Sarita Alzate
Sarita Alzate at Hyundai of Wesley Chapel
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Sarita Alzate

Service Administrator

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.7
57 Reviews

Languages Spoken

Spanish Spanish

4.7

57 Reviews

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57 Reviews of Sarita Alzate

April 29, 2025

Dealership Rating
Employee Rating

Worst dealership service experience EVER. I would never recommend Hyundai of Wesley Chapel. They do not care about you or your vehicle. More

by ANGELIQUE.MEVORAH
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Nicholas

Apr 30, 2025

Hyundai of Wesley Chapel responded

Angelique, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sincerely, Jose Gesmondi Service Manager

April 24, 2025

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The service department is very helpful I will definitely bring my vehicle back for additional service. More

by JMOCK5412
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 24, 2025

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

April 18, 2025

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Good Srvice and clean and excelkent people. Friendly and nice.Happy with you guys Keep up the Good work Thanks More

by ec182172
Service Price Transparency
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Recommend Dealer
Yes
Apr 18, 2025

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

April 18, 2025

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The staff was very accommodating as I was an out of town traveler experiencing vehicle issues. They were very responsive, highly helpful, and made a stressful time feel more manageable. More

by meghan.norris
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 19, 2025

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

April 12, 2025

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Staff was very kind and helpful. Service was performed in a very timely manner. Offered refreshments while l while waited for my vehicle. More

by greenholly1964
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jasmine Yarwood

Apr 12, 2025

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

April 12, 2025

Dealership Rating
Employee Rating

Every time I visit this dealership they never dissapoint. When I pulled in the guys that fills the windshield washer fluid remembered me. I was impressed and happy. Marvin is a ROCKSTAR! He greated me and my More

by Tee
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 12, 2025

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

April 11, 2025

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Very good service and personality would tell other friends.and family to get their next car here More

by CORKYSPOP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

March 31, 2025

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Fantastic job on the service much appreciated! ! I'm definitely going to be going to you guys for my next service More

by tommy
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Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

March 30, 2025

Dealership Rating
Employee Rating

They took the time to explain the service procedure. Appreciated the accuracy for how long it would take. More

by bandblombardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2025

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

March 13, 2025

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Employee Rating

The service staff was communicative and kind. They checked often on my car and kept me updated on progress. More

by MCANNON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2025

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

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