Schuyler Miller | Page 5

Great experience again I have had yet another great experience at rt 46 Nissan.George Mack and Bernard Birsch did a fanatastic job on selling us a preponderance rogue and le I have had yet another great experience at rt 46 Nissan.George Mack and Bernard Birsch did a fanatastic job on selling us a preponderance rogue and leased us another atoms. This is the 6th vehicle we purchased from them and every time the sales went to a new high level of satisfaction. I will recommend anyone I know to see George and Bernard to have an excellent experience also. Thanks rt 46 Nissan for have such great guys. More

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Top Quality Service Bernard Bertsch and George McMiickle were extremely helpful. They were patient with all our questions And thoroughly showed us all the features of the Bernard Bertsch and George McMiickle were extremely helpful. They were patient with all our questions And thoroughly showed us all the features of the car.They were charming and easy to talk to. I will recommend this dealership in the future. More

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Excellent service for inexperienced car buyer Bernard Birch and George McMickle were fantastic in helping us understand the price, the cost and the amenities this car had. I will refer them to ev Bernard Birch and George McMickle were fantastic in helping us understand the price, the cost and the amenities this car had. I will refer them to everyone I know who wants to buy a car. More

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Excellent service George Mack and Bernard Birsch took excellent care of me during my car search. I will recommend George Mack and Bernard Birsch to all my family and fr George Mack and Bernard Birsch took excellent care of me during my car search. I will recommend George Mack and Bernard Birsch to all my family and friends. I can't wait to bring my girlfriend down to see them for the next great deal More

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George and Bernard made my experience great. I had an excellent experience here. I would recommend George and Bernard to my family and friends for their future car buying needs. They made my car I had an excellent experience here. I would recommend George and Bernard to my family and friends for their future car buying needs. They made my car experience positive. More

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A Bitter Sweet Ending... BUYER BEWARE!!!! My experience with Nissan in Totowa, NJ was always a pleasant one. Everyone felt like family to me. I leased four Nissan Altimas from BUYER BEWARE!!!! My experience with Nissan in Totowa, NJ was always a pleasant one. Everyone felt like family to me. I leased four Nissan Altimas from Nissan of Totowa since 2007. Anything I ever needed, my salesman Wagner Abreu went above and beyond to satisfy my customer needs. Demi Fernandez and Maria were fantastic as well. I loved every single one of my Nissans. Fast forward to the last couple of weeks, this location made my life miserable. My husband gifted me a car (thank god) and unfortunately it was not a Nissan. This would be my first time doing a lease return. I’ve always returned an Altima for another Altima with less than 20,000 miles. Since many people have moved on from Nissan or changed positions, I spoke to the operator. She explained I needed to have the car inspected. This part of the lease return went smoothly. Alliance came out to my job location and did the inspection. I felt they were way too high and charged for every single mark on the car. I went to my mechanic to have all the excessive wear and tear taken care of right away. I spoke to Rudy from Nissan on Thursday May 11, 2017. I asked when I can drop my Nissan off for lease return. He said I can come in Saturday from 9a.-3pm. I decided to dedicate the early part of my Saturday to bring the Nissan. In the torrential downpours, I finally made it to Nissan in Totowa. My husband and I were greeted by a gentleman named Rich. He sat me down and asked which Nissan I will be getting into today. I explained to him I will not be getting into another Nissan but in fact I was doing a lease return. He said, “we do not do lease returns on a Saturday.” He said to give him a minute and walked away. When he came back, he said he spoke to a manager and there is nothing he can do. Frustrated enough, I asked to speak to the manager. He pointed to a gentleman wearing glasses. As I am walking toward the manager, I am smiling at him. He is looking directly in my eyes. I arrived to the side of the counter, he turned away and asked a couple that walked up to us before me. The couple asked where they can pick up their permanent plates. He walked right passed me and my husband, made zero eye contact, and did not say a word to us. He took the couple to where they needed to pick up their plates. After 5-7minutes later, he walked up to us and asked if he could help us. I said yes I was given the wrong information and I want to know what I can do about this lease return. He said I’m sorry there is nothing I can do and you can not leave the car here because you will be responsible for any damages. He said to come in on Monday to drop off the car. He said to call a woman named Jeannie before I came in. He never introduced himself and was not trying to help in any manner. This gentleman’s name is Schulyer. Monday, May 16, 2017, I spoke to Jeannie on the phone and she asked me to repeat to her 3 times what happened to me. She explained to me I needed to send the inspection paperwork to the Finance department and to come in after work. She said if I have an issue to give her a call. I show up to Nissan of Totowa, and one of the salesman sent me to the cashier to proceed with the lease return process. I thought I would have been escorted like the couple was on Saturday. But I wasn’t. I was greeted by Troy. He was so accommodating and sweet. It was the same energy I received when I leased my first Nissan. Everything was done within 15 minutes. I saw Schulyer and he did not even acknowledge me. I never did anything to him. I understand that I was not jumping a new Nissan. But to be treated as a piece of garbage on Saturday by Schulyer made me sick to my stomach. He definitely needs training and not to project his microagression on to old or potential Nissan customers. I WAS a loyal customer. I know where to NOT send my close friend who is looking to purchase her first vehicle. More

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A great buying experience George Mack an Schuyler miller made my buying a car at 46 Nissan a exciting experience. I will recommend my family and friends to see them only for th George Mack an Schuyler miller made my buying a car at 46 Nissan a exciting experience. I will recommend my family and friends to see them only for the next great deal. More

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Excellent experience from beginning to end My experience with Nissan 46 has been nothing but excellent.from the time that you walk in the door the experience is truly professional. I have been My experience with Nissan 46 has been nothing but excellent.from the time that you walk in the door the experience is truly professional. I have been dealing with my salesperson(Eddie Moran)for approximatel 7 years, and in that time he has always gotten great deals for me. The management team is also great to work with. The overall experience has been great and I will continue to lease my vehicles from Nissan 46. More

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My great experience in buying a preowned car George Mack and Bernard bertsch made my shopping easy. I will refer all my friends and family members to see them for the best advice to buy any type George Mack and Bernard bertsch made my shopping easy. I will refer all my friends and family members to see them for the best advice to buy any type of vehicle, they were honest and sincere throughout my purchase. More

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unsatisfied Nissan 46 is probably the worst dealership I have ever worked with. George Mack was my sales guy and he is nothing but a liar. He will tell you anythi Nissan 46 is probably the worst dealership I have ever worked with. George Mack was my sales guy and he is nothing but a liar. He will tell you anything you want to hear so you will buy a car. And his manager, Schuyles Miller is not any better, his answer to me was "well he was just doing his job and what he had to do to get a sale" So apparently the managers think it is OK to lie to customers. I have never received such horrible customer service from a dealership and I will never be going back here. I hope all nissan dealerships are not like they are. More

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