Sam Mercado
Service Advisor
Lou Bachrodt Chevrolet Coconut Creek
5500 N State Road 7
Coconut Creek, FL 33073
Languages Spoken
English
214 Reviews
Write a Review214 Reviews of Sam Mercado
July 21, 2026
Sam did a great job getting my car in and out of service. He checked my extended warranty, and about $600 worth of work was covered. Couldn’t by happier. Thanks for making those calls Sam. He checked my extended warranty, and about $600 worth of work was covered. Couldn’t by happier. Thanks for making those calls Sam. More
April 26, 2025
In had an appointment 9am for a simple key activation, I took an Uber home because it was no transportation available to my house. Adviser toll me no later than 2 hrs. He call me for pick up at 3pm. I had t took an Uber home because it was no transportation available to my house. Adviser toll me no later than 2 hrs. He call me for pick up at 3pm. I had to take another Uber service to pick up my kids from school - it was a very disappointing experience- wry poor communication More
April 21, 2025
Thank you for taking care of me and my car. I will continue to come back I will continue to come back More
Other Employees Tagged: Frank Benvenuto
January 17, 2025
His communication skills suck. He needs to get a new job. I will never go to this dealership again waited three hours for windshield wipers in a filter.. And I came early for the a He needs to get a new job. I will never go to this dealership again waited three hours for windshield wipers in a filter.. And I came early for the appointment. More
September 02, 2024
took 6 weeks to get truck back. no on returned my calls, had to go there on a saturday and still no answers. this is the second time for bad service. need to find new dealership for no on returned my calls, had to go there on a saturday and still no answers. this is the second time for bad service. need to find new dealership for service on my new chevy More
July 24, 2024
The oil was replaced and It has not been updated in the car control. I continue to receive prompts to make an appointment and the app and the car dashboard keep the oil alert low. car control. I continue to receive prompts to make an appointment and the app and the car dashboard keep the oil alert low. More
June 18, 2024
Bad attention. On my penultimate visit, a bag with small hand tools was stolen. and on my last visit there was no contact with any advisor. Nobody told me what t On my penultimate visit, a bag with small hand tools was stolen. and on my last visit there was no contact with any advisor. Nobody told me what they did with my car. More
Other Employees Tagged: Shawn Biskup , Chris Potter

