Sam McLaughlin
Sam McLaughlin at David Scott Lee Buick GMC

Sam McLaughlin | Page 8

Service Consultant

David Scott Lee Buick GMC

4300 S Ferdon Blvd
Crestview, FL 32536

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4.6
138 Reviews
4.6

138 Reviews

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138 Reviews of Sam McLaughlin

August 03, 2024

Dealership Rating
Employee Rating

Samantha did a great job getting me in on time and keeping me informed on courtesy rides to and from the shop. She also ensured that any credits available were applied. More

by molken60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

David Scott Lee Buick GMC responded

Maryanne, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that Samantha McLaughlin, in our Service Department, went above and beyond to give you an excellent experience! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

July 26, 2024

Dealership Rating
Employee Rating

Excellent customer service. I’ve bought several vehicles from Scott and will continue so do so. More

by spike7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Cadle

Dec 02, 2024

David Scott Lee Buick GMC responded

Michael, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

July 18, 2024

Dealership Rating
Employee Rating

Always get great service at David Scott Lee. Would highly recommend for all your service needs. More

by gus16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

David Scott Lee Buick GMC responded

Gus, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department is always excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

July 17, 2024

Dealership Rating
Employee Rating

There was a huge lack in communication on the dealerships part. From the initial phone call to set up service, to picking the vehicle up. The customer should be made aware of all the options and the cost a More

by fastford002003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Craig Barger

Dec 02, 2024

David Scott Lee Buick GMC responded

Joshua, We sincerely apologize for the issues you experienced while at our dealership. Thank you for allowing our We Care Team to partner directly with you on this. Please know that we will always work hard to regain your trust. Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

July 10, 2024

Dealership Rating
Employee Rating

Took my truck in for Perma Plate, Sam had everything set up. Dropped the truck off and they took me to my physical therapy appointment in Niceville and picked me up after. When I got back to the dealershi More

by geyoung1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brock Collins

Dec 02, 2024

David Scott Lee Buick GMC responded

Gary, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that Sam McLaughlin, in our Service Department, went above and beyond to give you an excellent experience! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

July 01, 2024

Dealership Rating
Employee Rating

Timely service, easy to make appointment, picked up car on time, driver was excellent, service work was completed as stated. More

by DMRAUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LeCreasha Smith

Dec 02, 2024

David Scott Lee Buick GMC responded

David, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

June 30, 2024

Dealership Rating
Employee Rating

Prompt, courteous, professional. The service manager was helpful, transparent, and extremely thorough in explaining the repairs needed, and the repairs required.. I have purchased 11 More

by kevinleibold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Michaud

Jul 08, 2024

David Scott Lee Buick GMC responded

Kevin, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

June 28, 2024

Dealership Rating
Employee Rating

Great experience all the way through! We will definitely be coming back here for our next vehicle! More

by BYSTANDER900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Cadle, Nathan Stippich, LeCreasha Smith , Craig Barger, Uriel Baza, Jose Cruz, Jolene Haymon

Jul 09, 2024

David Scott Lee Buick GMC responded

John, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

June 21, 2024

Dealership Rating
Employee Rating

My truck went for a few minor warranty issues. They did a complete svc on it while it was there. They also brought a vehicle to Ft Walton from Crestview for me to drive while they fixed it then br More

by PAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Martinez , Jose Cruz

Jul 09, 2024

David Scott Lee Buick GMC responded

Paul, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-6411

June 04, 2024

Dealership Rating
Employee Rating

My truck was in the shop a couple weeks, one week waiting for wire harness parts. The problem was rodent damage to the wires which disabled the wheel well lights and the window washer pump. When I picked the More

by Psalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Barger

Jan 08, 2025

David Scott Lee Buick GMC responded

We sincerely apologize for the issues you experienced while at our dealership. Thank you for allowing our We Care Team to partner directly with you. Please know that we will always work hard to regain your trust. Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

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