Sammy Amer | Page 4

My wife and I live in Westbrook but have bought our Honda's from other dealerships around the state as in the past we have not had very good experience at Westbrook Honda. It has been over 4 years sinc Honda's from other dealerships around the state as in the past we have not had very good experience at Westbrook Honda. It has been over 4 years since we returned to Westbrook Honda and this time the whole experience was different. Beginning to end the professionalism was apparent. Sammy Amer was fantastic to work with--he explained everything in detail and made my wife and I feel very comfortable and confident throughout the process. I will recommend my friends and colleagues to purchase their next car from Westbrook Honda. Thank you and we will be back. I am 54 years old and have been buying new cars throughout my life and I have never met a better salesman/associate than Sammy!!! Great work Honda Westbrook. Tom and Diana Burns More

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We walked into Westbrook Honda having done all of our homework: knowing what we wanted to buy, how much we wanted to pay, and what we needed to get for our trade-in. Sammy worked with us right from the o homework: knowing what we wanted to buy, how much we wanted to pay, and what we needed to get for our trade-in. Sammy worked with us right from the outset of the process. He is knowledgeable, honest, and straightforward---exactly what any customer would hope to have from their car salesperson. Too often during this process, we walked into a dealership, gave them the information about what we needed, told "okay," and then were bait-and-switched or given the run-around. This was not AT ALL the case with Westbrook Honda, and especially with Sammy. I echo what other reviewers have said about him: he is a consummate professional. He worked hard to earn our business by getting us the best trade-in value for our car, and respected the lower price incentives we brought to the table (military discount, honda incentives, etc.). He did not over-call or pester us, and we never felt pressured or uncomfortable. We cannot thank Sammy enough for his hard work, personality, education about our new 2013 Civic EX-L, and dedication to a satisfying and comfortable car buying experience. We wholeheartedly recommend him and will absolutely ask for him by name next time we are in the market for a Honda. Thank you Sammy! Randy helped us sign our lives away. Our afternoon with him was also a clear, easy, fast experience with no hidden prices, fees, or any funny business. He did his job perfectly by informing us of the extended coverages we could purchase and finance along with our new car. Thank you to Randy, to Westbrook Honda, and especially to Sammy. We wish you a happy and productive spring/summer and will be seeing you again. Best, Joel and Abby Proud new owners of a 2013 Honda Civic. More

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I recently went to Westbrook Honda to look for a new car. I was greeted by Sam Amer outside and we went inside to discuss what car I was looking for and with what options. I had already visited another loca I was greeted by Sam Amer outside and we went inside to discuss what car I was looking for and with what options. I had already visited another local dealership and got their botton line price so I had a price and the model of the car I wanted. Ron Bachta the General Manager came over and introduced himself and said if there was anything he could help us with please feel free to ask. Sam was very professional and knowlegeable and found us the exact car I wanted. I didn't tell them the price I had from the other dealership but Ron was able to beat the price. So I am now the proud owner of a 2013 Honda Accord . Sam showed us around the dealership and the service area. He explained everything in the car and how to use it. I was the best experience I have ever had buying a new car. Sam even followed up with a email thanking us and a phone call to ask how I was enjoying my new car and if I had any questions. He gets a A+ for customer service. I would highly recommend Sam Amer and Westbrook Honda. More

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We have been doing business with Westbrook Honda for over 10 years now. There was no question where we were going to buy our next vehicle. Everyone that is employed there is very friendly and makes sure we a 10 years now. There was no question where we were going to buy our next vehicle. Everyone that is employed there is very friendly and makes sure we are happy. Recently we purchased a 2013 Pilot from Sammy Amer. He was incredibly friendly and met all our needs. He gave us a great price and made sure that we were completely happy with our new vehicle. More

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This would be the second Honda I have purchased from Westbrook Honda in the last 5 years. Both times salesperson Sammy Amer worked with me through the sales process and I came away feeling that I got no Westbrook Honda in the last 5 years. Both times salesperson Sammy Amer worked with me through the sales process and I came away feeling that I got not only a great car but a great deal as well. He is a very personable dedicated and knowledgeable person and I found him to be easy going and comfortable to deal with. After the sale was made he took the extra time and effort to solve any problems that came up from time to time. The service department at Westbrook is second to none and once again the level of comfort and personal service they provide is considerable. Honda is a great car, reliable, fun to drive , and fairly inexpensive to own. My first CRV bought in 2008 has 90,000 miles on it and I have had to actually repair very little in all that time. It has been a joy to own and to drive. I look forward to the same from my new 2013. I can only hope that in another few years when I am ready for another car that Sammy Amer is still there to make yet another deal with me. He is the most dedicated car sales person I have ever met. By example after I bought my first Honda during which I traded the car I had previously driven, Sammy showed up at my home one Saturday to return a personal item that I had left in my old car by mistake. He is second to none. Jan Berry Guilford Ct. (Not in any way a Honda employee-just a driver) 4/6/13 More

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Sammy Amer is a consumate professional! This is our second time buying a vehicle from this dealership, but specifically from Sammy. This entire dealership, from the Parts Department & Service to Randy second time buying a vehicle from this dealership, but specifically from Sammy. This entire dealership, from the Parts Department & Service to Randy the Business Mgr. make purchasing and/or servicing a vehicle as painless as the process can possible be! We would highly recommend Sammy Amer and Westbrook Honda in the future. More

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SAMMY AMER is a fantastic salesman! Friendly, informative, polite,knowledgeable and genuine are some of the words that come to mind when working with Sammy,. He kept us informed about when our ne informative, polite,knowledgeable and genuine are some of the words that come to mind when working with Sammy,. He kept us informed about when our new car would be in and what we needed to do with the DMV,insurance agency ,etc When we had a concern about something on the day we were to pick up the vehicle Sammy went straight to the general manager to get us the resolve we were looking for. He is an extremely thorough salesman! The Best!!!! More

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Sammy is an excellent dealer, not pushy at all and very patient with finding different options for purchasing a vehicle. Was able to explain the vehicle very well, very knowledgeable about the vehicles he patient with finding different options for purchasing a vehicle. Was able to explain the vehicle very well, very knowledgeable about the vehicles he sells. Randy was extremely helpful in financing and making the rate we got for financing possable. Also found additional deals for us that only made the deal better. Look forward to coming back to buy my next vehicle. More

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We wanted to replace our Honda Civic. Sammy patiently dealt with our looking at all the available options. He brought in a car from another dealer location to meet our needs and streamlined the purchasi dealt with our looking at all the available options. He brought in a car from another dealer location to meet our needs and streamlined the purchasing process. It was a great experience. More

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The personnel at Westbrook Honda did an excellent job of "winning" my business. The initial introduction was through Don Shepard and then the detail of the Sale was picked up by Sammy Amer. Don provided t "winning" my business. The initial introduction was through Don Shepard and then the detail of the Sale was picked up by Sammy Amer. Don provided the first introduction to the vehicle and the dealership and then Sammy did an exceptional job of presenting alternatives and ultimately making it easy for me to decide to buy the vehicle in Westbrook. I had already had some less than satisfactory sessions with other dealers from out of the area so I found the professionalism and thoroughness here to be like a breath of fresh air! More

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