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Sammy Cruz

Overview Reviews (7) Inventory (186)

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Sammy Cruz

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Sammy Cruz

Automotive Service Advisor

AutoProved

1081 E Congress St
Allentown, PA 18109

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4.7

7 Reviews

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Overview Reviews (7) Inventory (186)

4.7

7 Reviews

Write a Review

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7 Reviews of Sammy Cruz

June 05, 2021

Dealership Rating

Employee Rating

"Chris was beyond helpful and amazing!!! Autoproved worked..."

- Halleycolleen1222

Chris was beyond helpful and amazing!!! Autoproved worked with all our wants and needs as a family. Pricing is fair and affordable!!!Thank you for the amazing new car!!!

Customer Service

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Vincent DeAngelis, Christopher Aquino, Colleen Poineau, Chrisann Loccarini

Helpful 0

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Jun 06, 2021 -

AutoProved responded

Congratulations on your new purchase, Halley! Thank you for taking the time to share your fantastic feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chris and our team, and we look forward to working with you again.

December 04, 2020

Dealership Rating

Employee Rating

"Sammy Cruz gave me all the information.Marshall Bates..."

- MK

Sammy Cruz gave me all the information. Marshall Bates took care of all the necessary paperwork. He provided great service. Automotive Technician Matthew Reinhart did a great job. These guys are awesome, very professional, customer friendly and very knowledgeable. I truly appreciate the awesome service and I highly recommend this place to my family and friends.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Reinhart, Marshall Bates

Helpful 0

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Dec 07, 2020 -

AutoProved responded

Thank you for choosing AutoProved, your feedback and rating mean a lot to us. We're glad Sammy, Marshall, and Matt were able to help, and we hope to see you again!

December 03, 2020

Dealership Rating

Employee Rating

"She did a fantastic job explaining everything to me and..."

- mr.hamm345

She did a fantastic job explaining everything to me and who ever goes to that car place I will recommend them to talk to her.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Nabegha Mouhrez, Iancarlos Carmona, Keith Gallo, Norberto Cruz Jr, Christopher Aquino, Kashif Franklin, Chad Doumat, Colleen Poineau , Good job

Helpful 0

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Dec 04, 2020 -

AutoProved responded

Thanks for sharing your thoughts about your experience with AutoProved. We appreciate your business and hope to see you again soon!

August 11, 2020

Dealership Rating

Employee Rating

"Everyone from start to finish was helpful and friendly!..."

- KC Morgans

Everyone from start to finish was helpful and friendly! Thank you Julian for everything. You were accommodating and great with explaining everything. Thanks to you and the management team for getting me the best deal. Shout out to Sam from detailing for making the Jeep look good as new. Also, the service department for checking some things out after I drove away to give me some peace of mind. I love the new wrangler and AutoProved!!!

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Samuel Rountree, Keith Gallo, Vincent DeAngelis, Julian Sanchez

Helpful 0

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Aug 12, 2020 -

AutoProved responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 13, 2020

Dealership Rating

Employee Rating

"Norberto aka Jr was super helpful and friendly and had a..."

- Aracelis Corraliza

Norberto aka Jr was super helpful and friendly and had a good knowledge of the cars on the lot and sent me home with a great car would definitely recommend AutoProved to anyone looking for a newer used car

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Cullen Bond, Nabegha Mouhrez, Iancarlos Carmona, Jessica Rivera, Norberto Cruz Jr, Julian Sanchez, Christopher Aquino, Enrique Marrero, Kashif Franklin

Helpful 0

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Jun 13, 2020 -

AutoProved responded

Thank you so much for choosing AutoProved! Congrats on your new purchase! We are so glad that Jr and his team found you the perfect vehicle.Let us know if we can be of any more assistance!

June 08, 2020

Dealership Rating

Employee Rating

"The boss vince is an xxx hole he only want to get u to..."

- kressy23

The boss vince is an xxx hole he only want to get u to sign paper an get your business then he dont care about nothing that he agreed upon before u sign, but my sales person iron Carlos was the best I would recommend him anytime he's the best .he trys to make things right and keep customers happy.

Overall Experience

Recommend Dealer

Other Employees Tagged: Iancarlos Carmona, Vincent DeAngelis, Pete Zillitto

Helpful 1

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Jun 25, 2020 -

AutoProved responded

Hello, Thank you for your review. We strive to make sure that all of our customers leave happy so it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly.

March 12, 2020

Dealership Rating

Employee Rating

"Sonia is the best! She got me in the vehicle I wanted and..."

- erison993

Sonia is the best! She got me in the vehicle I wanted and she saved me money on car insurance. She was very professional and brought the vibes! Vibe and drive with sonia ;)

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Ali Nasser, Sonia Caraballo, Jasmine Gracia-Vialet

Helpful 0

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2016 Nissan Sentra

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2016 Nissan Sentra

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