Santos Valles
Santos Valles at Larry H. Miller Dodge Ram Fiat Tucson

Santos Valles | Page 8

Service Advisor

Larry H. Miller Dodge Ram Fiat Tucson

4220 E. 22nd Street
Tucson, AZ 85711

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4.7
89 Reviews
4.7

89 Reviews

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89 Reviews of Santos Valles

February 08, 2024

Dealership Rating
Employee Rating

The first time I took my truck for service at this dealership was a disaster. I was standing around with absolutely no help. The situation was confusing and upsetting. The second time I went back was More

by dwaynenunn1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 17, 2024

Larry H. Miller Dodge Ram Fiat Tucson responded

Dwayne, I appreciate you returning to give us another chance to serve you, and I'm glad to hear your second experience showed improvement. It's crucial for us to learn from our missteps, and I'm sorry your first visit didn't meet your expectations. We also understand the importance of diversity within our team and are committed to fostering an inclusive environment. If there's anything specific you'd like to discuss, please reach out directly. - David Anderson, General Manager, (520) 745-7974

February 07, 2024

Dealership Rating
Employee Rating

Service Dept is a joke. They don't return calls, no one knows what's going on. Service person is nice, but this is at min of twice we taken vehicle in and left with the sam More

by Jcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 17, 2024

Larry H. Miller Dodge Ram Fiat Tucson responded

Hello there. Thank you for taking the time to leave a review. We understand that this is not the level of service that our customers deserve. I'd appreciate the chance to learn more about your service visit to ensure your vehicle receives the care it deserves. Please call me at your earliest convenience, and we can work together to arrive at a resolution. I hope to hear from you soon. - David Anderson, General Manager, (520) 745-7974

February 05, 2024

Dealership Rating
Employee Rating

Good honest service with reasonable prices in their service area. Better than any other locations I have been too. More

by cypruspirate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Dallman , Manny Diaz, Juan Gutierrez

February 03, 2024

Dealership Rating
Employee Rating

Great customer service also appreciate the company offering free Uber services and needed. Also job my services done in a timely manner thank you LMH. More

by Lpestrella84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Dallman, Adolfo Reyes

January 27, 2024

Dealership Rating
Employee Rating

Great service advisors. They treat you fairly and don't push uneeded services. They also do their best to get you in and out quickly. More

by cjammo22
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

January 24, 2024

Dealership Rating
Employee Rating

Listen to your concerns and fix the problem efficiently. Happy with the service even though it took a while today. More

by Wjthore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 17, 2024

Dealership Rating
Employee Rating

Our personal experience in having maintenance performed on our vehicle at Larry Miller was exceptional! It was a pleasure to see personnel working together in a professional, courteous atmosphere. We were More

by RWheel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse McReynolds

January 17, 2024

Dealership Rating
Employee Rating

Had a great experience on my first visit. Santos Valles was great to work with. Was in and out in no time. More

by kelvin_jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Ross

January 14, 2024

Dealership Rating
Employee Rating

Great service great people all around just great ! !!!will be back and tell all my friends More

by Cowboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 13, 2024

Dealership Rating
Employee Rating

Great service department. Quick to schedule you. Clean and conformable waiting room. They keep you updated with your vehicle time. More

by ArtRosa51
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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