Samantha Cesani

My service advisor, Sam, was very professional. She kept me informed throughout the service process. She kept me informed throughout the service process. More

by akaufman0 Verified Customer Verified Customer

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I only know the Service Department and the Parts Department but they are both great! Department but they are both great! More

by MDURKEE21 Verified Customer Verified Customer

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Very very very very very very very very very very good very very very nice and good very very very nice and good More

by restella Verified Customer Verified Customer

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Sam was courteous and kind. She answered my questions and completed the repairs within the estimate. She answered my questions and completed the repairs within the estimate. More

by SHANKAR.RAMAN.MD Verified Customer Verified Customer

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The overall experience was smooth and efficient. We really liked the video inspections that shows if the car has any issues. Sam was very nice and professional! We really liked the video inspections that shows if the car has any issues. Sam was very nice and professional! More

by annieghome Verified Customer Verified Customer

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Samantha in service was the best. I highly recommend dealing with her for any service needs. Thanks again Samantha. I highly recommend dealing with her for any service needs. Thanks again Samantha. More

by JOHNHODRICK1 Verified Customer Verified Customer

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So everything went well up until I left the lot and I had a flat tire on my right rear. This was after the service advisor telling me that I needed new tires and it would cost me $2000 and I said I would hol a flat tire on my right rear. This was after the service advisor telling me that I needed new tires and it would cost me $2000 and I said I would hold off on that for now. So conveniently I had a flat tire once I left the lot and I did not turn my car in that way. Needless to say I went somewhere else to get new tires and they was much cheaper than $2000. I don’t appreciate being fooled with and tricked into buying new tires it’s tacky and it’s petty and you guys should do better to your clientele More

by Erica G Verified Customer Verified Customer

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The maintenance department is awesome. From the time you drive in they will attend to your needs any get your problem solved as quick as possible. From the time you drive in they will attend to your needs any get your problem solved as quick as possible. More

by JOHNGOODLETT Verified Customer Verified Customer

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BMW of Bakersfield provides excellent service. It is very important in my opinion to have good service advisors at dealerships and they go above and beyond. It is very important in my opinion to have good service advisors at dealerships and they go above and beyond. More

by catovar2008 Verified Customer Verified Customer

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Went for my first oil change, and the experience was positive all around. Very nice people in service department positive all around. Very nice people in service department More

by SPLITGRILLE Verified Customer Verified Customer

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