Sarah Walsh | Page 19

I’m very happy with my experience at Lester Glenn Hyundai in Toms River. Sarah Walsh was my salesperson. It’s an unusual time to buy a car, given inventory shortages and higher prices. Sarah and I communicat in Toms River. Sarah Walsh was my salesperson. It’s an unusual time to buy a car, given inventory shortages and higher prices. Sarah and I communicated entirely on the phone and via text and email before I ever made the purchase. At no point did I feel pressured. In fact, after our initial conversation, there was maybe about a month or so that went by before I was ready for the next step and we had our second conversation. She didn’t harass me like most other dealerships did. Additionally, Lester Glenn offered me the best price for the Hyundai Tucson that I wanted. The process was very smooth and clear with Sarah. She was accommodating, patient and always answered my questions, even days after the purchase was finalized. If I ever had a question about the car, I’d text her and she’d get back to me. If I needed to come back into the dealership to chat, she made time for me. She sat inside the car and showed me how everything works (since I agreed to purchase the car before it was ever on the lot, another oddity due to the current market!). I inquired about a couple concerns I had with the car and Sarah was always willing to talk and ease my mind. One of the concerns was that I noticed a very minor pull in the material of the passenger side seat. My concern was that it could get worse over time. Sarah and the manager informed me that the only way to fix it would be to have the entire seat re-apolstured. Rather than going to that extreme, they said they would make a note in my file. This made me feel better, knowing that if the pull were to get worse, I can go back to the dealer and they can address it then. It was a great car-buying experience. The only drawback to my car-buying experience was when I went to sign the contract with finance and was presented with various extended warranties for purchase. I didn’t really want these. I didn’t necessarily feel pressured but somehow I still walked away with two plans! Darren simply did his job and made a sales pitch. I just didn’t stick to my guns. I went home frustrated because my monthly payment went up over $70. I read the contracts and realized there were different levels of the service contract and also the option for deductibles, all of which would’ve made the cost less and hadn’t been presented to me. I had simply been sold the most expensive option. I also went online and read the terms of the contracts, something I hadn’t been provided with at the time. I did more research and talked to family about it. I ultimately decided to cancel the contracts, which I had three days to do in order to have my monthly payment lowered. When I went back and explained to Sarah, she was understanding and helpful. I met again with Darren and he was also patient and helpful (although, he did mention that it was a pain to have to remove the warranties because he had to re-do my entire contract). I didn’t feel pressured to keep or change the contracts. While I would’ve appreciated to have the complete details of each warranty laid out before me and would’ve liked time to process all that information and make an informed decision before signing my paperwork, overall, I thought the situation was handled well. I’m thankful to Lester Glenn for a smooth car-buying process, great service and my beautiful car. More

Report | Print

Everyone from the greeter at the front desk to our amazing sales person Sarah Walsh and the people in finance that made the entire process fast and smooth, truly make the Lester Glenn experience exce amazing sales person Sarah Walsh and the people in finance that made the entire process fast and smooth, truly make the Lester Glenn experience exceptional. This is our second Hyundai from Lester Glenn and we will be back for more in the years to come. More

Report | Print

Sarah always gets me the best deal and works so hard to make all go smoothly. She is truly an asset to the dealership. make all go smoothly. She is truly an asset to the dealership. More

Report | Print

I recently leased a 2022 Sante Fe from Lester Glenn Hyundai. Sarah Walsh has been our sales person for over 15 years. Once again, Sarah got us a great deal. She is very professional and very knowledge Hyundai. Sarah Walsh has been our sales person for over 15 years. Once again, Sarah got us a great deal. She is very professional and very knowledgeable. That’s why I always send family and friends to Sarah. Over the years, I’ve sent many customers and they are always pleased with their purchase. Keep up the good work Sarah! More

Report | Print

Sarah was the best it was the best experience I have had at a dealership ever Sarah thank you again you were great. Yes my first new car ever. at a dealership ever Sarah thank you again you were great. Yes my first new car ever. More

Report | Print

Sarah Walsh always gives me the best deals and understands my vehicle needs. This is the 4th car I hope to be leasing with her. understands my vehicle needs. This is the 4th car I hope to be leasing with her. More

Report | Print

Easiest car buying experience ever. Sarah was so helpful and made the process so smooth. Sarah was so helpful and made the process so smooth. More

Report | Print

Sarah Walsh is such a pleasant and helpful salesperson. I don’t think I will ever buy a car from anyone else I don’t think I will ever buy a car from anyone else More

Report | Print

We met Sarah from our family previously using her. She was fantastic. We explained what we were looking for the price range and our financial situation. Sarah came through with all our needs. We actua She was fantastic. We explained what we were looking for the price range and our financial situation. Sarah came through with all our needs. We actually completed most of the deal over the phone and was able to pick up our new 2022 Hyundai the next day. We are so happy with our new vehicle and Sarah. We will be coming back!!!! More

Report | Print

Sarah Walsh was excellent! She had everything ready when I arrived and assured a smooth process. The price was very fair with no haggling or games. I would highly recommend She had everything ready when I arrived and assured a smooth process. The price was very fair with no haggling or games. I would highly recommend her. More

Report | Print