15 Reviews
Write a Review15 Reviews of Sarah Pope
April 19, 2024
PROFESSIONAL, INTEGRITY, THOROUGH, HONEST, COMMUNICATIVE, TIMELY, PRIDEFUL, HOSPITABLE, RESULTS ORIENTED……..THE BEST! Service Advisor Ms. Sarah Pope, Service Department Manager Mr. Michael Rogers and the en TIMELY, PRIDEFUL, HOSPITABLE, RESULTS ORIENTED……..THE BEST! Service Advisor Ms. Sarah Pope, Service Department Manager Mr. Michael Rogers and the entire team are the absolute best team hands down. They represent humanity with core professionalism. Wouldn’t want to deal with another service team in Texas let alone the entire U.S. Thank you Truck City More
Other Employees Tagged: Mike Rodgers , All the porters and rental advisor
April 11, 2024
Had a wonderful experience with Truck City Ford Service department. My service advisor, Sarah Pope, ensured everything went smoothly. When I received my truck back, all requested items were completed wit department. My service advisor, Sarah Pope, ensured everything went smoothly. When I received my truck back, all requested items were completed with exceptional care and thoroughness. Highly recommend both the dealership and service department! More
April 11, 2024
Thank you to the team over at truck city. Thanks to you my ca now blow cold just in time for the hot days, Sarah had great communication through the process. Thank you Thanks to you my ca now blow cold just in time for the hot days, Sarah had great communication through the process. Thank you More
March 24, 2024
Just 24 hours after purchasing my new vehicle, it began experiencing issues. The airbag system fault triggered a warning code, and half of the steering wheel buttons became unresponsive. Furthermore, there experiencing issues. The airbag system fault triggered a warning code, and half of the steering wheel buttons became unresponsive. Furthermore, there was a Ford recall on top of these issues. All of these problems should have been addressed before the sale. Now, after just 5 days of ownership, my new vehicle is currently at the service center, awaiting resolution of these issues. It's hard to believe that the dealership was unaware of these issues, especially considering the vehicle had only 350 miles on it when I bought it. More
December 08, 2023
Quick and easy service with a smile! Always a pleasure at truck city in buda ! Always a pleasure at truck city in buda ! More
Other Employees Tagged: Mike Rodgers , Phil in service
December 05, 2023
Sarah did a great job keeping me informed and explaining what needed to be done. She was friendly and great to work with. Truck City has always taken good care of my vehicles and they are very honest and what needed to be done. She was friendly and great to work with. Truck City has always taken good care of my vehicles and they are very honest and service oriented - which is why I keep going back to them. More
December 03, 2023
Excellent deal that worked hard on getting the vehicle that fit our family. Service department was great as well. Would highly recommend and we will be using them for future vehicle purchases and service. that fit our family. Service department was great as well. Would highly recommend and we will be using them for future vehicle purchases and service. More
Other Employees Tagged: Stephen Polasek
November 28, 2023
Super helpful and easy experience. Lots of good information about how to properly tale care of my car Lots of good information about how to properly tale care of my car More
Other Employees Tagged: Zach Khan, Daniel Rodriguez
November 07, 2023
The crew was outstanding and did a fantastic job meeting my needs on my timeline Quick and efficient work on my truck Thank you very much my needs on my timeline Quick and efficient work on my truck Thank you very much More
Other Employees Tagged: Mike Rodgers, Scott Jordan, Hailey Maierhofer
November 03, 2023
My experience was excellent, very fast return on my truck with no hassle. I will come back in the future! with no hassle. I will come back in the future! More
Other Employees Tagged: Travis Guerrero, Hailey Maierhofer