Sam McLaughlin
Sam McLaughlin at David Scott Lee Buick GMC

Sam McLaughlin | Page 8

Service Consultant

David Scott Lee Buick GMC

4300 S Ferdon Blvd
Crestview, FL 32536

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4.6
145 Reviews
4.6

145 Reviews

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145 Reviews of Sam McLaughlin

September 15, 2024

Dealership Rating
Employee Rating

Hands down the best around! I will always do business with the team at David Scott Lee. More

by Grant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brock Collins, Wayne McCranie, Nathan Stippich , Courtney Brower, Jose Cruz, Beverly White

Dec 02, 2024

David Scott Lee Buick GMC responded

Grant, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC. Our team strives to create a friendly, professional, and non-pressured environment where your time is valued, and we are glad you noticed. Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

September 13, 2024

Dealership Rating
Employee Rating

We will not take our Buick to any other dealer for service and when it's time to buy a new Buick in a few years they will have our business again. More

by prestonleedowns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LeCreasha Smith , Craig Barger, Jose Cruz

Dec 02, 2024

David Scott Lee Buick GMC responded

Preston, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

September 08, 2024

Dealership Rating
Employee Rating

I scheduled an appointment for one day and the next day they called up and said they needed another day. I don't expect to have a diagnosis take two full days More

by maflinn
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeremy Cadle

Dec 02, 2024

David Scott Lee Buick GMC responded

Michael, We sincerely apologize for the issues you experienced while at our dealership. Our We Care Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

September 07, 2024

Dealership Rating
Employee Rating

I arrived early for my appointment, but was greeted and processed to have my truck serviced. The job was completed quickly and truck was returned washed and ready to go. More

by Jerry C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Barger

Dec 02, 2024

David Scott Lee Buick GMC responded

Jerry, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

August 31, 2024

Dealership Rating
Employee Rating

Great visit! Samantha was extremely knowledgeable and helpful. Service Mgr Nathan introduced himself during our visit and Ryan M. as well. Outstanding crew and ma More

by Silvrsfr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Stippich , Ryan Michaud

Dec 02, 2024

David Scott Lee Buick GMC responded

Todd, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

August 31, 2024

Dealership Rating
Employee Rating

Location Never have rentals no matter how long I schedule service out. Prices are also high More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 02, 2024

David Scott Lee Buick GMC responded

Denise, We sincerely apologize for the issues you experienced while at our dealership. Our We Care Team would love to speak with you about your experience. Please respond here or email your contact information to: wecare@leebuickgmc.com We will work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

August 15, 2024

Dealership Rating
Employee Rating

Apparently I wasn't driving my truck hard enough. I received an emissions check (diesel engine) to bring it into service. LeCreasha Smith was able to make an immediate appointment and I was in and ou More

by SUCKA_FISH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

David Scott Lee Buick GMC responded

Brian, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that LeCreasha Smith and Sam McLaughlin, in our Service Department, went above and beyond to give you an excellent experience! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

August 03, 2024

Dealership Rating
Employee Rating

Samantha did a great job getting me in on time and keeping me informed on courtesy rides to and from the shop. She also ensured that any credits available were applied. More

by molken60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

David Scott Lee Buick GMC responded

Maryanne, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that Samantha McLaughlin, in our Service Department, went above and beyond to give you an excellent experience! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

July 26, 2024

Dealership Rating
Employee Rating

Excellent customer service. I’ve bought several vehicles from Scott and will continue so do so. More

by spike7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Cadle

Dec 02, 2024

David Scott Lee Buick GMC responded

Michael, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

July 18, 2024

Dealership Rating
Employee Rating

Always get great service at David Scott Lee. Would highly recommend for all your service needs. More

by gus16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

David Scott Lee Buick GMC responded

Gus, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department is always excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

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