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Sam McCloud
Sam McCloud at Boucher Chevrolet of Waukesha

Sam McCloud

Express Service Advisor

Boucher Chevrolet of Waukesha

1421 E Moreland Blvd
Waukesha, WI 53186

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4.3
20 Reviews
4.3

20 Reviews

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20 Reviews of Sam McCloud

July 31, 2025

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Employee Rating

Super easy getting in and out of dealership-people were very nice and helpful with quick, professional service-just great! More

by Happy customer
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Recommend Dealer
Yes
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Aug 01, 2025

Boucher Chevrolet of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Chevrolet of Waukesha, we look forward to having you as a valued customer for many years to come! Joe Obernberger Service Manager 262-549-1000

July 18, 2025

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The service department is upfront about what needs work. And give updates through out the process More

by Spkr4daded.jt
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 18, 2025

Boucher Chevrolet of Waukesha responded

Thanks for sharing about your experience with Boucher Chevrolet of Waukesha. We appreciate your business and hope to see you again soon! Joe Obernberger Service Manager 262-549-1000

July 07, 2025

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It did not seem like the advisor knew what I was talking about or my service. More

by Ryan B
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Recommend Dealer
Yes
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Jul 07, 2025

Boucher Chevrolet of Waukesha responded

Thank you for your review, Ryan. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Obernberger Service Manager 262-549-1000

June 21, 2025

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The service center was good. I had no issues and my service was done complete in a timely manner. More

by Keime228
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 21, 2025

Boucher Chevrolet of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Chevrolet of Waukesha, we look forward to having you as a valued customer for many years to come! Joe Obernberger Service Manager 262-549-1000

June 11, 2025

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Employee Rating

Mechanics good service person needs to give quotes in writing. Sam did a poor job in a breakdown on parts cost and approximate total cost. More

by vgnoerenberg
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Service Communication
Recommend Dealer
Yes
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Jun 11, 2025

Boucher Chevrolet of Waukesha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Obernberger Service Manager 262-549-1000

May 21, 2025

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Very quick and friendly service. I had my vehicle towed in for a flat tire. They called me shortly after opening and had my car back on the road that same morning. More

by PeterG7
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Workmanship
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Recommend Dealer
Yes
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May 21, 2025

Boucher Chevrolet of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Obernberger Service Manager 262-549-1000

May 16, 2025

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Employee Rating

Seemed really willing to work with us. Felt very comfortable with our salesman. Very knowledgeable. More

by GRANTED_115
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Wozny, Tyler Wozny, Kyle Lind, James Paolo, Daniel Hansen, Hadi Hemmet, Tyler Zimmerman , Joe Obernberger

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May 16, 2025

Boucher Chevrolet of Waukesha responded

Thank you for choosing Boucher Chevrolet of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Obernberger Service Manager 262-549-1000

April 12, 2025

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Employee Rating

Bad communication I had to go trough 4 people to find my work order and the service wasn’t done as requested More

by David perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ron Wozny

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Apr 16, 2025

Boucher Chevrolet of Waukesha responded

David, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Obernberger Service Manager 262-549-1000

February 27, 2025

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Employee Rating

Very satisfied with the great service I received! They were very pleasant and knowledgeable! Kept me informed on what was happening in process. More

by cindyhubert3132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Wozny

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Feb 28, 2025

Boucher Chevrolet of Waukesha responded

Thanks for sharing about your experience with Boucher Chevrolet of Waukesha. We appreciate your business and hope to see you again soon! Joe Obernberger Service Manager 262-549-1000

Feb 27, 2025

cindyhubert3132 responded

Very satisfied overall!!!

December 02, 2024

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Employee Rating

The service department is always able to accommodate me and my schedule. Service was prompt and quick! More

by Akonieczka11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 03, 2024

Boucher Chevrolet of Waukesha responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

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