Saul Gaitan
Saul Gaitan at Sierra Honda

Saul Gaitan

Sales Consultant

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
142 Reviews

Dealership Experience

11 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.9

142 Reviews

Write a Review

142 Reviews of Saul Gaitan

November 07, 2025

Dealership Rating
Employee Rating

This was our 3rd time leasing or buying a vehicle at this dealership.I was not happy this time around due to the finance team messing up on the calculations on my lease contract which triggered me to receiv More

by ALINEKOJAK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Oscar Linares

Nov 07, 2025

Sierra Honda responded

Thank you for your honest feedback. We’re truly sorry for the confusion and inconvenience caused by the lease contract issue. That’s not the experience we aim to deliver. We’re grateful Saul was able to step in and make things right, his dedication is exactly what we strive for. We appreciate your continued business and hope to earn back your full trust.

November 07, 2025

Dealership Rating
Employee Rating

Amazing experience will go back for future purchases, everyone was so helpful and made everything so comfortable and no stress. More

by kbleemers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oscar Linares

Nov 07, 2025

Sierra Honda responded

We're thrilled you had an amazing, stress-free experience and that everyone was helpful and made you comfortable. We look forward to helping with your future purchases. Appreciate your business!

October 12, 2025

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Employee Rating

Excellent work from Oscar and his co-workers. They treated us like royalty. They answered all of our questions and we left with the truck that we wanted. Muchas gracias Oscar! More

by SANCHEZART32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 06, 2025

Dealership Rating
Employee Rating

My husband and I came into the dealership just to test drive some cars. Saul was so courteous, friendly, patient and knowledgeable that we ended up buying a 2025 Honda Accord Hybrid Sport Sedan. Great cus More

by LAURIEAOYAMA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Zheng

Oct 06, 2025

Sierra Honda responded

Laurie, we're so happy Saul made this a stress-free and insightful purchase experience for you and your husband. Thanks for sharing your 5-star review, and please accept our warmest wishes for pleasant travels in the upcoming season, from the whole team at Sierra Honda!

September 21, 2025

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Employee Rating

The most negative experience I have ever had. They’re sold a car with no existing features. Sold option additions as a mandatory what raise a final payment for 10000 in total. kicking customers o More

by P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Yeri Garcia, Anthony Nguyen, Mike Lott , David

Sep 22, 2025

Sierra Honda responded

P, thank you for sharing what made this a difficult experience. We sincerely regret that our efforts did not meet your expectations, and we want to make sure we do what we can to make things right. Please get in touch with me at your earliest convenience so that I may address these issues properly, and offer any assistance I can. Thanks again for your feedback. Armando Valdez General Sales Manager Sierra Honda avaldez@sierracars.com

September 16, 2025

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Employee Rating

it was a good experience was bummed i had to wait so long to get my car because it was sold before we got back other than that It was a great experience. Eddy was a great salesman very knowledgeable. More

by FOOLWALKn165
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Haro

Sep 17, 2025

Sierra Honda responded

Thanks so much for your thoughtful feedback. We're glad Eddie and our sales team took the time to address your needs and interests to ensure a truly supportive dealership experience. We certainly look forward to working with you again some day.

September 09, 2025

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Employee Rating

Nice clean take care of their clients with a smile and always a pleasure doing business with Honda More

by chang9102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Sierra Honda responded

Thank you for your positive review, Chang! We sincerely appreciate your thoughtful assessment of our dealership team, and we hope you'll think of us the next time you have any automotive or Honda needs.

September 07, 2025

Dealership Rating
Employee Rating

My dealership experience was great! Everyone was super welcoming, answered all my questions and worked to get me the best deal. Saul was exceptional! More

by JULIAPANIAGUA12
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 08, 2025

Sierra Honda responded

Julia, we're so pleased our team provided you with a transparent and supportive dealership experience. Thanks for giving a shout out to Saul for his superb assistance. We'd love to work with you again some day!

September 05, 2025

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Employee Rating

Great Guys, Negotiated a good price and went home with a new car. Very pleased and will be coming back! More

by byron2403
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cisneros

Sep 08, 2025

Sierra Honda responded

Byron, we're thrilled you enjoyed a satisfying and smooth dealership experience with us! Thank you for taking a moment to share the highlights. We wish you all the best in your new Honda, from the entire team at Sierra Honda.

August 26, 2025

Dealership Rating
Employee Rating

the staff were all awesome and very helpful And I enjoyed being there with them More

by IMELDAQUINTERO1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2025

Sierra Honda responded

Imelda, we're happy our team's expertise helped you have a very positive experience at Sierra Honda. Thank you so much for your excellent feedback. Safe travels until we see you next time.

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