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Scott Brown
Scott Brown at Park Maple City Chrysler Dodge Jeep Ram

Scott Brown

Parts Manager / Warranties

Park Maple City Chrysler Dodge Jeep Ram

7543 Airport Rd
Hornell, NY 14843

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4.4
7 Reviews
4.4

7 Reviews

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7 Reviews of Scott Brown

June 16, 2026

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Employee Rating

Excellent, courteous, helpful. Friendly Respectful knowledgeable. Great deals. Clean facility. Understanding punctual excellent service. Friendly service writers. Wonderful sale More

by JOSEPH49MC@GMAIL.COM
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chelsea Cornell, Morgan McAneney, Mitchel Middlebrook, Ronnie Hendrick, Dathan Davis

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Jun 16, 2026

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you for your glowing review of your Jeep Grand Cherokee service. We’re pleased that our service writers and sales staff provided courteous, punctual help in our clean facility. We’ll share your praise with Chelsea and the rest of our crew, and we look forward to your next visit.

February 12, 2025

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Employee Rating

I have purchased many vehicles in the past 30 plus years from park maple city dodge formerly maple city dodge thanks to my professional sales associate Aaron it was a totally stress free experience drove aw More

by ORDYRICK
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Eicher , Nate Barr, Taylor Moran

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Feb 14, 2025

Park Maple City Chrysler Dodge Jeep Ram responded

Great! Thanks for this review. We love reviews that give Aaron his props; he is a top-notch professional. And we love the picture in our mind's eye of you driving away feeling really good. That's awesome.

February 11, 2025

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This dealership is exceptional! I truly trust them! There is not other dealer or service department I trust! More

by PATTYVK7579
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Larry Gardner, Chelsea Cornell, Drew Carson, Morgan McAneney , Nate Barr, Taylor Moran, Siearah O'Brien

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Feb 14, 2025

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you, Patty! That's great. Nate runs a fantastic team; we appreciate you saying so!

February 11, 2025

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Employee Rating

Every time I go there I receive excellent service and friendliness along with updates as needed. More

by ORIDGEWAY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Gardner , Nate Barr, Mr. Birch from collision department

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Feb 14, 2025

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you! We appreciate you leaving this review ... and for being an awesome customer!

February 07, 2025

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My car was with you for 1hour 50 minutes to install preordered items. YOUR CHARGE FOR LABOUR $ 260.00 + taxes. I will get help elsewhere from now on. And by the way I was interested in buying a used Je More

by PJANDJKORIANI
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Workmanship
Service Time
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Recommend Dealer
No
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Feb 25, 2025

Park Maple City Chrysler Dodge Jeep Ram responded

Hello! We are so sorry to see this review. I know our Parts Manager Scott Brown gave you a quote before you chose to have the work done, but, perhaps he didn't break it down too far. Our labor rates do appear on the final bill, though, so maybe our labor rate surprised you? We do charge $130 an hour for labor, which, truly, is in line with labor rates in the area. Labor rates are always one of those things that surprise people ("I remember when it was $45 an hour, not so long ago!" We all say that, right?), but, again, that is an average rate. You'll pay much more in the city. Ultimately, we hope you were happy with the work, though, and if you were, we would love to see you throw us an extra star or two. We appreciate you, Peter!

January 11, 2025

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Employee Rating

Service is excellent Dealership is fair and easy to deal with when shopping for a new vehicle More

by GAM67
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgan McAneney , Nate Barr

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Jan 13, 2025

Park Maple City Chrysler Dodge Jeep Ram responded

Perfect! Those are buzz words for each department, and they make us happy. We are so glad you are having good experiences. Thank you!

December 21, 2024

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Great service. Would highly recommend. Very helpful every time I call and need assistance. Thank you More

by LORI.EMERSON5
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Service Time
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Recommend Dealer
Yes
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Dec 23, 2024

Park Maple City Chrysler Dodge Jeep Ram responded

This is great, Lori. Our team works really hard to be helpful and responsive, so this is music to our ears. Thank you!

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