Samantha Saucier
Samantha Saucier at Walt Massey Chrysler Dodge Jeep RAM Columbia

Samantha Saucier | Page 2

Service Advisor

Walt Massey Chrysler Dodge Jeep RAM Columbia

1470 Hwy 98 E
Columbia, MS 39429

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4.9
19 Reviews
4.9

19 Reviews

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19 Reviews of Samantha Saucier

September 22, 2026

Dealership Rating
Employee Rating

I took my vehicle in for a factory recall on the rear camera. Took some time for replacement part to come in. Work was performed quickly and satisfactorily. More

by Oledad39483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Rodriguez

Sep 23, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Hi, we appreciate your patience while the replacement camera came in. It’s great to know the work was completed quickly and to your satisfaction once the part arrived. We hope to continue providing you with this same level of service whenever you need us.

September 21, 2026

Dealership Rating
Employee Rating

Courteous and no pressure Love dealing with the staff. Made me feel that I was being listened to. More

by cathybreeland7183
Recommend Dealer
Yes

Other Employees Tagged: Samantha Saucier

Sep 22, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Cathy, It’s great to know you felt listened to and comfortable with everyone at Walt Massey CDJR Columbia. We’re happy you enjoyed the no pressure approach and look forward to helping you again!

September 18, 2026

Dealership Rating
Employee Rating

They are always nice, helpful and pretty quick. They come and talk before anything is done More

by tifnep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Hi! It’s always nice to know our team at Walt Massey CDJR Columbia makes your service visits easy. We appreciate you mentioning how helpful and efficient everyone is, especially the time they take to talk with you before any work begins. We’re glad you continue to trust us with your vehicle.

September 11, 2026

Dealership Rating
Employee Rating

Very good experience when I purchased my tuck. Also, for a needed recall, they even offered to pick up my truck and drop it off when they were done. Very convenient. More

by nate62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Rodriguez

Sep 11, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Hi Nate, it is great to hear you had such a good experience purchasing your truck at Walt Massey CDJR Columbia. We also appreciate you mentioning the convenience of having your truck picked up and returned for the recall work. It is nice to know the team made both parts of your experience easy for you.

September 10, 2026

Dealership Rating
Employee Rating

Drove further to visit this dealer than my home dealership. Very thorough and customer oriented. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Rodriguez

Sep 11, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Hi, it means a lot that you chose to drive farther to visit Walt Massey CDJR Columbia rather than stay closer to home. We’re glad the thoroughness of our team made the extra drive worthwhile and that you felt well taken care of. We really appreciate you giving us the opportunity to earn your business.

September 09, 2026

Dealership Rating
Employee Rating

Everyone was friendly and helpful. Got my car looked at fast and they were very thorough at explaining what was going on with my car. Great experience. More

by Wootiecat05
Recommend Dealer
Yes

Other Employees Tagged: Samantha Saucier

Sep 10, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re so glad to hear you had a great experience with our team! It’s wonderful to know everyone was friendly and helpful, and that we were able to get your car looked at quickly while taking the time to explain everything thoroughly. Thank you for choosing Walt Massey CDJR Columbia—we look forward to seeing you again!

September 07, 2026

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Employee Rating

Everything was fine. ..the cost of the oil change was a li more expensive though I'll be back soon More

by marynell0728
Recommend Dealer
Yes

Other Employees Tagged: Samantha Saucier

Sep 08, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Hi, we’re glad everything went well with your oil change. We know pricing is important, especially with routine maintenance, so we’re always working to remain competitive while providing quality service. We’re happy to hear you’ll be back to Walt Massey CDJR Columbia soon!

August 31, 2026

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Employee Rating

The peoples are really nice and the service was awesome I would recommend any one the dealership is trustworthy More

by SHELIAMURPHY7284
Recommend Dealer
Yes

Other Employees Tagged: Samantha Saucier

Sep 01, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Hi Shelia, thank you for the kind words about our team at Walt Massey CDJR Columbia. It means a lot to know you found everyone friendly and you felt confident in our dealership. Your recommendation is truly appreciated.

August 20, 2026

Dealership Rating
Employee Rating

Took My Truck In For A Recall . service Department Got Right On My Truck. The wait Was Very Short, Great People Working At The Dealership More

by Bruceard1005
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Smith, Brad Delk , Mike Elliot, Miguel Rodriguez

Aug 25, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Hi! I’m glad your recall service was handled quickly. It’s great to know our service team made your visit a positive one. Thank you for choosing Walt Massey CDJR Columbia!

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