Santos Valles
Santos Valles at Larry H. Miller Dodge Ram Fiat Tucson

Santos Valles | Page 3

Service Advisor

Larry H. Miller Dodge Ram Fiat Tucson

4220 E. 22nd Street
Tucson, AZ 85711

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4.7
89 Reviews
4.7

89 Reviews

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89 Reviews of Santos Valles

August 07, 2024

Dealership Rating
Employee Rating

They found the problem and got me up and running in no time flan. Thanks More

by Icecoop03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 07, 2024

Dealership Rating
Employee Rating

Worst service ever, Vehicle has been in the shop 3 different times for the exact same thing in the past week. I Can't believe the dealer cannot fix their own vehicles. How was the speed of service for More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 07, 2024

Larry H. Miller Dodge Ram Fiat Tucson responded

I am truly sorry to hear about your recent experience with our service center. We understand how frustrating it is to have your vehicle in the shop multiple times for the same issue, and I apologize for any inconvenience this has caused you. Quality service is our top priority, and we regret that we fell short of your expectations. Your feedback is important to us, and we would like to make things right. Please contact me directly at 520-745-7974 so we can discuss your situation in more detail and find a solution that meets your needs. We value your business and hope to regain your trust. Thank you for bringing this to our attention. David Anderson General Manager

August 03, 2024

Dealership Rating
Employee Rating

Fixed within a couple hours. Dropped off at 0800, ready by 1130. Thankfully, it was under warranty. More

by toml911
Service Price Transparency
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Recommend Dealer
Yes

July 31, 2024

Dealership Rating
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Santos is my service advisor. Always does a wonderful job of keeping me updated with my vehicle status. Very helpful and amazing customer service. More

by AJ
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

July 31, 2024

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Employee Rating

Santos is great, fast service got me in immediately and were able to get back to me same day. More

by chula1775
Service Price Transparency
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Recommend Dealer
Yes

July 23, 2024

Dealership Rating
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Do not like the dealership overall but have been very happy working with Daniel in service. More

by uofangl
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Daniel Dallman, Chris Dugan , Manny Diaz, Vince was great in sales but no longer works there.

Jul 23, 2024

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for your feedback. I'm sorry to hear you’re not satisfied with the dealership overall, but I'm glad to know Daniel has provided you with excellent service. We appreciate your input and will strive to improve our overall guest experience. David Anderson General Manager

July 19, 2024

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Employee Rating

Excellent service to solve the problem so far just waiting on a part that hopefully remediates it altogether. More

by Oh2tri_1999
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse McReynolds

July 18, 2024

Dealership Rating
Employee Rating

Santos wa friendly and helpful and the technicians were very thorough and got the work done quickly. More

by mgoudin
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Recommend Dealer
Yes

June 19, 2024

Dealership Rating
Employee Rating

Our service manager, David, was very friendly and professional. He was very thorough when checking in our vehicle. David followed up with a text and his phone number if we had any questions. Addition More

by yysavage4
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Vega

June 14, 2024

Dealership Rating
Employee Rating

Friendly and professional. Got us in and out really fast. Santos was our service advisor More

by Manny
Service Price Transparency
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Recommend Dealer
Yes
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