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Sam Stewart
Sam Stewart at Jim Ellis Kia of Kennesaw

Sam Stewart

Service Manager

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive Northwest
Kennesaw, GA 30144

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3.5
165 Reviews
3.5

165 Reviews

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165 Reviews of Sam Stewart

July 01, 2025

Dealership Rating
Employee Rating

Every one of the service agents was very nice. Money particular was very informative and had great customer service. More

by DAVID.BROWDER2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Kerkoski, Phil Joyce, Kris Musgrove

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Jul 03, 2025

Jim Ellis Kia of Kennesaw responded

Thank you so much for your kind words! We take pride in providing excellent customer service and it's great to hear that our team members were able to assist you. We appreciate your feedback and look forward to serving you again in the future.

July 01, 2025

Dealership Rating
Employee Rating

Excellent communication and prompt service to fix the issue we had. Easy check-in and check-out More

by Sivasonr2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Kerkoski, Phil Joyce, Kris Musgrove

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Jul 03, 2025

Jim Ellis Kia of Kennesaw responded

Thank you for your positive feedback! We always strive to provide excellent communication and prompt service for our valued customers. We're glad to hear that our easy check-in and check-out process met your expectations. We can't wait to have you back at our business again.

June 28, 2025

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Employee Rating

This dealership runs a scam on unassuming customers. I do not recommend Kia/ this dealership. More

by Steven rogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Awolusi, Scott Johnson, Bryson Smith, Katherine Nunn, Larry Perdersen, Mark Kerkoski, Phil Joyce, Kris Musgrove, Joseph Scott

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Jun 30, 2025

Jim Ellis Kia of Kennesaw responded

We are truly sorry to hear about your negative experience. Our goal is to provide exceptional service to all of our customers. Please reach out to us so we can address and resolve any concerns you may have.

June 18, 2025

Dealership Rating
Employee Rating

Staff was very friendly and informative. They got my Kia in and out in a timely manner. I appreciate them helping me get a ride to pick up my car😌 More

by Jakie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Kerkoski, Phil Joyce, Kris Musgrove

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Jun 20, 2025

Jim Ellis Kia of Kennesaw responded

Jakie, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

June 17, 2025

Dealership Rating
Employee Rating

Don’t expect the best coming from the service manager, very unprofessional customer service, I hope Jim Ellis group gets better people. More

by ANDJAMAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Kerkoski, Phil Joyce, Kris Musgrove

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Jun 19, 2025

Jim Ellis Kia of Kennesaw responded

We would appreciate the opportunity to learn more about your visit and address your concerns directly. Please feel free to reach out when you can so we can work to make things right. Your feedback helps us improve, and we genuinely hope to restore your confidence in our team.

Jun 20, 2025

Jim Ellis Kia of Kennesaw responded

We would appreciate the opportunity to learn more about your visit and address your concerns directly. Please feel free to reach out when you can so we can work to make things right. Your feedback helps us improve, and we genuinely hope to restore your confidence in our team.

June 12, 2025

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Employee Rating

Super responsive. Here from out of town and a dashboard alert came on during the drive back from the hospital. Made an appointment for the next morning and was in, More

by Sue carden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Kerkoski, Phil Joyce, Kris Musgrove

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Jun 15, 2025

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Sue Carden! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

Jun 16, 2025

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Sue Carden! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

June 01, 2025

Dealership Rating
Employee Rating

1t was awesome very friendly staff very knowledgeable staff. Very fast service no waiting in line lunrs fir service More

by Marcus1mack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Kerkoski, Phil Joyce, Kris Musgrove

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Jun 04, 2025

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Marcus1mack! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

May 03, 2025

Dealership Rating
Employee Rating

The video recording explaining about the car is a genius idea especially for people who don’t know much about the vehicles. Thank you More

by T Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Kerkoski, Phil Joyce, Kris Musgrove , Robert Billings

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May 06, 2025

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 30, 2025

Dealership Rating
Employee Rating

As an EV6 driver for the past three years, I’ve had great customer care - taking care of any issues - which I’ve always been minor and been taken care of in a quick and professional manner. Thanks agai More

by kebensing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Kerkoski

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May 02, 2025

Jim Ellis Kia of Kennesaw responded

Thanks, Kebensing! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for the positive feedback, and we hope that you have a great day!

April 25, 2025

Dealership Rating
Employee Rating

This is a very good dealership, they show video proof of what’s going on with your car and what they are working on. Quality service. More

by Marissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kris Musgrove

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Apr 29, 2025

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Marissa! Thanks again for your business! Take care!

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