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Sam Hines
Sam Hines at Link Chrysler Dodge Jeep Ram

Sam Hines | Page 5

Service Director

Link Chrysler Dodge Jeep Ram

1931 S Main St
Rice Lake, WI 54868

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4.8
100 Reviews
4.8

100 Reviews

Write a Review

100 Reviews of Sam Hines

April 08, 2026

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Employee Rating

Third vehicle purchased with this dealership. Small town feel, I don't need a big fancy new building to buy a vehicle. Good communication not pushy on the sale. Made sure I received the best deal More

by whitmanab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaeli Kockelman, Todd Waggoner, Derek Waterhouse, Sara Seffens

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Apr 08, 2026

Link Chrysler Dodge Jeep Ram responded

Thank you for choosing us again for your Jeep purchase. We’re glad the small town atmosphere and straightforward communication met your expectations. Derek and the team appreciate your kind words about finding the best deal and rebate options.

April 07, 2026

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Employee Rating

excellent service from all at this dealership made buying this vehicle hassle free. would recommend them More

by rtrainor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaeli Kockelman, Crystal Melendez, Todd Waggoner, Derek Waterhouse, Mike Porath, Sara Seffens

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Apr 07, 2026

Link Chrysler Dodge Jeep Ram responded

It’s fantastic to hear that our team helped make your Ram 1500 purchase smooth and hassle-free. We appreciate your recommendation and your trust in us. Please reach out if there’s anything we can help you with in the future.

April 06, 2026

Dealership Rating
Employee Rating

Supper helpful and good communication. Made sure I understood what was to happen and insured the work would be done in my plan so I did not have to pay more. More

by nathanialladd71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 06, 2026

Link Chrysler Dodge Jeep Ram responded

Thank you for highlighting our communication and support during your service visit. We’re glad our team walked you through each step and kept the work within your plan so there were no extra costs. We appreciate you trusting us with your Ram 1500 Classic.

March 18, 2026

Dealership Rating
Employee Rating

Working with Derek was great, he found me multiple cars to see and worked with my schedule. Would definitely work with him again! More

by jenhin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Derek Waterhouse, Sara Seffens

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Mar 18, 2026

Link Chrysler Dodge Jeep Ram responded

It’s great to hear Derek was able to show you several Jeeps and fit your schedule. We’re glad you’re enjoying your Grand Cherokee L. We look forward to helping you again.

February 11, 2026

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Employee Rating

Great friendly people to work with. Very satisfied with the service I received. Would highly recommend Link to other people. More

by takroeze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 11, 2026

Link Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We’re pleased to hear our team provided friendly service and that you’re satisfied with your Ram 1500’s care. We appreciate your recommendation.

February 10, 2026

Dealership Rating
Employee Rating

Great team and always there when we need them. I am on my third Dodge in a row with them. Was hoping for 4 but credit not that great. Great team. More

by teamstovall5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaeli Kockelman, Crystal Melendez, Todd Waggoner, Derek Waterhouse, Mike Porath, Sara Seffens

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Feb 10, 2026

Link Chrysler Dodge Jeep Ram responded

We appreciate you choosing our team for service on your Dodge Journey and sticking with us through three vehicles. It’s great to know we’ve been there when you needed us, and we look forward to helping you again when credit options improve.

February 09, 2026

Dealership Rating
Employee Rating

In and out quick this time. Wish service history on the app would actually list what was done More

by TWILIGHT_TRUCKING
Recommend Dealer
Yes

Other Employees Tagged: Shaeli Kockelman, Todd Waggoner, Derek Waterhouse, Sara Seffens

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Feb 09, 2026

Link Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Link Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come!

February 09, 2026

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Employee Rating

Good service and knowledgeable about what has to be done. Would recommend service to anyone. More

by kkmiller0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 09, 2026

Link Chrysler Dodge Jeep Ram responded

We’re happy our team provided knowledgeable care and clear guidance on your Dodge. Thank you for recommending our service to others; we look forward to assisting you again.

February 06, 2026

Dealership Rating
Employee Rating

Wonderful service very helpful with every thing I need to take care of. Picked up vehicle and returned it More

by brenaunt21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 06, 2026

Link Chrysler Dodge Jeep Ram responded

Thank you for the five-star rating and your feedback. We’re happy the pickup and return of your Jeep Compass took care of everything you needed.

February 05, 2026

Dealership Rating
Employee Rating

The staff is very friendly and are always going the extra mile for me. My vehicle is always taken care of in a timely manner. I appreciate all the knowledge, experience and expertise the service department h More

by shanamsmith80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate, Michael, Sterling

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Feb 05, 2026

Link Chrysler Dodge Jeep Ram responded

We’re pleased to hear Sam and our service team treated your Jeep Compass with care and kept everything on schedule. Your recognition of the team’s expertise and dedication means a lot. Thank you for the kind review!

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