Scott Barrier | Page 48
Assistant Service Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
Dealership Experience
35 yrs, 6 mos
Industry Experience
42 yrs, 5 mos
644 Reviews
Write a Review644 Reviews of Scott Barrier
June 20, 2019
Service Appointment Did a fantastic job working on my car in a timely manner!! Everyone was very efficient with regard to keeping me updated on status of my car! Absolute Did a fantastic job working on my car in a timely manner!! Everyone was very efficient with regard to keeping me updated on status of my car! Absolutely love their customer service and as a added bonus, my car is always freshly washed!!! More
Other Employees Tagged: Chris Ollar, Dominic Theodore , Sarah Byrne
June 07, 2019
Scott, Maggie, joe, Dominic. Those people are the backbone of the service center. They are the best. Without them you don’t succeed. I would never think of taking my car anywhere Those people are the backbone of the service center. They are the best. Without them you don’t succeed. I would never think of taking my car anywhere else. More
Other Employees Tagged: Barry Greenfield, Jim Greenfield, Dominic Theodore, Joe Rogers , Maggie Colan
May 30, 2019
Pleasant and efficient Experience was pleasant right from the check in to check out with Scott. Waiting area was crowded but no one seemed to wait extremely long. Experience was pleasant right from the check in to check out with Scott. Waiting area was crowded but no one seemed to wait extremely long. More
May 29, 2019
Fabulous service, as always I needed to schedule maintenance on short notice as I had just gotten my car back from collision repair after a hit and run accident and I needed the I needed to schedule maintenance on short notice as I had just gotten my car back from collision repair after a hit and run accident and I needed the car for a long distance trip. Scott was wonderful at accommodating my schedule, despite the short notice. Todd did a great job! More
May 23, 2019
Oil Change Fast, Prompt & Professional Service in terms of my Oil Change with Filter.... Scott mentioned that my original radiator is leaking and that I should Fast, Prompt & Professional Service in terms of my Oil Change with Filter.... Scott mentioned that my original radiator is leaking and that I should not wait too long to replace it. The price that was quoted was way to expensive before taxes and misc charges from Metro Toyota. So I had my original radiator, and both radiator hoses, replaced at another independent repair facility. Toyota really should consider a quality after-market choice as an option to keep all future repairs at your dealership since new authentic Toyota prices are outrageously high... I actually saved hundreds of dollars for a quality comparable product with a 2-year warranty... More
Other Employees Tagged: Dominic Theodore
May 10, 2019
fixed problem on short notice front end making a noise. called in they took me in immediately and fixed the problem plus fixed anther problem i was putting off and also did an oil front end making a noise. called in they took me in immediately and fixed the problem plus fixed anther problem i was putting off and also did an oil change More
Other Employees Tagged: Maggie Colan
May 09, 2019
Great Service Department! They got me in super quick and repair a dead brake light bulb free of charge. Highly recommend using them for your service needs. Department! They got me in super quick and repair a dead brake light bulb free of charge. Highly recommend using them for your service needs. More
Other Employees Tagged: Sarah Byrne
May 06, 2019
It was very pleasant. Because it is always a pleasure to deal with the staff there. Anytime I need assistance the are there for me. They are very fair and the get the job Because it is always a pleasure to deal with the staff there. Anytime I need assistance the are there for me. They are very fair and the get the job done the first time. More
Other Employees Tagged: Rich Holiday, Lenard
May 02, 2019
Awesome customer service I had my tires rotated and oil changed. I also had a recall for passenger air bag fixed. The expected wait time was exact; my service manager, Scot I had my tires rotated and oil changed. I also had a recall for passenger air bag fixed. The expected wait time was exact; my service manager, Scott Barrier, went over what was done and the multipoint check. He is always so efficient and great to deal with. I have leased/purchased 9 vehicles from Metro over the years and his customer service keeps me coming back. More

