Scott Baird | Page 2

So far, all my service experiences have been exceptional, from the scheduling, to the constant communication of the vehicle status, to the prompt service. from the scheduling, to the constant communication of the vehicle status, to the prompt service. More

by sev0600 Verified Customer Verified Customer

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All right It's ok, couldn't find the problem, but very sincere. Offered some other maintenance instead sincere. Offered some other maintenance instead More

by lipeng.qian Verified Customer Verified Customer

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Dealership is quick and efficient. Car was delivered all washed. Thank you Hamilton VW Friendly Car was delivered all washed. Thank you Hamilton VW Friendly More

by kforgash Verified Customer Verified Customer

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Did not perform the recalls that the car was in for. This has been ongoing for nine months This has been ongoing for nine months More

by MaxC Verified Customer Verified Customer

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Great experience. Great communications. Timely recall repair. Easy to schedule an appointment via Volkswagen app Great communications. Timely recall repair. Easy to schedule an appointment via Volkswagen app More

by REPTUSH Verified Customer Verified Customer

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my appointment was 9am. i was told they would have it done by 1. i called at 145 to see the status and was told it had just gone in the shop because they were behind. nobody i was told they would have it done by 1. i called at 145 to see the status and was told it had just gone in the shop because they were behind. nobody could call to let me know? at 215 scott called to tell me the suggestions they had for me to get done. i declined and he said my car should be ready soon. about 30 mins later still no call my car was done so i showed up. there was nobody else waiting in the waiting room. 15 mins later my car was done. for a 9am appt being done at 3 is ridiuclous. i understand things happen and im a patient person but a call would have been nice. but i did get $5 off my oil change...and after tax i still cost me more. what a joke of a coupon. needless to say unless i have an emergency i probably wont be back. which is pretty sad after having bought all my cars here and over 20 years of business . More

by curlieq1002 Verified Customer Verified Customer

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They are good about calling and informing the customer on possible expenses and status of work. possible expenses and status of work. More

by rajeev0 Verified Customer Verified Customer

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Very easy to book the appointment and my techs were very knowledgeable. I appreciate them very much and I will be back. knowledgeable. I appreciate them very much and I will be back. More

by damian.levy81 Verified Customer Verified Customer

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Very good Ron was very patient and thorough in helping me to understand my car. to understand my car. More

by Annacoriasco Verified Customer Verified Customer

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Perfect It was a pleasant experience. Scott went out of us way for me. Perfect Scott went out of us way for me. Perfect More

by appleaway Verified Customer Verified Customer

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