Sarah Northrop

The salesman that I purchased my vehicle from was excellent. However, I've been to the service department on two occasions since my purchase and have felt uncomfortable with the young woman at the d excellent. However, I've been to the service department on two occasions since my purchase and have felt uncomfortable with the young woman at the desk. I was treated with indifference and not kept informed about the progress of the service. One and half hours for an oil change is unacceptable, especially with the service desk giving you an attitude. More

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Tri-City Subaru is the best dealership, hands down! I will never buy a car anywhere else! Their staff is amazing and very knowledgeable. They are not pushy and understand what you are looking for. They I will never buy a car anywhere else! Their staff is amazing and very knowledgeable. They are not pushy and understand what you are looking for. They don’t want to just sell you car they want you to get what you need. They will never push you into buying something that you don’t want or need! Mike Arthur is by far the best car salesman! He is very knowledgeable, kind, understanding, and will work with you to get you what you need! The entire staff from sales to finance to service are the best around! I tell everyone I know to go to Tri-City Subaru! We have bought 5 cars from them and each time they have gone above and beyond! New or used they have great cars, great selection, and great technicians! You won’t find a better car shopping experience anywhere else! Go to the best, go to Tri-City Subaru! More

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I visited this dealership a day after visiting a different car dealer. The pricing and trade in value from the other dealer was very different from what I was expecting, so I came to Tri City to do different car dealer. The pricing and trade in value from the other dealer was very different from what I was expecting, so I came to Tri City to do my due diligence. I worked with Craig. After I told him what I was looking for, he got right to work on pricing for the car I was interested in. I test drove the car, liked it, and when I got back he had the pricing ready. The deal he gave me was better than the other dealer's, and not by a small amount. He saved me thousands! Besides giving me a great deal, he was also incredibly courteous, professional, and efficient. We went from shaking hands to me leaving in a new car in about two hours. I highly recommend Tri City to anybody who needs a car. More

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Tri City Subaru has always given me prompt, courteous service at an affordable price. Usually without much notice. service at an affordable price. Usually without much notice. More

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This dealership is first rate in all aspects - sales, customer service, service! This is my 5th car I have purchased from them. I will always go back to them. Kudos to all! customer service, service! This is my 5th car I have purchased from them. I will always go back to them. Kudos to all! More

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Sales and Finance team were very easy to work with. I wasnt pressured or rushed or belittled when I didn't understand the specifics of an option. Timely service, I was kept up to date on the entire pro I wasnt pressured or rushed or belittled when I didn't understand the specifics of an option. Timely service, I was kept up to date on the entire process and never felt like I was wasting anyone's time. More

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The best car buying experience ever! Brian was not only professional and knowledgeable, but he is an enthusiast and loves his product. So very refreshing to deal with someone who wants y Brian was not only professional and knowledgeable, but he is an enthusiast and loves his product. So very refreshing to deal with someone who wants you to experience their product not just buy it. Patty was a great contact who never pressured but consistently stayed in touch until we were ready to buy and Sarah is the best finance person in the business. I have never dealt with one who fights for me and after securing a great deal she was wonderfully friendly and fun to wrap things up with. This is my first experience with Tri-City Subaru but it will not be my last. They have made a believer out of me. More

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Micheal was very helpful and non pushy. Process was very fast and easy. I would highly recommend. Process was very fast and easy. I would highly recommend. More

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Great to work with. Very patient and knowledgeable. Made it very easy to purchase my net Subaru Sheila was wonderful Very patient and knowledgeable. Made it very easy to purchase my net Subaru Sheila was wonderful More

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