Samer Girgis | Page 5

Amazing dealership with outstanding staff!! Sam Girgis is amazing! He really worked with me when my old car suddenly went out. He helped me find a new car the same day. My credit isn’t the best, Sam Girgis is amazing! He really worked with me when my old car suddenly went out. He helped me find a new car the same day. My credit isn’t the best, but Sam and the store manager really worked with me. My mother also purchased two cars from Ed Napleton Honda in the past and received the same love and care. I would highly recommended this dealership! More

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Excellent experience all around! We came in thinking we would just be browsing and left with a beautiful Pilot. Sam was such a pleasure to work with. Fair and straightforward. We feel We came in thinking we would just be browsing and left with a beautiful Pilot. Sam was such a pleasure to work with. Fair and straightforward. We feel we got a great car for a great deal and Sam has been so helpful every step of the way. We HIGHLY recommend Ed Napleton of Oak Lawn AND If you would like a truly enjoyable car buying experience, ask for Sam Girgis! More

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Awesome to work with Samer was Great to work with, went to 2 other Honda dealerships that was closer to me and they wouldn't even try to work with me to getting a car. Wo Samer was Great to work with, went to 2 other Honda dealerships that was closer to me and they wouldn't even try to work with me to getting a car. Worth the trip to drive to Oak Lawn for better service. I love my car and will go back and refer others to him, Thanks Samer More

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Slow but worth the wait Like most car sales dealers, these guys took a REALLY long time to drag out the car buying process. However, in the end I am very happy with my purcha Like most car sales dealers, these guys took a REALLY long time to drag out the car buying process. However, in the end I am very happy with my purchase and feel like I got a pretty good deal. They are thorough in their knowledge of the cars, fair in price, and genuinely seem to care about their customers. I've had my new (used) car for three days now and I am very happy with it. They really fix up the new cars well, and make them shiny and new. Sam is a kind salesman and Tony, the manager, is also a genuine guy. The whole experience took 4 hours, and I was exhausted leaving there at 10pm, but otherwise I was satisfied. More

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Best car buying experience After a car accident, I was looking to buy a new car. I worked with Tony in Used Cars and Sam (salesman). Both of them were outstanding! We drove 5 ho After a car accident, I was looking to buy a new car. I worked with Tony in Used Cars and Sam (salesman). Both of them were outstanding! We drove 5 hours to get our new vehicle and we couldn't be happier. From the very first phone call to driving off the lot in our new car, service was top notch. Thank you for the wonderful new car and experience! We will definitely be buying again!! More

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Awesome First Car Buying Experience This dealership is great. This was my first car buying experience and the dealership really worked with me and made everything very easy. I was buying This dealership is great. This was my first car buying experience and the dealership really worked with me and made everything very easy. I was buying from out of state and made one trip to the dealership before I bought the car. I had the pleasure of working with Samer Gigis and I couldn’t ask for a more friendly and helpful car salesman. He was able to work with me to make the finances work for my situation. Samer was easily available to me throughout the whole car buying experience and very knowledgeable and walked me through the whole buying process. If you are thinking of going to this dealership I would highly recommend asking for Samer, he will make the whole experience easy and enjoyable. More

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Worst experience ever! Took my odyssey for oil change and noticed my back door didn't open with remote. Dealer ordered the part month went by never got a phone call to let m Took my odyssey for oil change and noticed my back door didn't open with remote. Dealer ordered the part month went by never got a phone call to let me know the part was in. I called and they said it was in, made appointment for Saturday to get it installed 2hr wait. Got a loaner from the dealer, the car was ready on Monday. Got to dealer and noticed my windows on my odyssey were steaming left the loaner and got in my car. Noticed the car seats were moist and it was very hot. Also noticed water sitting on the door handle, the car was not washed. Went back inside the dealer and spoke to the manager. I was told that it was going to get resolved to back the loaner. The service department left my windows open while we had a major rain storm. Its Wensday and never received a call back to let me know what is going on, I called again and I was told it was ready to be picked up. Again went to the dealer and my surprise the car is dirty and nothing was done to it!!! I'm very upset, it seems like nobody cares if my car smells like mildew!!!! This is my 2 time bringing my car in and I'm very disappointed!! If I can I would rate a 0!!! Thats how upset I am More

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Excellent Experience Sam Girgis took care of us from the start till the end, catered to our needs and even customized the car to my preferences. I would highly recommend Sam Girgis took care of us from the start till the end, catered to our needs and even customized the car to my preferences. I would highly recommend this dealership and Sam Girgis to any car needs anyone has, made the experience easy and explained the process in a clear and concise way. Made car shopping a pleasant, successful and stress free experience unlike a lot of other dealerships More

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Very Professional and Friendly Very professional Dealership. It was an easy transaction and great experience all over. By far my best experience and most of it goes to Samer Girgis Very professional Dealership. It was an easy transaction and great experience all over. By far my best experience and most of it goes to Samer Girgis who was able to get us through this from the time we entered this dealership. More

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Great experience at Ed Naplton dealership Sam was an excellent salesman. Extremely friendly, courteous and made every effort to get me the best car and the best deal for me. I did not buy a Sam was an excellent salesman. Extremely friendly, courteous and made every effort to get me the best car and the best deal for me. I did not buy a car the first time there but did end up buying a Honda Odyssey on the second visit. Russ did an excellent job too. He has a lot of patience and was very good at making the deal Thank you, Irene Doyle More

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