Sarfaraz Ahmed | Page 11

Excellent service This is my second time in buying a car from universal Nissan and I would like to thank the staff especially Safaraz... for extremely well done job in This is my second time in buying a car from universal Nissan and I would like to thank the staff especially Safaraz... for extremely well done job in helping me get my new car and I would recommend universal Nissan for your car needs... More

Report | Print

Pleasant experience with everyone Everyone was very professional and attentive to my needs. It made the experience a lot easier to get pre-approved with CFE Credit Union in advance. Everyone was very professional and attentive to my needs. It made the experience a lot easier to get pre-approved with CFE Credit Union in advance. They have a partnership with Universal Nissan and referred me to check options for my new car. I wish I visited Universal Nissan first, but since I had purchased my 2004 Pathfinder and, my husband had purchased his 2009 Versa at Reed, I went there first as a loyalty. What a disappointment and difference in treatment! I believe the sales representative and management were either desperate for a big sale or just didn't care. They probably saw a 4.11 ft middle aged woman come in alone at the end of the month/year and thought...ca$$hing! Even after I informed him I was pre-approved for a 3.1% APR through CFE, he insisted in checking my credit again, stating I would lose rebates if not financing through them. He came back saying that due to my credit score, 610, I was approved for a 9% APR and that they would offer $250 for my car! I was shocked and asked him to explain how my credit score dropped from 765 to 610 in three hours, since I was pre-approved! I just laughed and thanked him for his time. Unbelievably he had the nerve to call me the next day to ask if I had decided anything. After doing some homework about my trade-in value and browsing Universal Nissan's website for a new Rogue, the first contact by email and phone to discuss some questions about the options was pleasant. Andrew was very professional and knowledgeable, encouraging me to make an appointment to visit the dealership to discuss the special End of the Year Deals. He followed through nicely, not pushy. At the dealership everyone was pleasant. Both the sales representatives, Sarfaraz Ahmed and William Sanchez were very nice and professional, taking the time to answer my questions and work with me, as well as to teach me about the car features and all those buttons. (I upgraded from a Pathfinder 2004, so there are a lot more buttons...lol) Bill Steinlauf, the finance Manager, was also very pleasant. Overall it was a great experience as everyone I dealt with was nice and patient, especially since it was New Year's Eve and we were all trying to go home to our celebrations. I will definitely recommend this dealership and its representatives to my friends and family. More

Report | Print

Great Was the best experience buying a car the sales person Zarfaras Ahmed very very honest and professional No hidden fee I very recommend Universal Nissan Was the best experience buying a car the sales person Zarfaras Ahmed very very honest and professional No hidden fee I very recommend Universal Nissan More

Report | Print

Great 😀😀 My best experience buying a car Mr. Sarfaraz Ahmed was honest and upfront. I went to a few other Nissan dealers and was very disappointed. Universal N My best experience buying a car Mr. Sarfaraz Ahmed was honest and upfront. I went to a few other Nissan dealers and was very disappointed. Universal Nissan was far from disappointing we are very pleased with the service given to us by everyone at Universal Nissan. Mr. Sarfaraz is an asset to Universal Nissan and when we decide to buy another vehicle we will be returning to Universal Nissan and purchasing a vehicle from Mr. Sarfaraz. Thank you for the best experience ever at any car dealer. More

Report | Print

Two new cars! My wife bought here new car from Sarfaraz and we had alot of fun during the sale. When I decided to trade my truck in I went to see my man Sarfaraz ag My wife bought here new car from Sarfaraz and we had alot of fun during the sale. When I decided to trade my truck in I went to see my man Sarfaraz again. He worked his magic and sold us another new car. Two deals later and we couldn't be any happier with the deal and the experience at the dealership. Thank you again Sarfaraz for the service and experience you provided. 5 stars all day! More

Report | Print

Good buying experience I had an excellent experience with the dealership. Mr Ahmed was excellent in explaining everything about the car and all the features that it had. He I had an excellent experience with the dealership. Mr Ahmed was excellent in explaining everything about the car and all the features that it had. He explained about the warranty and what it covers, and the manuals. The finance experience was very good and took less time than anticipated. Thank you very much everyone. More

Report | Print

Excellent!! No Hassles Mr Sarfaraz was the best salesman I had ever dealt with. He was very helpful from beginning to end.Also Mr Adriano from finance dept. They made our ca Mr Sarfaraz was the best salesman I had ever dealt with. He was very helpful from beginning to end.Also Mr Adriano from finance dept. They made our car buying experience very pleasant. I would highly recommend them to anyone.Thanks guys for my 2016 rogue. Pray you have a wonderful and safe holiday. Merry Christmas. More

Report | Print

New car!!! I went in to just look and view and ended up leaving with a brand new Rogue!!! It was amazing. I would very much recommend others to come and shop her I went in to just look and view and ended up leaving with a brand new Rogue!!! It was amazing. I would very much recommend others to come and shop here! More

Report | Print

Got a brand new car Sarfaraz was such an amazing help I loved him. If you go there you must talk to him !! He explained every single little thing in clear detail to my mo Sarfaraz was such an amazing help I loved him. If you go there you must talk to him !! He explained every single little thing in clear detail to my mother and I More

Report | Print

So HAPPY!! I just wanted to say thank you for your help when we bought our Juke!! We love the car and everyone was so nice! We would definitely recommend your de I just wanted to say thank you for your help when we bought our Juke!! We love the car and everyone was so nice! We would definitely recommend your dealership to friends & family!! Nancy & Phil More

Report | Print