Sam Hall | Page 16

Mini for Me! One of the reasons I chose to buy from Mini of STL has a lot to do with the employees. My salesman moved on (that makes me sad -- sincere, mature, an One of the reasons I chose to buy from Mini of STL has a lot to do with the employees. My salesman moved on (that makes me sad -- sincere, mature, and people skilled); he and Neil (management) proved to be the consummate Mini representatives. Salesmen and finance expert, Sam, Dustin, and Tina tag team to tie the finishing bow on my Mini. I appreciate their help and dedication to seeing the transaction through to delivery. I can't say enough about Todd's (management) work ethic and demeanor. Thank you, Todd, for scheduling my Mini's nice-to-haves and ensuring I have a loaner until all is complete. The entire facility is clean and welcoming. More

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Outstanding service from everyone involved The people we dealt with Sam, Tina and Nealwere professional and extremely helpful in our search for a mini. I have stayed with mini for almost 10 yea The people we dealt with Sam, Tina and Nealwere professional and extremely helpful in our search for a mini. I have stayed with mini for almost 10 years because of the quality and the service I have received. More

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Fantastic Help / Fantastic People I assisted my significant other, Barbara, in the transaction where she traded in her 2007 MINI Cooper and leased a new MINI Cooper. She thought she w I assisted my significant other, Barbara, in the transaction where she traded in her 2007 MINI Cooper and leased a new MINI Cooper. She thought she was interested in a Clubman, but Neil Westfall, the sales manager, alerted us that it would be a totally different feel from the sports car/small car feel of driving a MINI Cooper. He was 100% correct, and together with our salesman, Sam Hall, turned us on to a car Barbara loves. When concerns arose with some of the language in the lease, Tina Logue, the finance manager, was terrific in working with us and Barbara's insurance company in working out the problems to our satisfaction. Finally, Sam spent almost an hour and did an incredible job of going through all of the wonderful yet somewhat complicated features of Barbara's new car. In summary, I will just say that each of these three individuals lived up to the excellent reputation of this dealership, as well as the great service we have gotten from the service department in past years. More

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Sam Hall was terrific! My husband and I met Sam on Saturday and he helped us pick the car that is perfect for us. He has an amazing knowledge of cars in general but specif My husband and I met Sam on Saturday and he helped us pick the car that is perfect for us. He has an amazing knowledge of cars in general but specifically the MINI. We went in not sure which model we wanted and he helped us narrow it down to THE ONE. We are very satisfied with our new car and the whole MINI experience. Good, friendly people all around. More

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Sam Hall is the best sells men ever!!! I enjoyed my experience at the Mini of St. Louis I was treated with so much respect and the customer service was a amazing.When I pulled on the lot I I enjoyed my experience at the Mini of St. Louis I was treated with so much respect and the customer service was a amazing.When I pulled on the lot I only waited one minute and Sam was right there which to me is excellent I hate waiting...I would like to recommend Sam Hall to everyone, please go check him out and buy from him and feel the kindness I did..I love my new car.. Thanks for the realness!!! More

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Great experience I went to Mini to look for my first car to buy myself and I had to best experience. Sam Hall was the man helping me and he was so nice and information I went to Mini to look for my first car to buy myself and I had to best experience. Sam Hall was the man helping me and he was so nice and informational and never pushy! I was afraid that he would be because a lot of care salesmen are but he was amazing and made me feel like a made the right decision and I love my car! More

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Best sales representative at Mini of St.Louis If I had not met Sam, I would not have bought my 2017 Cooper S- 2 door Hardtop! The greatest thing about Sam is that he is not one of those typical sa If I had not met Sam, I would not have bought my 2017 Cooper S- 2 door Hardtop! The greatest thing about Sam is that he is not one of those typical salesmen! Before I met Sam, my previous experience at Mini was not pleasant so I didn't purchase one last year. I wanted to give another shot last month. As soon as I walked into the dealer, Sam greeted me and gave me information I needed, set up an appointment, and everything went so fast and smoothly. He was very knowledgeable, friendly and enjoyable to work with! He still follows up even after I purchased my Mini. What I really appreciated about him was that he works SO WELL with people with different backgrounds and different personalities. I am pretty sure my family and I are on his 'worst customers' list. There were 4 of us trying to find the perfect car for me and we were going back and forth so many times, but Sam was very patient with us and keeping it so professional and polite! If you are considering a mini, look for Sam Hall!! He is every customer's dream sales representative; consistent, polite, knowledgable, and goes above and beyond for his customers. I love my Mini even more since the process was so enjoyable with Sam! More

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Friendly & Fun Experience I've been looking at Mini Cooper S for some time and finally got serious. My experience was wonderful. Everything from the test drive to the business I've been looking at Mini Cooper S for some time and finally got serious. My experience was wonderful. Everything from the test drive to the business office to the delivery was top notch. It is apparent that everyone at the dealership is engaged in the satisfaction of every customer. Neil, Sam, Kate and Bill made the experience fast, easy and fun. Oh yeah, and the car is AWESOME! More

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