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Sandra Molina

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Sandra Molina

Sandra Molina | Page 15

Fleet & Internet Sales Manager

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

Sandra joined the Craig Zinn Automotive Group in July of 1999. Throughout the years she's accomplished a number of sales awards and achievements for customer satisfaction and is a Toyota PRO, very knowledgeable in the product! Sandra is a person of great loyalty and integrity and definitely brings these qualities and characteristics to her dealings in the automotive industry. Sandra has been married for 22 years and has a son and a daughter. Sandra is very dedicated to her family and career. You will always find Sandra hard at work in her office with a phone to her ear with a client. Alongside Sandra, are her hard working assistants, Kristina and Nataly who are an intricable part of the process Sandra has in place for all of her clients to ensure complete customer satisfaction before, during and after the sale. We are proud to have her as part of our sales team.

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4.5

869 Reviews

Overview Reviews (869)

4.5

869 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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869 Reviews of Sandra Molina

July 12, 2025

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Employee Rating

At this point I can’t even give this dealer any stars. The experience was great but the after experience has been terrible. The car I traded in still isn’t paid off! No one will call me back in finance. I The experience was great but the after experience has been terrible. The car I traded in still isn’t paid off! No one will call me back in finance. I’m just done with us unprofessionalism. CALL ME BACK! xxx! More

by KOOLDAD619

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Toyota of Hollywood Service Department, Finance Department, Showroom Sales

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Jul 14, 2025 -

Toyota of Hollywood FL responded

I'm sorry to hear about the issues you're facing with your trade-in payoff and lack of communication. This is not the level of service we strive for, and I apologize for any frustration caused. Please reach out directly so we can address this matter promptly. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

July 12, 2025

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Employee Rating

Tuvieron mi carro 7 hs y no hicieron nada. Un desastre,el maltrato ,horrible una falta de respeto. Tengo q volver a llevarla y la van a tener 3 días para arreglar una puerta Un desastre,el maltrato ,horrible una falta de respeto. Tengo q volver a llevarla y la van a tener 3 días para arreglar una puerta More

by ASTRID-BAUM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Toyota of Hollywood Service Department, Finance Department, Showroom Sales

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Jul 14, 2025 -

Toyota of Hollywood FL responded

Lamento mucho escuchar sobre su experiencia y el tiempo que ha tenido que esperar, Astrid. Esto no es lo que esperamos para nuestros clientes, y nos disculpamos por cualquier inconveniente causado. Me gustaría ayudar a resolver este problema de manera más eficiente; por favor, contácteme cuando tenga un momento. Gracias, Diana Graterol - Customer Relations Manager - 954-743-3551

July 11, 2025

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Employee Rating

It was really quick my issue was resolved it was great surprise that it took so quick! surprise that it took so quick! More

by SAMLURIA1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Toyota of Hollywood Service Department, Finance Department

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Jul 14, 2025 -

Toyota of Hollywood FL responded

We are thrilled that we could provide you with such a positive and prompt experience! Thank you for choosing Toyota of Hollywood and for sharing your support. Drive safely!

July 11, 2025

Dealership Rating

Employee Rating

Excellent customer service. I’m glad with the deal and love the car. Thank you! Absolutely recommended. I’m glad with the deal and love the car. Thank you! Absolutely recommended. More

by Lrusi923

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Toyota of Hollywood Service Department, Finance Department, Showroom Sales , Marlon Sánchez

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Jul 14, 2025 -

Toyota of Hollywood FL responded

Congratulations on your new car! Thank you for choosing Toyota of Hollywood and for highlighting our excellent customer service. Have a wonderful day!

July 11, 2025

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Employee Rating

So far im not to happy. I traded in a car and they were supposed to pay off that loan for it and still havent. I traded in a car and they were supposed to pay off that loan for it and still havent. More

by mmarino1385

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Toyota of Hollywood Service Department, Finance Department, Showroom Sales

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Jul 14, 2025 -

Toyota of Hollywood FL responded

I'm sorry to hear about the delay in paying off your loan. This is not the experience we aim for, and I understand how frustrating this must be. Please reach out so we can address this issue promptly and ensure everything is resolved correctly. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

July 10, 2025

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Employee Rating

Every thing was great very professional treatment the sales lady was wonderful and I will personally recommend her sales lady was wonderful and I will personally recommend her More

by JOSEMARTINGRIMALDI

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Toyota of Hollywood Service Department, Finance Department, Showroom Sales

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Jul 11, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your review of our team at Toyota of Hollywood, Jose!

July 07, 2025

Dealership Rating

Employee Rating

Toyota of Hollywood is the only one I go to. Sandra Molina and Alex are always #1 they will never steer you wrong, promise! Sandra Molina and Alex are always #1 they will never steer you wrong, promise! More

by MRSAIMEE1113

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Toyota of Hollywood Service Department, Finance Department, Showroom Sales

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Jul 08, 2025 -

Toyota of Hollywood FL responded

Your glowing feedback has made our day! Thank you for choosing Toyota of Hollywood and for showing your support to Sandra, Alex, and the team!

July 04, 2025

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Employee Rating

Came in for a tire rotation and was taken care of quickly and with out of pocket charge since I got my tires previously here. Great service and gave the car back washed and with out of pocket charge since I got my tires previously here. Great service and gave the car back washed More

by rivero.gilberto23

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Toyota of Hollywood Service Department, Finance Department, Showroom Sales

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Jul 07, 2025 -

Toyota of Hollywood FL responded

Thank you for choosing Toyota of Hollywood and for sharing your terrific feedback on our team. It was our pleasure to assist with your tire rotation and car wash and to make your experience so positive. Have a wonderful day!

July 04, 2025

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Employee Rating

“Excellent choice. Specially in customer service. Everything was very fast, transparent, and the attention from the saleswoman Diana was excellent and very dedicated.” Specially in customer service. Everything was very fast, transparent, and the attention from the saleswoman Diana was excellent and very dedicated.” More

by R.SANCHEZ1

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Richard Jean-Louis, Toyota of Hollywood Service Department, Showroom Sales

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Jul 06, 2025 -

Toyota of Hollywood FL responded

Congratulations on your new car! We are thrilled that Diana and the team provided an efficient and informative purchase experience. Thank you for choosing Toyota of Hollywood, FL!

July 02, 2025

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Employee Rating

Excellent customer services and fast services . Good communication . I feel that I am happy with Toyota services. Good communication . I feel that I am happy with Toyota services. More

by Claribel.ruiz

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Toyota of Hollywood Service Department, Finance Department, Showroom Sales

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Jul 03, 2025 -

Toyota of Hollywood FL responded

We're so glad you had an excellent experience with our team at Toyota of Hollywood! Your satisfaction is important to us, and we're glad we could provide fast service and good communication. Thank you for choosing us!