Saul Hernandez

Everyone was very kind, patient, and professional. I feel I got a good deal and will return in the future for my next Honda. I feel I got a good deal and will return in the future for my next Honda. More

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Since the purchase of my vehicle, the dealership has prioritized closing the sale over customer satisfaction and basic professional accountability. • Broken Promises: The roof rack promised during the prioritized closing the sale over customer satisfaction and basic professional accountability. • Broken Promises: The roof rack promised during the sale was never provided, and the agreed-upon "courtesy" for initial issues has not been honored. • Lack of Communication: There has been zero follow-up regarding my satisfaction or the vehicle’s performance. • Lack of Accountability: Staff members now claim ignorance regarding previous agreements and act as if they are unfamiliar with the staff involved in my sale. The dealership has failed to provide the "needs-based" service promised. I am seeking immediate resolution regarding the outstanding roof rack and a response to the unresolved service issues. More

by raulvega04 Verified Customer Verified Customer

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Willing to understand and care for customers. They were very patient as well and overall had great service. They were very patient as well and overall had great service. More

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Great service good selection nice waiting. area good place to go one of the better dealerships area good place to go one of the better dealerships More

by krasserj4k Verified Customer Verified Customer

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Kate and Mr. Saul were helpful and they were able to provide good service while I was at the dealership. They listened to my inquiries and made explanations of th Saul were helpful and they were able to provide good service while I was at the dealership. They listened to my inquiries and made explanations of the model I wanted to purchase. The entire process took time but it was easy and smooth. I am grateful for their professionalism. I would also like to express my gratitude to Mr. Hugo Rodriguez from the Finance Dept for assisting with the final process. Will recommend them to my friends who are planning to purchase new car. Thank you very much! More

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We were treated well by Mr. Gutierrez, Mr. Lee and Mr. Ofedile. Could not have gotten a better team to work with. Gutierrez, Mr. Lee and Mr. Ofedile. Could not have gotten a better team to work with. More

by LORENASALAZAR13 Verified Customer Verified Customer

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I’ll be honest — I didn’t plan on trading in my Prius so soon. But sometimes, the right person just makes you feel confident about a decision. That’s exactly what Najma, my salesperson did. From the moment soon. But sometimes, the right person just makes you feel confident about a decision. That’s exactly what Najma, my salesperson did. From the moment I arrived, she treated me with patience, respect, and genuine enthusiasm. She went above and beyond to make sure the deal worked, never once making me feel pressured or rushed. Yes, I know she earns a commission — that’s part of the job. But the effort she put in went far beyond that. She really cared about making sure I left happy, and I did. I absolutely love my new Honda Accord. It’s night and day from my old car, and I have her to thank for that. Jesse in finance also deserves credit — he was friendly, professional, and kept the whole process smooth. But the real reason I’m writing this review is because of Najma. She turned what could’ve been just another car transaction into a genuinely positive experience. More

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Kate and Saul made my purchase extremely fun. They helped me tremendously and did it with a great attitude! Will definitely be recommending. They helped me tremendously and did it with a great attitude! Will definitely be recommending. More

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The dealership is new and very nice. Staff are friendly and attentive. Good experience overall. Staff are friendly and attentive. Good experience overall. More

by johnbaez1 Verified Customer Verified Customer

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I was so pleased with your service today this evening. All of all the members there have persuasion Honda were so so nice to us. Very, very impressed and the best. Was that I got the car I wanted and I'm All of all the members there have persuasion Honda were so so nice to us. Very, very impressed and the best. Was that I got the car I wanted and I'm gonna go back tomorrow morning. Cause I want to show me again all the gadgets in the car to make sure I know what I'm doing and that's a big plus for me. I love persuasion honda More

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