Sam McCloud
Sam McCloud at Boucher Chevrolet of Waukesha

Sam McCloud

Express Service Advisor

Boucher Chevrolet of Waukesha

1421 E Moreland Blvd
Waukesha, WI 53186

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4.5
15 Reviews
4.5

15 Reviews

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15 Reviews of Sam McCloud

May 21, 2025

Dealership Rating
Employee Rating

Very quick and friendly service. I had my vehicle towed in for a flat tire. They called me shortly after opening and had my car back on the road that same morning. More

by PeterG7
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 21, 2025

Boucher Chevrolet of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Obernberger Service Manager 262-549-1000

May 16, 2025

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Employee Rating

Seemed really willing to work with us. Felt very comfortable with our salesman. Very knowledgeable. More

by GRANTED_115
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2025

Boucher Chevrolet of Waukesha responded

Thank you for choosing Boucher Chevrolet of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Obernberger Service Manager 262-549-1000

April 12, 2025

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Employee Rating

Bad communication I had to go trough 4 people to find my work order and the service wasn’t done as requested More

by David perez
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Ron Wozny

Apr 16, 2025

Boucher Chevrolet of Waukesha responded

David, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Obernberger Service Manager 262-549-1000

February 27, 2025

Dealership Rating
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Very satisfied with the great service I received! They were very pleasant and knowledgeable! Kept me informed on what was happening in process. More

by cindyhubert3132
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Wozny

Feb 28, 2025

Boucher Chevrolet of Waukesha responded

Thanks for sharing about your experience with Boucher Chevrolet of Waukesha. We appreciate your business and hope to see you again soon! Joe Obernberger Service Manager 262-549-1000

Feb 27, 2025

cindyhubert3132 responded

Very satisfied overall!!!

December 02, 2024

Dealership Rating
Employee Rating

The service department is always able to accommodate me and my schedule. Service was prompt and quick! More

by Akonieczka11
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 03, 2024

Boucher Chevrolet of Waukesha responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

November 29, 2024

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Employee Rating

(Love) there service. .. treating me with a up joyful spirit making me feel at home at all time... To see the smile on everyone face...let me know know even though? I'm More

by terrypayne55
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 01, 2024

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Terry, and we look forward to working with you again. Joe Obernberger Service Manager 262-549-1000

November 07, 2024

Dealership Rating
Employee Rating

Everyone is very friendly and knowledgeable and is always willing to talk and listen. I am very happy to be part of the Boucher family More

by JGUIDINGER2
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 10, 2024

Boucher Chevrolet of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

October 11, 2024

Dealership Rating
Employee Rating

This was my first service appointment for my 2024 Trax. We were greeted quickly in a friendly manner. Service was completed in less time than expected which included a recall. More

by sstevens0803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2024

Boucher Chevrolet of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Obernberger Service Manager 262-549-1000

October 10, 2024

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Employee Rating

Usually a good experience. Service advisors seem knowledgeable and helpful. Will return for service in the future. More

by NHOJ828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Boucher Chevrolet of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Obernberger Service Manager 262-549-1000

September 25, 2024

Dealership Rating
Employee Rating

Service was great. They kept me informed and was responsive. Will continue to work with them More

by RA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2024

Boucher Chevrolet of Waukesha responded

Thank you for choosing Boucher Chevrolet of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Obernberger Service Manager 262-549-1000

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