Sam Oliver | Page 4

Outstanding overall experience Sales process went smoothly without a hitch, paperwork was done in a timely manner and folks at the dealership are great to work with. My new HRV is Sales process went smoothly without a hitch, paperwork was done in a timely manner and folks at the dealership are great to work with. My new HRV is a joy to drive and I feel very safe in that vehicle More

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Recall service Work completed correctly and within time promised. Sam kept me informed via text message. This gave me the opportunity to get information without tryi Work completed correctly and within time promised. Sam kept me informed via text message. This gave me the opportunity to get information without trying to find someone More

by BOBMONT978 Verified Customer Verified Customer

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Service Great great great service service service. Did 30 k mileage services and no issues. Took 1 hour. They put the tires on the correct sides too as I had Great great great service service service. Did 30 k mileage services and no issues. Took 1 hour. They put the tires on the correct sides too as I had asked. More

by David.dumas Verified Customer Verified Customer

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excellent! I have been taking my car for check up for eight years to your facility. The service is always excellent and quick. Great job! See you next year! I have been taking my car for check up for eight years to your facility. The service is always excellent and quick. Great job! See you next year! More

by ZELVYRAS Verified Customer Verified Customer

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Tire rotation The problem was solved partially but the annoying sound is still present as a result of uneven tires wear. However this should not happen at 17K mile The problem was solved partially but the annoying sound is still present as a result of uneven tires wear. However this should not happen at 17K miles, and I am convinced if the tires need replacement to remedy the problem, it must be covered by the manufacturer’s warranty. More

by BBSNHAP21 Verified Customer Verified Customer

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AC fix My experience at this location of Honda was so easy and enjoyable because of Sam! He welcomed me right in, kept me updated on the process as my car wa My experience at this location of Honda was so easy and enjoyable because of Sam! He welcomed me right in, kept me updated on the process as my car was worked on, and explained everything patiently afterwards. He has a very friendly and professional demeanor. Thank you ! More

by Huskies15 Verified Customer Verified Customer

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Recommended service Great service speedy and right to the point and nice and cheap the service here is amazing if you ever need service done here go see Sam he’ll take ca Great service speedy and right to the point and nice and cheap the service here is amazing if you ever need service done here go see Sam he’ll take care of you guys More

by Bam Bam 13 Verified Customer Verified Customer

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Recent Visit Very friendly customer service and services were completed quickly. I've taken my car here several times and would recommend it to others. Thank you! Very friendly customer service and services were completed quickly. I've taken my car here several times and would recommend it to others. Thank you! More

by KIBAKER Verified Customer Verified Customer

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Multiple people ssies Had my 18 crv serviced and oil changed previously at boch . From the day I got it back it was intermittently leaking oil (strike one )As I am very bus Had my 18 crv serviced and oil changed previously at boch . From the day I got it back it was intermittently leaking oil (strike one )As I am very busy , I didn’t have time to travel from methuen to Westford and wait for upwards of 3 hours to have this checked out . Then my nav screen and my dashboard displays started to give me issues, so I had to bring my crv in As I was making appointment, I informed scheduler that I had an extended warranty and asked if I would be able to get a loaner so that I wouldn’t have to wait for upwards of 3 hrs for this to be diagnosed. She informed me that that would be up to my advisor. This was at 10 am . She scheduled me at 1230 that day . Now I need to ask my wife to stop what she was doing and to drive me to Westford so I don’t have to wait upwards of 3 hrs for a diagnosis. So I arrive at the service area and they don’t have any visit set up for me at all !! Strike 2 ! Now while talking to advisor David , he advised not to worry and it will get figured out . ( David was very nice and assuring) I soon received a text from David stating if I have any questions, please send ext me at this number. That was at 1247 After a few hours and a few texts looking for any update Sam calls me and tells me my car is due for an oil change , can we do it . I approve it . I soon arrived back At boch and everything is explained to me as tony I was having an oil leak and electronic issues . The oil leak was a mistake that boch service on my last visit . Which I was given a a $20 discount on an $70 oil change !! Why would any service charge you again for a mistake you brought it in for ?? No, no never again. More

by Mpmackey Verified Customer Verified Customer

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Quick oil change and inspection Combining two jobs into one appointment. Shuttle service made this easy so I didn't have to wait. Service was done very quickly and got me back on Combining two jobs into one appointment. Shuttle service made this easy so I didn't have to wait. Service was done very quickly and got me back on the road in a couple of hours. More

by JAMES Verified Customer Verified Customer

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