Sara Laillier

Everyone there is very nice and friendly, great communication and very helpful. Lots of cars to choose from also! communication and very helpful. Lots of cars to choose from also! More

by lydianeves777 Verified Customer Verified Customer

Print

We had such a pleasant time purchasing our Tahoe. Everyone was so helpful and so nice. The dealership was clean and very tidy. Felt like family by the time we left Everyone was so helpful and so nice. The dealership was clean and very tidy. Felt like family by the time we left More

by karen97 Verified Customer Verified Customer

Print

Communication from sales team to customer not good. Promised full tank of gas, only had 1/4 tank. Took 2 weeks before my truck was ready to drive home. Vehicle listing showed 2 keys, sales team tried t Promised full tank of gas, only had 1/4 tank. Took 2 weeks before my truck was ready to drive home. Vehicle listing showed 2 keys, sales team tried to give me one fob because the other fob didn't work, that was a lie. Key fob was damaged but still worked. Overall worst Vehicle purchase I have ever experienced. Several changes were made to purchase documents. Odometer paper was wrong, we owe, you owe did not show me getting a check from equity of trade iin. More

by den Verified Customer Verified Customer

Print

had an issue, they never came up with a solution nor does the business answer the company phone. better customer service needed badly. im sure a solution wont be found the business answer the company phone. better customer service needed badly. im sure a solution wont be found More

by kileycaldwell Verified Customer Verified Customer

Print

Staff was very helpful very knowledgeable and friendly. They definitely went above and beyond to satisfy my needs and wants They definitely went above and beyond to satisfy my needs and wants More

by stewartje2379 Verified Customer Verified Customer

Print

Great experience buying a used car! ! In and out in just under an hour. Bob Lindsey is an awesome salesperson. The dealership was very clean. ! In and out in just under an hour. Bob Lindsey is an awesome salesperson. The dealership was very clean. More

by stanleywmarquardt Verified Customer Verified Customer

Print

They met all of my expectations. Very professional and worked with me for the best deal I could get. Very professional and worked with me for the best deal I could get. More

by mmccall10 Verified Customer Verified Customer

Print

Bob Lynsey is the only reason I went to the Urbana location to be honest. He's a great old man, lol... Adam, Sara, Mike that done the window tint and Bill the detailer, all are great guys as well.... location to be honest. He's a great old man, lol... Adam, Sara, Mike that done the window tint and Bill the detailer, all are great guys as well.... Thanks for everything you all have done.... More

by bchesdj56 Verified Customer Verified Customer

Print

Process was easy. Not the typical back and forth you see with most dealerships. I hope follow up service is as good as getting the vehicle sold. Not the typical back and forth you see with most dealerships. I hope follow up service is as good as getting the vehicle sold. More

by tom.overleese Verified Customer Verified Customer

Print

He really helped me get the deal I wanted. The whole team worked very hard. The whole team worked very hard. More

by richard.allen5762 Verified Customer Verified Customer

Print