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Sarita Alzate

Overview Reviews (58) Inventory (571)

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Sarita Alzate

Service Administrator

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.7

58 Reviews

Overview Reviews (58) Inventory (571)

Languages Spoken

Spanish

4.7

58 Reviews

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58 Reviews of Sarita Alzate

May 10, 2025

Dealership Rating

Employee Rating

Outstanding service. 10 out of 10 will try again! Saleena was great and service was fast. 10 out of 10 will try again! Saleena was great and service was fast. More

by l.dot.marrz21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Worrell, Mitchell Byrd, Alexander Mana, Jordan Samuels, Alexander Chaplin, Justin Crouch, Craig Battinell, Telon Gumbs, Tom Caruso , Saleena

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May 10, 2025 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

April 29, 2025

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Employee Rating

Worst dealership service experience EVER. I would never recommend Hyundai of Wesley Chapel. They do not care about you or your vehicle. I would never recommend Hyundai of Wesley Chapel. They do not care about you or your vehicle. More

by ANGELIQUE.MEVORAH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Nicholas

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Apr 30, 2025 -

Hyundai of Wesley Chapel responded

Angelique, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sincerely, Jose Gesmondi Service Manager

April 24, 2025

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Employee Rating

The service department is very helpful I will definitely bring my vehicle back for additional service. bring my vehicle back for additional service. More

by JMOCK5412

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amy Rigsby, Nha Van, Jasmine Yarwood

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Apr 24, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

April 18, 2025

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Employee Rating

Good Srvice and clean and excelkent people. Friendly and nice.Happy with you guys Keep up the Good work Thanks Friendly and nice.Happy with you guys Keep up the Good work Thanks More

by ec182172

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabio Castellon, Mitchell Byrd, Justin Diaz, Alexander Chaplin, Justin Crouch, Craig Battinell, David Fernandez, Oscar Alicea, Tom Caruso

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Apr 18, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

April 18, 2025

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Employee Rating

The staff was very accommodating as I was an out of town traveler experiencing vehicle issues. They were very responsive, highly helpful, and made a stressful time feel more manageable. traveler experiencing vehicle issues. They were very responsive, highly helpful, and made a stressful time feel more manageable. More

by meghan.norris

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Rodriguez, Brianna Hacker, Tom Caruso

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Apr 19, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

April 12, 2025

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Employee Rating

Staff was very kind and helpful. Service was performed in a very timely manner. Offered refreshments while l while waited for my vehicle. Service was performed in a very timely manner. Offered refreshments while l while waited for my vehicle. More

by greenholly1964

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jasmine Yarwood

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Apr 12, 2025 -

Hyundai of Wesley Chapel responded

April 12, 2025

Dealership Rating

Employee Rating

Every time I visit this dealership they never dissapoint. When I pulled in the guys that fills the windshield washer fluid remembered me. I was impressed and happy. Marvin is a ROCKSTAR! He greated me and my When I pulled in the guys that fills the windshield washer fluid remembered me. I was impressed and happy. Marvin is a ROCKSTAR! He greated me and my children as soon as we walked in. Knew what I was there for. Checked on us throughout the time we waited. The lobby and restrooms were very clean. There was stocked water... coffee and snacks for everyone. There was a charging station for the kids to get more juice on their electronics while we waited. It was an amazing experience. All the staff is always friendly. The prices for 4 brand new tires was phenomenal. This is the only place I will ever let service my vehicle. Thanks guys. Keep up the great work! More

by Tee

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Worrell, Arthur "AJ" Wilson, Justin Crouch, Tom Caruso, Jasmine Yarwood , Marvin

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Apr 12, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

April 11, 2025

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Employee Rating

Very good service and personality would tell other friends.and family to get their next car here friends.and family to get their next car here More

by CORKYSPOP1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Rodriguez, Mitchell Byrd, Justin Diaz, Alexander Chaplin, Justin Crouch, Craig Battinell, David Fernandez, Oscar Alicea, Tom Caruso

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Apr 11, 2025 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

March 31, 2025

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Employee Rating

Fantastic job on the service much appreciated! ! I'm definitely going to be going to you guys for my next service ! I'm definitely going to be going to you guys for my next service More

by tommy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitchell Byrd, Justin Diaz, Alexander Chaplin, Craig Battinell, David Fernandez, Oscar Alicea, Telon Gumbs, Tom Caruso, Jasmine Yarwood

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Mar 31, 2025 -

Hyundai of Wesley Chapel responded

March 30, 2025

Dealership Rating

Employee Rating

They took the time to explain the service procedure. Appreciated the accuracy for how long it would take. Appreciated the accuracy for how long it would take. More

by bandblombardo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 30, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

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