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Sam Castelli
216 Reviews
I’ve been in the car business since 1999. I’m originally from Chicago, IL, and lived in Florida for 20 years before moving to Rochester. I love finding the perfect car for my customer's wants and needs, but when I’m not here at work I enjoy scuba diving, snow skiing, traveling, fish keeping, yoga, weight training and I’m also a Licensed Commercial Pilot.
Read moreDealership Experience
18 yrs
Industry Experience
26 yrs, 11 mos
Specialties & Trainings
VW Master Certified
216 Reviews of Sam Castelli
March 26, 2021
Sam was a great individual to work with, right from the beginning it was really easy to talk to him regarding the car that we are interested in which was the Atlas. He pulled up the information and the spe beginning it was really easy to talk to him regarding the car that we are interested in which was the Atlas. He pulled up the information and the specs of the Atlas that I was interested in and right away brought me out to the lot to show me the car. He informed me of what makes Volkswagen such a reliable brand and what different engineerings the company does compared to the competition. The test drive was great, took me on a road to test the stability of the suv and the turn radius. Once we got back to the dealership he offered me drinks and refreshments while he got the information regarding the trade-in and financial specs regarding the billing information. I would highly recommend Sam and the Volkswagen dealership to anyone interested in shopping for a new car or SUV. I definitely look forward to future encounters with the staff. More
by TREVOR
Verified Customer
March 25, 2021
Sam was very helpful and provided excellent service from end to end- James was awesome as always - i go to Park place because of James- thank you guys! end to end- James was awesome as always - i go to Park place because of James- thank you guys! More
by AHMERKAM
Other Employees Tagged: Stephen Hlavka , James
March 12, 2021
Excellent Customer service. They took excellent care of me. Highly recommended. Great communication thru the whole process. I’ll be back for my next vehicle. me. Highly recommended. Great communication thru the whole process. I’ll be back for my next vehicle. More
by BLAKE15
Other Employees Tagged: Stephen Hlavka , Brad Johnson
March 04, 2021
Sam was excellent and very patient to work with! Finance went above and beyond to obtain a rate I wanted. Would definitely recommend to anyone looking for a new to them vehicle. went above and beyond to obtain a rate I wanted. Would definitely recommend to anyone looking for a new to them vehicle. More
by EAK110582
Other Employees Tagged: Stephen Hlavka
February 25, 2021
Sam is professional, response quickly on all my enquiries, very detail oriented and knowledgeable. Transaction was done very quickly and will recommend to my friends and family. enquiries, very detail oriented and knowledgeable. Transaction was done very quickly and will recommend to my friends and family. More
by MACY_HUI
Other Employees Tagged: Joshua Kern, Shantelle Knott, Stephen Hlavka , Jared Gafjken, Chris Leitz, Terry Rippentrop, Mark Schmidt, James Taylor
February 23, 2021
I found the car I wanted online, asked a few questions to Sam. He got back to.me quickly, went to test drive and then purchase the vehicle the next day. Sam. He got back to.me quickly, went to test drive and then purchase the vehicle the next day. More
by PARISHRYANT
Other Employees Tagged: Stephen Hlavka , Payton Mansager
February 20, 2021
Very patient and friendly staff. Not pushy when I said I wanted to review finances before making a decision. Very knowledgeable about the vehicles and easy to work with wanted to review finances before making a decision. Very knowledgeable about the vehicles and easy to work with More
by caitlin
Other Employees Tagged: Joe Borchardt, James Taylor
February 04, 2021
Online scheduling was easy. The service was prompt and professional and I felt everything was well explained. They were able to accommodate a last minute request for a ride home immediately And the driver professional and I felt everything was well explained. They were able to accommodate a last minute request for a ride home immediately And the driver was courteous and safe. More
by Mindy M
Other Employees Tagged: Dale the driver
January 20, 2021
Working with Sam Castelli in the purchase of my Audi Allroad was an excellent experience from start to finish. We were able to complete all of our negotiations amicably and conveniently by phone, email Allroad was an excellent experience from start to finish. We were able to complete all of our negotiations amicably and conveniently by phone, email, and text. I had to travel down to Rochester from the Twin Cities once to finalize the paperwork and again to pick up the vehicle which was out of state. They then arranged for car mats and my license plates to be delivered to a local Luther dealership for me. I would definitely consider purchasing another vehicle from Sam and this dealership and have already recommended them to others. Their pricing was significantly more competitive than local Audi dealerships which made it worth my while to purchase my vehicle from Sam and Park Place Motors in Rochester. More
by SUSANGRUPE
December 23, 2020
This the third lease I have purchased through Park Place Motors. The staff is always very friendly and willing to find the best car for me! Motors. The staff is always very friendly and willing to find the best car for me! More
by COURTNEY.JO.MILLER
Other Employees Tagged: Mac Miller, James Taylor
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