Sara Laillier
Sara Laillier at SVG Urbana

Sara Laillier

Sales Manager

SVG Urbana

1100 Scioto St.
Urbana, OH 43078

Contact Me
4.4
12 Reviews

Dealership Experience

4 yrs, 4 mos

4.4

12 Reviews

Write a Review

12 Reviews of Sara Laillier

October 19, 2026

Dealership Rating
Employee Rating

Easy to negotiate with. Sara was professional and answered all of my questions. The vehicle was fully charged for my ride home and detailed great More

by allen.bass
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Lindsey, Adam Newman

Oct 20, 2026

SVG Urbana responded

Your note about receiving a fully charged and well-detailed Silverado EV for the ride home highlights how we prepare each vehicle for delivery. Knowing that Sara answered all your questions and that negotiating felt easy is truly rewarding. Thank you for choosing our team for your new Chevrolet Silverado EV purchase.

September 13, 2026

Dealership Rating
Employee Rating

Everyone there is very nice and friendly, great communication and very helpful. Lots of cars to choose from also! More

by lydianeves777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 14, 2026

SVG Urbana responded

We’re glad our team could make your purchase of a Jeep Renegade welcoming and informative. Hearing that you found our communication clear and helpful means a lot to us.

August 18, 2026

Dealership Rating
Employee Rating

We had such a pleasant time purchasing our Tahoe. Everyone was so helpful and so nice. The dealership was clean and very tidy. Felt like family by the time we left More

by karen97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Lindsey, Adam Newman

Aug 19, 2026

SVG Urbana responded

Hearing that you felt like family by the end of your purchase means a lot to our team. We’re pleased our staff could make buying your new Tahoe a welcoming and comfortable experience.

August 05, 2026

Dealership Rating
Employee Rating

Communication from sales team to customer not good. Promised full tank of gas, only had 1/4 tank. Took 2 weeks before my truck was ready to drive home. Vehicle listing showed 2 keys, sales team tried t More

by den
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Adam Newman

Aug 09, 2026

SVG Urbana responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

July 29, 2026

Dealership Rating
Employee Rating

had an issue, they never came up with a solution nor does the business answer the company phone. better customer service needed badly. im sure a solution wont be found More

by kileycaldwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 01, 2026

SVG Urbana responded

Kiley, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

July 14, 2026

Dealership Rating
Employee Rating

Staff was very helpful very knowledgeable and friendly. They definitely went above and beyond to satisfy my needs and wants More

by stewartje2379
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Newman

Jul 14, 2026

SVG Urbana responded

We’re glad our team’s expertise and friendly approach helped you find the right used Ram. It means a lot to hear they went above and beyond to address your needs and wants. We hope to assist you again whenever you need us.

July 14, 2026

Dealership Rating
Employee Rating

Great experience buying a used car! ! In and out in just under an hour. Bob Lindsey is an awesome salesperson. The dealership was very clean. More

by stanleywmarquardt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Lindsey, Adam Newman

Jul 14, 2026

SVG Urbana responded

Thank you for choosing your Volkswagen Tiguan and for sharing your five-star experience. We’re glad Bob guided you through the process in under an hour and that our showroom’s cleanliness stood out. Enjoy your Tiguan, and we look forward to seeing you again.

June 12, 2026

Dealership Rating
Employee Rating

They met all of my expectations. Very professional and worked with me for the best deal I could get. More

by mmccall10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse five stars also!

Jun 13, 2026

SVG Urbana responded

Thank you for choosing a pre-owned Chevrolet and for sharing your experience. We’re glad Sara and the team delivered professional service and found an offer that worked for you. We look forward to assisting you again.

May 27, 2026

Dealership Rating
Employee Rating

Bob Lynsey is the only reason I went to the Urbana location to be honest. He's a great old man, lol... Adam, Sara, Mike that done the window tint and Bill the detailer, all are great guys as well.... More

by bchesdj56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Lindsey, Adam Newman , Mike who done the window tint and Bill the detailer

May 31, 2026

SVG Urbana responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 24, 2026

Dealership Rating
Employee Rating

Process was easy. Not the typical back and forth you see with most dealerships. I hope follow up service is as good as getting the vehicle sold. More

by tom.overleese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse was the person who handled the sale. I communicated with Noah as well. Jesse was great.

May 26, 2026

SVG Urbana responded

Thanks for sharing about your experience with SVG Urbana. We appreciate your business and hope to see you again soon!

1

Dealership Inventory (59 Vehicles)

used 2020 Subaru Forester car, priced at $20,500
2020 Subaru Forester
used
Ice Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 GMC Sierra 2500 car, priced at $71,030
2026 GMC Sierra 2500
new
Sterling Metallic exterior
Automatic
Four-wheel Drive
new 2026 GMC Terrain car, priced at $40,265
2026 GMC Terrain
new
Summit White exterior
Automatic
All-wheel Drive
new 2026 GMC Yukon car, priced at $94,735
2026 GMC Yukon
new
Onyx Black exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Colorado car, priced at $42,455
2026 Chevrolet Colorado
new
Summit White exterior
Automatic
Rear-wheel Drive
used 2017 Ford Taurus car, priced at $12,900
2017 Ford Taurus
used
White Gold Metallic exterior
Automatic
Front-wheel Drive