Samantha Nereson

Timely, kind and courteous staff. Clean area to wait in. Should have a car wash! Clean area to wait in. Should have a car wash! More

by crkaiser369 Verified Customer Verified Customer

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Service was good. There was a new guy working in the service department area. When he wasn't sure about the answer he went and asked somebody. That was great. Bett There was a new guy working in the service department area. When he wasn't sure about the answer he went and asked somebody. That was great. Better than guessing and saying something that's not correct. The service advisor (Samantha) called after the car was looked at and gave me my options. More

by rskortes10475 Verified Customer Verified Customer

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Fantastic experience. All the amenities there while I waited and loved the video describing what took place. That’s pure genius! All the amenities there while I waited and loved the video describing what took place. That’s pure genius! More

by Mark Gilbertson Verified Customer Verified Customer

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Nate and OAG have been great helping me deal with this nightmare. They have gone above and beyond nightmare. They have gone above and beyond More

by kdlaidlaw Verified Customer Verified Customer

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They are very kind fast and efficient. Great experience. Definitely would come back. Thank you. Great experience. Definitely would come back. Thank you. More

by ANITACOLINTHOMPSON Verified Customer Verified Customer

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Fast service. Everything done well. Don't have any concerns about my service at all. Everything done well. Don't have any concerns about my service at all. More

by MICHELLEANDMIKE Verified Customer Verified Customer

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Pretty great experience, if i had more free oil changes, I would not hesitate to go and get more! Seriously, the experience was great. I would definitely go back. I would not hesitate to go and get more! Seriously, the experience was great. I would definitely go back. More

by QMWHITE52 Verified Customer Verified Customer

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They didn’t tell me what they did or why ! ! ! ! ! this is also bulxxxx 15 word crap ! ! ! ! this is also bulxxxx 15 word crap More

by timmyjcapozzi Verified Customer Verified Customer

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Very friendly place and they get you in for an oil change in a timely manner in a timely manner More

by Brooklyn Verified Customer Verified Customer

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Expressing my ongoing concerns regarding the vehicle I purchased recently from One automotive. After reporting an unaddressed reservoir leak and potential transmission issues, the vehicle was brought in f purchased recently from One automotive. After reporting an unaddressed reservoir leak and potential transmission issues, the vehicle was brought in for service. During which the head gasket was ended up being replaced, took a few weeks to complete this task. Since that repair, the vehicle has exhibited persistent concerns that indicate transmission-related issues, assumed since purchased. However, the service department has advised that no diagnostic trouble codes are currently present when tested. My experience since purchase, rough shifting, slipping, delayed engagement, and coolant leakage. Repeated service visits have not resolved the underlying issues, and the lack of diagnostic codes limits the ability to verify and address the problem promptly. Given the history of repairs and ongoing concerns, I do not consider this vehicle fit for continued use without a satisfactory resolution. Issues obviously cannot be resolved to a standard of safety, reliability, and drivability and I am done being patient with maintenance checks and replacements, being the last one took a month. I am requesting one of the following remedies per applicable state lemon/consumer-protection laws and/or existing warranties: including a vehicle replacement with a comparable, reliable model. I do have a few in mind found on the website. I would like to resolve this issue before pursuing further legal options and would like to be contacted promptly. I have left messages via text and voicemail to your service department, with my advisor Casey. Thank you. More

by Natosha Sly Verified Customer Verified Customer

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