Sam Rangel | Page 13

The best car buying experiences Ive had, and I have had many I have purchased new and used cars before, from different dealerships all over the Atlanta area. A total of 10 counting this one. Plus 2 bikes, but I have purchased new and used cars before, from different dealerships all over the Atlanta area. A total of 10 counting this one. Plus 2 bikes, but I'm not counting those. I have had absolutely TERRIBLE experiences, and I have had okay experiences. This was, without a doubt the best of them. What made the difference- Sam Rangel. My wife shopped around online and found a van she wanted to look at, and it happened to be at the Hardy Superstore. She went by herself to check it out. She met Sam. Sam was the opposite of what many come to think of when they think of a used car salesman. Sam was very kind and helped her. He listened to her and genuinely desired to help her find what she was looking for. I know most good sales people are like that, but there are some that don't have a customer service quality to them, but Sam does. She never felt pressured. Sam made us feel like he was on our side of things- whether it was the vehicle, the negotiation, the financing, or whatever. He was our representative. I love looking at cars, and investigating them, but absolutely HATE haggling and the actual car buying part. Sitting and waiting forever, going back and forth. Then when you are done, you have to wait for the vehicle to be cleaned and gassed...ugh. Did I say I HATE car buying? So this time, I done the whole deal with Sam through text messaging! A first for me. Whenever I asked for something, Sam replied. Sam's manager, and Finance closer- Mitch Feraco made a great team. And he had the van ready so when we got there, we signed and drove away! So, if you find a vehicle at the Hardy Superstore, or need someone to help you find one, call Sam Rangel- you wont regret it. Tell Sam I sent you, he will take great care of you! More

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Great Service! If you want someone who is down to earth, funny, and knows how to handle business....I recommend Sam Rangel. He is awesome! He helped us trade our tru If you want someone who is down to earth, funny, and knows how to handle business....I recommend Sam Rangel. He is awesome! He helped us trade our truck on a new car and he made the process a breeze. We have been car shopping for a few weeks and we went to 2 different dealerships before we found Hardy Superstore. Long story short, the other dealerships wasted our time and did not stick to their word. My husband inquired about a car at Hardy via phone and spoke with Sam and he was very polite and was understanding. As soon as we got to the dealership Sam let us check out the car and then we test drove it. From there the process went smooth. We had a deal working within minutes. We were there for a little over 2 hours but drove off with a new car. Mitch was also very informative and helpful on the financing part of the process! Great work Sam and Mitch! Highly recommended these guys. Everyone seemed so willing to help, so I recommend anyone. PS sorry for keeping you guys there after closing, but thank you thank you thank you for all the hard work! More

by mpatterson Verified Customer Verified Customer

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