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Samantha Crowe
Samantha Crowe at Tom Wood Toyota

Samantha Crowe | Page 2

Sales Consultant

Tom Wood Toyota

6408 Crane Drive
Whitestown, IN 46075

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5.0
14 Reviews

Dealership Experience

7 yrs, 5 mos

Industry Experience

11 yrs, 5 mos

5.0

14 Reviews

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14 Reviews of Samantha Crowe

July 02, 2022

Dealership Rating
Employee Rating

Sam was great to work with. My main issue was being forced into $1300 in added dealer fees for things I didn't even want. A paint coating that wasn't even buffed off all the way More

by Yota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Jul 05, 2022

Tom Wood Toyota responded

Thank you for reaching out. While I'm pleased to hear you're enjoying your new vehicle, I apologize that you felt pressured into any add-ons during your visit with us. We will discuss this feedback as a team to see how we can better accommodate our guests in the future. If you have any additional questions or concerns, please give me a call. I'd be happy to help. Kyle Underwood - New Car Manager - 317-297-2444

Jul 06, 2022

Yota responded

It wasn't pressured. I was told that every customer is forced into these add ons, or you won't sell them the car.

June 24, 2022

Dealership Rating
Employee Rating

Sam was awesome to work with and was able to get me connected to an amazing truck! More

by Will J.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Jun 24, 2022

Tom Wood Toyota responded

Thank you, Will, for this wonderful 5-star review and shout-out to Sam. All of us at Tom Wood Toyota hope you have a great day!

June 10, 2022

Dealership Rating
Employee Rating

They were nice and helpful and I found what I was looking for in a great price and I want to thank Ms Samantha Crowe and Mr Wyatt Wood More

by Najmusather
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Wood

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Jun 10, 2022

Tom Wood Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Samantha and Wyatt. Drive safely, and we hope to see you back again at Tom Wood Toyota!

May 11, 2022

Dealership Rating
Employee Rating

Need more comuncation between Desk and shop , maybe little more friendly with customers especially Those who have bought the car there More

by bradymike86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neal Guidarelli, Kyle Underwood, Jeff Fernandez, Mike Cuzzo, Yash Bansal , Trey Fields, Alberto Rodriguez, Dennis Smith, Josh Tharp

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May 11, 2022

Tom Wood Toyota responded

Thank you for sharing. We aim to provide a high level of communication and client care, and I'm sorry you feel we've fallen short. I want to better understand how we let you down so we can ensure it doesn't happen again. If you're willing to share the details, please give me a call at 317-298-9081. Best, Neal Guidarelli - Service Manager

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