He was truly helpful and put me in a wonderful Buick He took great care of me and my new car I would recommend this dealership
"Easy buying/lease transaction"
I called first thing in the morning and spoke to Brian. I knew what I wanted and it was in stock. Brian got me the truck I wanted for the price range I was in. Great experience!
Very friendly staff and easy to work with. Highly recommend to anyone looking for a new car or truck. Brian, Richard and Sam were all a pleasure to deal with.
"Very Disappointed "
Bought Truck Went Home Same Day Used Factory Remote Start it threw a Light on Drove from New Bedford to Watertown to pick up Registration as well as tool boxes which I did get and Bed & Rail Liners which Disappeared so I never did get them as there were Promised to be given with Vehicle Still Never Received , I drove back to get Vehicle Serviced was there for a Couple of hrs all for them to shut light off and tell me it was a fuse Not True I had Truck Looked at by Mechanic it was Throwing a Code for a Def Tank Heater as Well as Nox Sensor Called them to go all the way back for a 3rd time to have serviced husband took day off to go also we were told they would fit us in in AM we arrived and were sent away no service So we called Colonial in Dartmouth and were brought right in and it was fixed in 2 days at no charge because it should not have been Sold with Issues , and Not Able to get a Sticker We are Not Pleased with Colonial in Watertown they are Rude , and Liars not Trust worthy to buy from and I Will Never Refer them to Anyone , Nor will we Shop there Again , One Month & a Day Later I was finally able to get a Sticker on a Vehicle I paid over 50 K for Now waiting to be Reimbursed for the Sticker I Paid Twice for , And still No Bed Liner or Rails the Back of the Bed Looks Like Crap because the Tops are all dented from tool boxes & Liner being removed They are Dishonest , Buyer Beware they have had a Month to Rectify and have chose Not To ,,,,,,,,
"Great Experience "
Had a great experience at Colonial. The staff was great and friendly and worked with you on what you wanted and not pushing things you don’t want. Also, their prices were very competitive compared to many of the surrounding dealerships. Would definitely recommend Colonial Buick GMC if Watertown.