Sam Hall | Page 16

Great Experience All Around We recently purchased our first MINI; we live in Northern Michigan where there is little access to a wide selection. We found the perfect car at MINI We recently purchased our first MINI; we live in Northern Michigan where there is little access to a wide selection. We found the perfect car at MINI of St. Louis, and bought it without ever seeing it in person. We couldn't have done this without feeling complete trust and confidence in the dealership and the process. Sam was extremely helpful, pleasant, and responsive to our questions; so was Tina. We would definitely look to MINI of St. Louis again for another car, though for now we look forward to many fun adventures in our AWESOME MINI Roadster! More

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Knowledgeable and easy to work with I recently purchased a Mini. The people are knowledgeable and friendly. I never felt hurried, and Sam was always accommodating. I would strongly re I recently purchased a Mini. The people are knowledgeable and friendly. I never felt hurried, and Sam was always accommodating. I would strongly recommend this dealership to anyone interested in checking out the Minis. More

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Another Winner These guys get it right! After an accident that totaled my Mini Clubman, I knew I wanted to look at Mini again because of the relationship that had be These guys get it right! After an accident that totaled my Mini Clubman, I knew I wanted to look at Mini again because of the relationship that had been built with my first experience. I was knocked out again with the professionalism and care the team took to get me back on the road! They are sincere; and that goes a long way in my book. Great place to buy a car!! More

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Satisfied internet purchase First auto I've ever purchased without actually seeing it. The car arrived in a condition exactly as described. Like new ! This was the John Cooper First auto I've ever purchased without actually seeing it. The car arrived in a condition exactly as described. Like new ! This was the John Cooper Works roadster I was looking for. Dealer helped me locate transporter for delivery to my home 360 miles away. No problems, no complaints. More

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My New Mini. Let's Motor! Picked up our new Mini Coupe today. Sam Hall was excellent and made the purchase experience wonderful. Neil Westfall helped make the sale happen and w Picked up our new Mini Coupe today. Sam Hall was excellent and made the purchase experience wonderful. Neil Westfall helped make the sale happen and we are so thrilled with our car. Thanks guys! More

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Straightforward Sam Hall and Josh helped us purchase a vehicle. We drove in from 4 hours away for a specific used vehicle they had. Both helped answer our questions o Sam Hall and Josh helped us purchase a vehicle. We drove in from 4 hours away for a specific used vehicle they had. Both helped answer our questions on the phone before we came. They allowed us to place a refundable deposit on the car so it wouldn't be sold when we were on our way. They had it ready for us when we showed up. When we asked if we could take it to a dealer for that brand, Sam gave us some names of other dealers (it was Black Friday and many were closed or booked). The only negatives were that they were busy and the usual business manager was gone, so it took a little while to check out. The title wasn't ready so they said they would send it and there was a mix up with the warranty on the sticker, but it has two years left on the manufacturer's warranty so we're happy. Sam also did a great job reviewing the vehicle features and showing how the seats move. Overall, we felt they were straightforward, honest, helpful, and trustworthy. It was a great car-buying experience. More

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Recent purchase from Sam Hall Sam Hall was exceptional and went above and beyond what I ever thought was possible. His quick followup and care (even though it was a small buy) was Sam Hall was exceptional and went above and beyond what I ever thought was possible. His quick followup and care (even though it was a small buy) was veryimpressive More

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Mini for Me! One of the reasons I chose to buy from Mini of STL has a lot to do with the employees. My salesman moved on (that makes me sad -- sincere, mature, an One of the reasons I chose to buy from Mini of STL has a lot to do with the employees. My salesman moved on (that makes me sad -- sincere, mature, and people skilled); he and Neil (management) proved to be the consummate Mini representatives. Salesmen and finance expert, Sam, Dustin, and Tina tag team to tie the finishing bow on my Mini. I appreciate their help and dedication to seeing the transaction through to delivery. I can't say enough about Todd's (management) work ethic and demeanor. Thank you, Todd, for scheduling my Mini's nice-to-haves and ensuring I have a loaner until all is complete. The entire facility is clean and welcoming. More

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Outstanding service from everyone involved The people we dealt with Sam, Tina and Nealwere professional and extremely helpful in our search for a mini. I have stayed with mini for almost 10 yea The people we dealt with Sam, Tina and Nealwere professional and extremely helpful in our search for a mini. I have stayed with mini for almost 10 years because of the quality and the service I have received. More

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Fantastic Help / Fantastic People I assisted my significant other, Barbara, in the transaction where she traded in her 2007 MINI Cooper and leased a new MINI Cooper. She thought she w I assisted my significant other, Barbara, in the transaction where she traded in her 2007 MINI Cooper and leased a new MINI Cooper. She thought she was interested in a Clubman, but Neil Westfall, the sales manager, alerted us that it would be a totally different feel from the sports car/small car feel of driving a MINI Cooper. He was 100% correct, and together with our salesman, Sam Hall, turned us on to a car Barbara loves. When concerns arose with some of the language in the lease, Tina Logue, the finance manager, was terrific in working with us and Barbara's insurance company in working out the problems to our satisfaction. Finally, Sam spent almost an hour and did an incredible job of going through all of the wonderful yet somewhat complicated features of Barbara's new car. In summary, I will just say that each of these three individuals lived up to the excellent reputation of this dealership, as well as the great service we have gotten from the service department in past years. More

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