Sam McLaughlin
Sam McLaughlin at David Scott Lee Buick GMC

Sam McLaughlin | Page 9

Service Consultant

David Scott Lee Buick GMC

4300 S Ferdon Blvd
Crestview, FL 32536

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4.6
138 Reviews
4.6

138 Reviews

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138 Reviews of Sam McLaughlin

June 01, 2024

Dealership Rating
Employee Rating

Service Department contacted me quickly to schedule my Permanent Plate installation; protecting my new ENVISTA from seasonal bug damage. Great team had me processed quickly & thoroughly! More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

David Scott Lee Buick GMC responded

DJ, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

May 27, 2024

Dealership Rating
Employee Rating

Excellent! Derrick worked with me from start to finish. Very professional and helpful in answering any questions I had. He also ensured that the entire proce More

by COOKCD100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick Bierau, Jose Cruz

Dec 02, 2024

David Scott Lee Buick GMC responded

Charles, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC to purchase a 2024 GMC Canyon Elevation. Our team strives to create a friendly, professional, and non-pressured environment where your time is valued, and we are glad you noticed. We are thrilled to hear that your experience with Derrick Bierau was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

May 24, 2024

Dealership Rating
Employee Rating

Just a bit disappointed in not being informed when the problem was noted and you I was left in the dark waiting More

by SHALIMARDK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

David Scott Lee Buick GMC responded

We sincerely apologize for the issues you experienced while you were at our dealership. Our We Care Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thank You, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-682-2708

May 23, 2024

Dealership Rating
Employee Rating

Everyone was pleasant and professional. I appreciated the care they took to make sure I would be safe on my upcoming trip. The waiting area was very comfortable. Even though I wasn’t planni More

by canutalk2us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

David Scott Lee Buick GMC responded

Connie, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

May 19, 2024

Dealership Rating
Employee Rating

Xtime has not shown correctly the (3) times have had it in for service. I have sent email, texts and voice communication to the service department with no responses. The PermaPlate was incorrectly applie More

by thomas.m.blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Cromer

May 21, 2024

David Scott Lee Buick GMC responded

Thomas, We sincerely apologize for the issues you experienced while you were at our dealership. Our We Care Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thank You, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-682-2708

May 12, 2024

Dealership Rating
Employee Rating

Easy to deal with, I really enjoy working with Wayne. We had positive interactions with everyone. More

by BEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Martinez, Wayne McCranie , Jose Cruz

Dec 02, 2024

David Scott Lee Buick GMC responded

Ben, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC. Our team strives to create a friendly, professional, and non-pressured environment where your time is valued, and we are glad you noticed. We are thrilled to hear that your experience with Wayne Mccranie was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

May 11, 2024

Dealership Rating
Employee Rating

I haven't been here in 6 years but they had many upgrades to the service department. Service department staff were friendly. More

by Rob B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Stippich

Jan 08, 2025

David Scott Lee Buick GMC responded

Thank you for your review. We’re thrilled you enjoyed the friendly, professional atmosphere at David Scott Lee Buick GMC and are proud to have you as part of our family. Your feedback will be shared with our entire team. We look forward to helping with your future vehicle needs and will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

May 07, 2024

Dealership Rating
Employee Rating

JaQui Lloyd is the most honest, caring and professional car salesperson I have ever had. I have now bought 2 vehicles with her and will in the future. Your dealership is lucky to have her. More

by frankparis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JaQi Lloyd, Megan Lopez, Jennifer Smith

Dec 02, 2024

David Scott Lee Buick GMC responded

Frank, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC to purchase a 2022 GMC Acadia. Our team strives to create a friendly, professional, and non-pressured environment where your time is valued, and we are glad you noticed. We are thrilled to hear that your experience with JaQi Lloyd was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

April 19, 2024

Dealership Rating
Employee Rating

Excellent car buying experience! Would recommend to anyone! DSLB GMC made my buying experience one to appreciate and always recommend. I will be returning to buy cars in the future! More

by GIXXERKING04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Cromer, Jose Cruz, Andrew Helt, Dani Partridge, Beverly White

Dec 02, 2024

David Scott Lee Buick GMC responded

Jeffery, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC to purchase a 2024 GMC Yukon AT4. Our team strives to create a friendly, professional, and non-pressured environment where your time is valued, and we are glad you noticed. We are thrilled to hear that your experience with Dani Partridge was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

April 10, 2024

Dealership Rating
Employee Rating

Samantha was really helpful. She kept me informed every step of the way. Since I bought the vehicle from here its nothing but a pleasure everything I come. Good job. More

by alvin.paet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dani Partridge, Nathan

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