Sam West | Page 4

I leased this vehicle new service could not find a slow leak in tire after several trips to service for the problem. I had to put air in tire every couple of days . I tried to get the problem fix over a ye leak in tire after several trips to service for the problem. I had to put air in tire every couple of days . I tried to get the problem fix over a year. Because of low mileage I purchase vehicle less than 10,000 miles. The same day I purchase the vehicle the problem with the tire was found with a cost of 203.75 to me I think this is very unfair , I have been a loyal customer to this company. Is there no loyalty to your customer More

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This is my third time working with Sam West at Suburban Ford of Waterford. Two were for brand new Ford F-150 Super Crew Cabs, (awesome rides I must say) and the other time I was with my son, assisting him Ford of Waterford. Two were for brand new Ford F-150 Super Crew Cabs, (awesome rides I must say) and the other time I was with my son, assisting him in purchasing his first new car, a Ford Focus Hatchback. Each time that I have worked with Sam it has always been a great experience. I am the type of person that absolutely hates going through the entire car purchasing process and Sam was able to make me feel at ease, he treated me with great respect and demonstrated that he truly appreciated my business. Sam does not act like the typical "car salesman" where you feel pressured and uncomfortable. Sam takes the time to find out what your needs are, will give you the very best options that he can provide and will do his very best to get you in the car that will fit within your budget. If you are looking to purchase or lease a new Ford, I would suggest giving Sam West a call at Suburban Ford. Sam's direct line is 248-674-5643 and his email is swest@suburbancollection.com . Give Sam a try before you buy, you will not be sorry! More

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I was treated very well during this process. The dealership is very clean and efficient. My salesperson was not available to complete the process but he left the information with a colleague to com dealership is very clean and efficient. My salesperson was not available to complete the process but he left the information with a colleague to complete the deal. More

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This is our second time in a row using Suburban Ford of Waterford. We came back because we wanted another ford SUV. We also had a very pleasant experience the last time around dealing with Sam West. Very p Waterford. We came back because we wanted another ford SUV. We also had a very pleasant experience the last time around dealing with Sam West. Very polite, and got us just what we wanted. More

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I've dealt through Sam West now for a number of years. He not only takes care of me but also my family. He knows what I want and goes out of his way to see that I am satisfied. I will continues t years. He not only takes care of me but also my family. He knows what I want and goes out of his way to see that I am satisfied. I will continues to deal through Sam. More

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Sam West was the greatest!!!!! I was a tuff customer and Sam helped me every step of the way. His patients and dedication to me was amazing. Sam helped me every step of the way. His patients and dedication to me was amazing. More

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I have been dealing with Suburban Ford for nearly a decade. I keep returning because of my sales and service experience. I respect Sam West for his professionalism , his integrity and his willingness t decade. I keep returning because of my sales and service experience. I respect Sam West for his professionalism , his integrity and his willingness to walk an extra mile to make sure that the customer is satisfied. In the back end , Nathan Bolton does an exceptional job in getting it right the first time and in a timely fashion. He always greets me by name and with utmost courtesy. More

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Sam West was the BEST and so was Ray Harbin.. This is the best Dealership in Southeastern Michigan. They worked with me when my Car was upside down. Not only did they payoff the balance that I owed on my Fus best Dealership in Southeastern Michigan. They worked with me when my Car was upside down. Not only did they payoff the balance that I owed on my Fusion... they put me into a 2012 at a price that I can totally afford. Walking in I NEVER thought I would drive OUT with a 2012 SEL Candy Apple Red Fusion Loaded to the Max!!!! GREAT customer service.. and their service depatment is the best ! Thank You Suburban Ford for everything you did to get me out of a bad situation.. You are my Dealership and Service Dept for life!!!!!! More

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