Sara Laillier
Sara Laillier at SVG Urbana

Sara Laillier

Sales Manager

SVG Urbana

1100 Scioto St.
Urbana, OH 43078

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4.5
15 Reviews

Dealership Experience

4 yrs, 5 mos

4.5

15 Reviews

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15 Reviews of Sara Laillier

November 07, 2026

Dealership Rating
Employee Rating

Great place to do business whether buying a car or having your car serviced! I’d definitely recommend doing business here! More

by wponczek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2026

SVG Urbana responded

Your recommendation means a lot to our team. Thank you for choosing us for your used Chevrolet Trailblazer purchase and for your kind words about both sales and service!

Nov 08, 2026

wponczek responded

You’re very welcome!!!

November 03, 2026

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Employee Rating

The sales person (Kaylee) was very friendly, personable, and very honest! The office person (Sarah)) was also very friendly, personable, and knowledgeable! They were all very helpful too. They let me know e More

by joeyp081
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kaylee Shaw

Nov 04, 2026

SVG Urbana responded

Knowing you felt fully informed about the strengths and drawbacks of your used GMC Acadia is rewarding. We’re glad Sara and our sales team made your purchase feel welcoming and well supported. Your willingness to recommend our dealership means a lot to us.

October 30, 2026

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Very helpful in the acquisition of the truck we needed and made it happen. Thanks again. Chris More

by chris@walkermotor.com
Recommend Dealer
Yes
Oct 30, 2026

SVG Urbana responded

We're happy our team could help you get the Chevrolet 1500 you needed. Thank you for choosing our dealership for your purchase!

October 19, 2026

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Easy to negotiate with. Sara was professional and answered all of my questions. The vehicle was fully charged for my ride home and detailed great More

by allen.bass
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Lindsey, Adam Newman

Oct 20, 2026

SVG Urbana responded

Your note about receiving a fully charged and well-detailed Silverado EV for the ride home highlights how we prepare each vehicle for delivery. Knowing that Sara answered all your questions and that negotiating felt easy is truly rewarding. Thank you for choosing our team for your new Chevrolet Silverado EV purchase.

September 13, 2026

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Everyone there is very nice and friendly, great communication and very helpful. Lots of cars to choose from also! More

by lydianeves777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 14, 2026

SVG Urbana responded

We’re glad our team could make your purchase of a Jeep Renegade welcoming and informative. Hearing that you found our communication clear and helpful means a lot to us.

August 18, 2026

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We had such a pleasant time purchasing our Tahoe. Everyone was so helpful and so nice. The dealership was clean and very tidy. Felt like family by the time we left More

by karen97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Lindsey, Adam Newman

Aug 19, 2026

SVG Urbana responded

Hearing that you felt like family by the end of your purchase means a lot to our team. We’re pleased our staff could make buying your new Tahoe a welcoming and comfortable experience.

August 05, 2026

Dealership Rating
Employee Rating

Communication from sales team to customer not good. Promised full tank of gas, only had 1/4 tank. Took 2 weeks before my truck was ready to drive home. Vehicle listing showed 2 keys, sales team tried t More

by den
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Adam Newman

Aug 09, 2026

SVG Urbana responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

July 29, 2026

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had an issue, they never came up with a solution nor does the business answer the company phone. better customer service needed badly. im sure a solution wont be found More

by kileycaldwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 01, 2026

SVG Urbana responded

Kiley, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

July 14, 2026

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Employee Rating

Staff was very helpful very knowledgeable and friendly. They definitely went above and beyond to satisfy my needs and wants More

by stewartje2379
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Newman

Jul 14, 2026

SVG Urbana responded

We’re glad our team’s expertise and friendly approach helped you find the right used Ram. It means a lot to hear they went above and beyond to address your needs and wants. We hope to assist you again whenever you need us.

July 14, 2026

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Employee Rating

Great experience buying a used car! ! In and out in just under an hour. Bob Lindsey is an awesome salesperson. The dealership was very clean. More

by stanleywmarquardt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Lindsey, Adam Newman

Jul 14, 2026

SVG Urbana responded

Thank you for choosing your Volkswagen Tiguan and for sharing your five-star experience. We’re glad Bob guided you through the process in under an hour and that our showroom’s cleanliness stood out. Enjoy your Tiguan, and we look forward to seeing you again.

1

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