Scott Child | Page 15

No pressure, and friendly experience Our salesman was friendly and helpful. He worked with us on the SUV that would fit our budget and type of SUV that we wanted. We would definitely by Our salesman was friendly and helpful. He worked with us on the SUV that would fit our budget and type of SUV that we wanted. We would definitely by from Murdock again. More

by BDEJONG Verified Customer Verified Customer

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Awesome dealership. Love this dealership, which is why I'm on my third purchase from them! They are always friendly, helpful and honest. They go out of their way to ass Love this dealership, which is why I'm on my third purchase from them! They are always friendly, helpful and honest. They go out of their way to assure I'm satisfied from day 1 and on. More

by KZAHARIAS Verified Customer Verified Customer

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Great experience. This was my sixth car purchased from Murdock Hyundai. I keep coming back because of people like Scott and Steven and the excellent service provided b This was my sixth car purchased from Murdock Hyundai. I keep coming back because of people like Scott and Steven and the excellent service provided by the dealership. More

by KENNETHMCCABE Verified Customer Verified Customer

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Best experience! We had a great eperience. We LOVE our new car! I never thought we'd get out from our clunker, but these guys really pulled through! We had a great eperience. We LOVE our new car! I never thought we'd get out from our clunker, but these guys really pulled through! More

by EPIC.AKI Verified Customer Verified Customer

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Experience so positive I can't believe it! Look, I rarely write reviews, but I've been treated so amazingly awesome by Murdock Hyundai, I'd feel guilty and wrong not writing one at this point! Look, I rarely write reviews, but I've been treated so amazingly awesome by Murdock Hyundai, I'd feel guilty and wrong not writing one at this point! First, Scott Child, who sold me my Hyundai in 2011 was straight up honest and a great guy to work with and be in the company of for the whole test-drive/sales process (I have a Ph.D. in clinical psychology and I have very low tolerance and a good eye for BS). How many people can say they enjoyed meeting the person who sold them their car? And, he gave me a great deal on the car I purchased! I told him what I wanted to pay for the car and he quickly got to what I truly believe was thee best price he could have given me considering that businesses have to make some money to exist! AFTER I signed all the papers and purchased my car, when the deal was totally done, Scott looked at me and said straight up, 110% genuinely, "You couldn't have bought a car from a nicer guy (meaning the owner)." And the great experience just went on and on... Because I bought an oil change package, I got to experience the Murdock service department on a regular basis. The guys in that department were consistently so nice and considerate of me, I almost couldn't believe it! They always bent over backwards to make me happy and I always left with a vacuumed and washed car. I'm just a regular gal, but the way they treated me ALWAYS made me feel like I was some important person. I wanted old service documents printed out on a few different occasions- "No problem! Can we print any other records for you??" Then I showed up to the service bay with my dog in the car. "No problem, we'll service your car [AND be sweet to your dog!]" Quite frankly, you could say I was kind of a pain in the butt-but every single time, they went above and beyond!!! With regard to my work ethic, I aspire to be like the people who work in the service department of Murdock Hyundai- seriously! And the great experience goes on and ON.... They matched prices on some tires I wanted, selling them to me pretty much at cost! When I moved out of state and had just a few oil changes left on my account (that I would not be able to use), they said "no problem" and asked where to send my refund check on the unused oil. They didn't have to do that!!!! I had already purchased that oil!! Know what else? Before I bought my car from Murdock Hyundai, I had visited Ken Garff on State Street. Holy jeez were those people inept. The car salesman was soooo obviously trying to manipulate and lie to me- and then the manager did the same thing!! I had 23,000 to buy a car outright. The manager treated me like a silly woman and basically laughed at the fair price I offered him for a car. He dismissed me entirely by saying something like, "I don't want to waste your time, [so I'm just gonna tell you that the car you want is already the best priced one in the city so you might as well leave if you won’t pay that price..]." He was wrong, btw, because the car smelled like dog any had fur throughout, (and I’m pretty sure the salesmen was working hard to try to conceal the smell). The manager didn't even attempt to bargain with me!! It was like I totally didn't matter as a customer. I had 23,000 in my pocket (in the form of my checkbook) and I wanted to buy a car as soon as possible! But it seemed like I wasn't even a worthwhile customer to him. He could have had the sale that day and he totally blew it. Guess what? That car I made him an offer on was still around weeks after I bought my lovely new Hyundai from Mr. Murdock. To make matters worse, Ken Garff's sales guy harassed me for weeks with phone calls I never returned well after I had already purchased my car from Mr. Murdock. Save yourself the hassle and feel great about the car you purchased. If you want a Hyundai and you're in Utah, go straight to Murdock. They mean it when they say no regrets. Considering all the evidence, I 100% believe what Scott Child told me. When I bought at Murdock Hyundai, I couldn't have bought a car from a nicer guy. More

