Santino Perrone | Page 23

Thank you so much to Santino Perrone, Kirk Lundeen, and Phil Lafata for the best car buying experience EVER! Santino, Phil, and Kirk worked overtime during the holidays to get me into a brand new 2021 Phil Lafata for the best car buying experience EVER! Santino, Phil, and Kirk worked overtime during the holidays to get me into a brand new 2021 Jeep Grand Cherokee and I was able to keep my payments the same as they were on my previous vehicle. I truly cannot recommend these guys enough!!! If you're looking for a new vehicle, give these guys a call! 10/10 would recommend! More

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Truck is great, I would buy there again. Sales manager was extra pushy about filling out survey to the point of being uncomfortable. Recommend letting people review as the feel fit, not by pushing them to was extra pushy about filling out survey to the point of being uncomfortable. Recommend letting people review as the feel fit, not by pushing them to do it. Reviews are not very honest if someone is making them do it. More

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Stay away! This place is the reason nobody likes buying cars. Read reviews and should have known better. Inquired about a truck and was called immediately to set up a appointment to see it and they called cars. Read reviews and should have known better. Inquired about a truck and was called immediately to set up a appointment to see it and they called twice and confirmed that was coming to see it. The girl said it would be cleaned up and waiting out front when I arrived. First lie! No truck and wasted a hour and a half driving to various storage lots to look for it and come to find out it hasn’t been delivered yet. Called them the next day and told them to work the OTD price for when it cam in which they did and the price seemed to be fair and this was 10/31/20. I asked about rebates that expired on 11/2/20 and they said not to worry as the rebates will be good. 11/3/20 get a call that rebates changed and price went up by about 3k so I said I would wait 11/6/20 get a call that they have coupons they can carry over and truck comes in a little cheaper and if I want it to come leave a deposit which o do that day. The out the door price was 34,561 which is the price given to me by my salesman. I leave a deposit of 500.00 which would bring the amount owed to 34,061 I have told them no less than 5 times not to mount the plate on the front. The truck comes in I look at it we move forward with deal and I tell them again I don’t want the holes in the front bumper do not mount the plat bracket. Go to pay for the truck and it’s 34,561 and they refused to acknowledge my 500.00 deposit. Also was told that financing through Chrysler capitol I would have to make 3 payments before I could refinance which I believe is lie 3 and after all the repeated instructions of no front plate they screwed it through my bumper cover anyway. Lie 4 instead of admitting they can’t follow simple instructions was told that they will get fined if they didn’t install it. The said part is my town gave them tax exemptions to remodel their facility and this is the xxxxxxxx they pull. On a high note the 3 payment rule is so they get their portion of the rebate. Guess who’s paying off their loan next week! 😂😂😂😂😂😂 Danny Smits was the only highlight as he was friendly and I would suggest he find a better franchise to work for. I even had to set my own clock and switch it from kilometer s to mph. I’d be surprised if it has oil in it! Awesome PDI guys! More

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Other than the typical car dealer wait, the experience was great. Friendly and courteous. Everyone treated us with respect and respected our financial requirements and terms. was great. Friendly and courteous. Everyone treated us with respect and respected our financial requirements and terms. More

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Great Dealership, salesman don't seem pushy. I went in to buy a Veloster, My sales rep Santino was very nice to me, and did not push extra packages as many other dealerships did. Their did not se I went in to buy a Veloster, My sales rep Santino was very nice to me, and did not push extra packages as many other dealerships did. Their did not seem to be hidden fees either, the price was told me to straight up and that's what I paid. More

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This is how a dealer should treat their customers. Had a great buying experience! Phil and Santino knocked it out of the park. I will recommend Lines for sure. great buying experience! Phil and Santino knocked it out of the park. I will recommend Lines for sure. More

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fast and informative Dealer is under construction and they made the best of it. Weird situation with the senior sales managers over looking and not saying a word to the c Dealer is under construction and they made the best of it. Weird situation with the senior sales managers over looking and not saying a word to the customers. Salesman did great. More

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I got right in with a test drive, the truck was great, had a good experience with not only the sales department but also finance department had a good experience with not only the sales department but also finance department More

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Santino from Kunes country in Woodstock did a great job helping me to find my use truck he was every helpful and friendly if your looking for your next car or truck this is the place to shop helping me to find my use truck he was every helpful and friendly if your looking for your next car or truck this is the place to shop More

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Nice experience Nice dealership. Worked with Santino Perrone and he got a deal for me. Was able to get my payment where I wanted it to be. Staff was very friendly and Nice dealership. Worked with Santino Perrone and he got a deal for me. Was able to get my payment where I wanted it to be. Staff was very friendly and following Covid-19 wearing face masks and keeping clients 6 ft apart. I was also allowed to drive the car around by myself. No pressure More

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