Sam Gonzales

When we entered Volvo Cars Lisle, it was the second of five dealers that we planned to visit as part of a whirlwind "test and decide" day. We never made it to the the dealers for the final three makes. five dealers that we planned to visit as part of a whirlwind "test and decide" day. We never made it to the the dealers for the final three makes. Cannot say enough about Sam Gonzales and the work he did. Sam met us as we entered the dealership. We identified that we were interested in the Ultra trims of the XC60-PHEV, XC40, and EX30. Sam promptly showed us all three, explaining the differences of each in detail before getting us in a test drive for the XC60-PHEV. Sam joined us for the test drive (unlike our previous Alfa Romeo salesperson for the Tonale PHEV) and highlighted key features, answered all of our questions, allowed us to get familiar with the vehicle, and engaged in easy going conversation. After our test drive of the XC60 Ultra PHEV, we intended to get pricing for each and move to the next dealer. Sam put us into decision-making mode by asking us to decide which model/trim we wanted before getting pricing for that model/trim. This led to additional test drives before we settled on the XC60 Ultra PHEV. Sam then handed us off to Andreas Koralles to work on making a deal for that XC60 Ultra PHEV. Andreas then walked through the finance options with great ease and a trusting demeanor, and worked with us to make a deal we felt good about. But, without Sam's efforts, we likely would have moved to look at other makes before later making a decision. His sales showed us we didn't need to go further than the XC60 Ultra PHEV we ultimately ended up purchasing. The only negative for the experience was the length of time it took to get the leasing application finalized, which we understand was due to a glitch on Volvo's side versus the dealer. More

by jbarrickbollman Verified Customer Verified Customer

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Ashley was simply amazing every step of the process. The entire crew of people are also incredible. The amount of time and knowledge was a joy to see. Kudos to everyone over at Volvo!! Would highly r The entire crew of people are also incredible. The amount of time and knowledge was a joy to see. Kudos to everyone over at Volvo!! Would highly recommend! More

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Okay dealership. Salesman was a bit "iffy" but overall experience was good. Freddy in finance was good and thorough. Salesman was a bit "iffy" but overall experience was good. Freddy in finance was good and thorough. More

by ronwheeler Verified Customer Verified Customer

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My husband and I had a great time at Volvo Cars Lisle. We took a test drive of multiple vehicles and loved them all. Sam did a great job! We took a test drive of multiple vehicles and loved them all. Sam did a great job! More

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What an easy process working with Sam and the team at Volvo Cars Lisle. I highly recommend stopping in. Sam knew the ins and outs of the vehicle like the back of his hand. Volvo Cars Lisle. I highly recommend stopping in. Sam knew the ins and outs of the vehicle like the back of his hand. More

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It was a fairly quick process and everyone was very friendly and easy to work with friendly and easy to work with More

by jdoyle2216 Verified Customer Verified Customer

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I went to Volvo looking for a car not knowing much about Volvo cars. My sales rep Sam was a very helpful and well educated on Volvo cars. He made my buying process very easy and painless. Justin in the ser Volvo cars. My sales rep Sam was a very helpful and well educated on Volvo cars. He made my buying process very easy and painless. Justin in the service dept was very informative and attentive to my service needs. Overall great experience at Volvo of Lisle. More

by LADADDY3 Verified Customer Verified Customer

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The folks over at Volvo Cars Lisle are outstanding! I got all the answers I needed and more. I could not have had a more smooth and informing experience. Thanks to both Sam and Ashley in sales for taki I got all the answers I needed and more. I could not have had a more smooth and informing experience. Thanks to both Sam and Ashley in sales for taking the time out of their day to help. More

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Manager came out of the office and congratulated me on my purchase, he never introduced and still is himself. I’ve never experienced this before. Also, no business cards were given except for the finance purchase, he never introduced and still is himself. I’ve never experienced this before. Also, no business cards were given except for the finance manager who was very nice and professional. Sam also was nice and helpful and willing to show me features on the car. More

by sandr9680 Verified Customer Verified Customer

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We met Sam our sales person and he was very knowledgeable so when we found a new to us vehicle we contacted him! He was very helpful and the financial manager was helpful with the financing. We returned 2 we so when we found a new to us vehicle we contacted him! He was very helpful and the financial manager was helpful with the financing. We returned 2 weeks after purchase to ask additional questions and Ashley answered everything for 2 boomers who needed assistance with the set up of things! So patient. Our previous buying experience at another dealership was horrendous so I wasn’t looking forward to purchasing another car but Volvo of Lisle made it a good experience! More

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