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No regrets I loved the experience and the way I didn't feel pressured or pushed to purchase. Staff is very friendly. I love my Hyundai Elantra 2016 I loved the experience and the way I didn't feel pressured or pushed to purchase. Staff is very friendly. I love my Hyundai Elantra 2016 More

by VIRIDIANAYGEOVANI Verified Customer Verified Customer

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Sonata Eco Excellent vehicle. Thanks for the suggestion :) My wife and I feel pretty comfortable when talking to Scott. He is friendly, fair and does a good jo Excellent vehicle. Thanks for the suggestion :) My wife and I feel pretty comfortable when talking to Scott. He is friendly, fair and does a good job selling vehicles. Kudos for Mr. Child. More

by CONSULDEUTAH Verified Customer Verified Customer

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Excellent Customer Service (from start to finish) Great experience from the moment I walked into the dealership. Scott greeted me and within 2 minutes, I was hooked. We own a 2010 Sonata Limited, so Great experience from the moment I walked into the dealership. Scott greeted me and within 2 minutes, I was hooked. We own a 2010 Sonata Limited, so the 2015 Limited 2.0T was already on our shortlist. We were in the process of test driving other cars in that class (Altima, Accord, Camry, Mazda6, etc) that day and stopped in to refresh our thoughts on the Sonata - we test drove one at Murdock Hyundai of Logan (also excellent service/staff) the previous weekend. Scott asked what we were finding. When I told him about an incredible deal on one of their competitors cars that we had just tried, he asked if we would go with the Sonata if he could match the competitor's discount. I thought there was no way he could, but he was able to match, and we are now happy owners of another Sonata. There is more to the story, Scott was busy, so he introduced me to Chris, who took us through the whole process. They brought us one to sit try while they pulled the exact one we were wanting from another place on their lot. We test drove the first one, then when we returned, took the one we purchased (freshly washed and fueled) out for a spin. Neither Chris nor Scott asked to come with us on the test drive (allowing my wife and I to drive/talk freely). Though Scott had handed me off to Chris early in the process, he circled back with me repeatedly to make sure we were being taken care of throughout the process. We wanted tinted windows, so they to have a company that services their dealership take care of it for us for a minimal up charge. After having the car freshly washed and detailed, following our purchase, Chris walked us through all of the ins and outs of the new car. Very knowledgeable. He even showed us his own car so we could see first hand what the tinting would look like. We did get the extended warranty to take the bumper to bumper coverage to 10 yrs/100,000 miles. What I did not realize initially was that along with the purchase of the car, they will give us (at any Murdock location): 3 oil changes/yr throughout the warranty period (30 oil changes), free car washes whenever, and a free Safety check yearly (they do not check emissions). Great extra benefits! We are two days into the ownership of our new Sonata and I love it. It already has freshly tinted windows and I have used their car wash service once. Great job to all. (and if you are in the market, take a serious look at the Sonata Limited 2.0T. Dollar for dollar, great value with extras you typically do not find in the competitors in this class - adaptive cruise control, ventilated/heated front seats, heated rear seats, and panoramic sunroof to name a few. If you don't know what those things (all standard) are, you should go in and check it out. More

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Murdock of Murray The staff and especially Scott Child at Murdock go above and beyond in making a fair and honest deal. The make you feel like family. The staff and especially Scott Child at Murdock go above and beyond in making a fair and honest deal. The make you feel like family. More

by MHOLLY Verified Customer Verified Customer

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Excellent and I feel grateful to meet great people. Excellent and good environment to be with great people and I always feel like I am at home and I am one of the best and beautiful cars of the market. Excellent and good environment to be with great people and I always feel like I am at home and I am one of the best and beautiful cars of the market. More

by YVAN109 Verified Customer Verified Customer

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