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Sammy Libraty

Overview Reviews (144)

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Sammy Libraty

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Sammy Libraty | Page 2

Porduct Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.7

144 Reviews

Overview Reviews (144)

4.7

144 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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144 Reviews of Sammy Libraty

February 23, 2024

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Employee Rating

I still have not had a call from anyone to tell me the sale is finalized. sale is finalized. More

by SPSUMMER33

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Helpful 0

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Apr 05, 2024 -

Lexus of Pembroke Pines responded

I sincerely apologize for any miscommunication made on our end. We strive to deliver a seamless and transparent purchase experience for our customers, and it is never our intention to leave them hanging. I would like to see what I can do to help straighten things out. I will search for your contact information, but in case I am unable to locate it, please feel free to give me a call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332.

Apr 05, 2024 -

Lexus of Pembroke Pines responded

February 13, 2024

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Employee Rating

Consumer friendly ,transparent and a pleasure to work with . Sammy took his time and showed me the available cars. with . Sammy took his time and showed me the available cars. More

by gwencove

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 14, 2024 -

Lexus of Pembroke Pines responded

Gwen, it's great to know you had a positive experience with Sammy at Lexus of Pembroke Pines. We appreciate your feedback and hope you enjoy your new ride!

February 07, 2024

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Employee Rating

Mr. Libraty was very helpful. He made me feel comfortable in the dealership . He was able to show me many cars but none were to my liking. The selection of cars was limited to what the dealership had on th in the dealership . He was able to show me many cars but none were to my liking. The selection of cars was limited to what the dealership had on the premises. He made me feel excited about a car that was going to be shipped in a period of two weeks. Since the car delivery was delayed another two weeks, I went to another dealership and purchased a new car with one they had on the premises. Honestly, I would have loved to see Mr. Libraty’s smiling face sell me that car. More

by Steve

Recommend Dealer

Yes

Helpful 0

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Feb 14, 2024 -

Lexus of Pembroke Pines responded

Steve, it's great to know that you had a positive experience with Mr. Libraty and felt comfortable during your visit. However, we're sorry to learn about the delay in car delivery which led you elsewhere for your purchase. We appreciate this feedback as we continually strive to improve our services and inventory availability for valued customers like yourself. If there are any other concerns or questions on your mind, feel free to reach out anytime! Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

February 03, 2024

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The place is clean , employees I ‘ve had contact with are courteous/ pleasant and nice. courteous/ pleasant and nice. More

by roman1022

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andres Vergara, Kazi Sofian, Adeel Sadiq

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Feb 05, 2024 -

Lexus of Pembroke Pines responded

Thanks so much for the five-star review! The Lexus of Pembroke Pines team is happy to know you are satisfied with our services and clean facility. See you down the road!

January 23, 2024

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Sammy was very inviting and informative. The transition was fast and smooth. I hope to use Sammy aging in the future. The transition was fast and smooth. I hope to use Sammy aging in the future. More

by ANTABIAHUDSON

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jan 23, 2024 -

Lexus of Pembroke Pines responded

Antabia, we're delighted to know Sammy provided you with a smooth and informative experience at Lexus of Pembroke Pines. We look forward to assisting you again in the future! Safe travels until then!

January 22, 2024

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Sammy was extremely helpful and made the purchase process very friendly and very important it was very timely! We are on our 3rd Lexus, if the day comes that we get a 4th then we will call Sammy! very friendly and very important it was very timely! We are on our 3rd Lexus, if the day comes that we get a 4th then we will call Sammy! More

by ccaps97

Recommend Dealer

Yes

Helpful 0

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Jan 22, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that Sammy was able to provide you with a timely and friendly purchase process at Lexus of Pembroke Pines. It's great hearing from our repeat customers - we'll be here ready for when the 4th Lexus day comes!

December 05, 2023

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Employee Rating

Sammy was very nice and patient and gave all the details of the car before I purchased it. of the car before I purchased it. More

by SHANNONJAMES100

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Darryl finance was great!

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Dec 05, 2023 -

Lexus of Pembroke Pines responded

Shannon, we're happy to read that Sammy was the right salesperson for you! Thanks for doing business with us, and please let us know if there's anything else we can do to improve your experience. Enjoy your new ride! - The Lexus of Pembroke Pines Team

November 24, 2023

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Employee Rating

They go over and beyond the expectation to accommodate and satisfy the customer. I appreciate their diligence and service. and satisfy the customer. I appreciate their diligence and service. More

by SHARONHOBBS43

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sammy

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Nov 26, 2023 -

Lexus of Pembroke Pines responded

We're so glad to know that our team at Lexus of Pembroke Pines exceeded your expectations and provided diligent service. Thank you for sharing this wonderful feedback!

November 15, 2023

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Sammy is kind, knowledgeable and fair, best of all he treated me like an individual treated me like an individual More

by Christieandrews47

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Fanny Alfaro- excellent!

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Nov 16, 2023 -

Lexus of Pembroke Pines responded

Christie, thank you for the review! We appreciate the kind feedback about Sammy and hope to see you again at Lexus of Pembroke Pines!

November 09, 2023

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Sami thank you for your patience, and for your excellent service, I hope to continue with Lexus for many more years, God willing. thank you service, I hope to continue with Lexus for many more years, God willing. thank you More

by ROSEALON68

Verified Customer

Purchase Time

Recommend Dealer

Yes

Helpful 0

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Nov 10, 2023 -

Lexus of Pembroke Pines responded

We're so glad to know that Sami provided excellent service during your visit to Lexus of Pembroke Pines. We appreciate the kind words and look forward to serving you for many more years!

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