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Suburban Ford of Waterford

Waterford, MI

4.3
726 Lifetime Reviews Review Dealership
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer. If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Ford of Waterford. "Certified" pre-owned vehicles - Ford has trained our mechanics to inspect and repair our used Ford vehicles to bring them up to the stringent standards required to be classified as Ford certified pre-owned vehicles. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Ford of Waterford is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. 2,000+ used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Easily accessed location - Located on M-59, Highland Road, we make it very easy to get to our facility from I-75, M-59, US-23, or Telegraph Rd. CarFax reports - We offer our used car customers access to free CarFax reports to help them become more comfortable knowing more about the used car they are interested in. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. A rating* at the Better Business Bureau - We have the highest rating possible at the BBB and are a "member in good standing". Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice. Professional, customer-focused management team - Our General Mana

6975 Highland Rd

Waterford, MI

48327

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Top Reviewed Employees

Ed Rogin at Suburban Ford of Waterford

Ed Rogin

Sales Consultant
5.0
David Deckard at Suburban Ford of Waterford

David Deckard

Service Advisor
5.0
Mike Barker at Suburban Ford of Waterford

Mike Barker

Business Manager
4.9
Keely Rodrigues at Suburban Ford of Waterford

Keely Rodrigues

Guest Services
4.8

Latest Reviews

September 26, 2020

"Dana was phenomenal to work with. He came highly..."

- Andrew Wint

Dana was phenomenal to work with. He came highly recommended by another local business owner, like myself. Dana treated us with tremendous respect, listened to what we were looking for and met all of our needs. He understood that we were on a budget and did not push us out of our comfort zone. It is the first time in a very long time that I have left a dealership feeling great about my experience and the vehicle I was leaving with. 100% genuine. If you end up at Suburban Ford in Waterford, you have got to ask for Dana!

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Employees Worked With

September 12, 2020

"Trevor went above and beyond for us and kept a constant..."

- Best Choice Home Services

Trevor went above and beyond for us and kept a constant clear line of communications along every step of the way. We highly recommend Trevor! I have dealt with a lot of dealerships and Trevor and Suburban Ford are top notch in my book. Thanks !! Nicholas Best - St Clair Shores,Mi

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Employees Worked With

September 07, 2020

"Very dissatisfied with the whole dealership. I ordered a..."

- valwatkinsdemo

Very dissatisfied with the whole dealership. I ordered a new truck, waited 8 weeks for it to come and they ordered the wrong one. Spoke with the manager, he was not willing to do anything to help me. Now I cannot get a return call. Current truck needs service, definitely not taking it here. Service department always tries to do unnecessary repairs, probably trying to pay for that new building. I would not recommend this dealership.

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Employees Worked With

Other Employees : Manager of dealer

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Photos & Amenities

  • Cable TV
  • Television
  • Customer Lounge Area
  • Workstations Available
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Rental Car Service Onsite
  • After Hours Drop-Off
  • Customer Lounge Area
  • Authorized Parts Store
  • Shuttle Service
  • Vending Machines
  • McDonalds next door
  • Instant Financing