two 7 hour round trip dr Fair, honest & very easy to deal with. Sam C. made the car buying experience comfortable & nonstressful. Definitely worth the two 7 hour round trip drives I made to purchase my new (used) car! More
by KerriFromCloquet
Other Employees Tagged: Lisa Manthei
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