Chris Neslen

If I could leave zero stars I would. Do NOT buy a car here. I spent $50,000 on a brand new new Tucson and 6 months after buying the car they called me and said they lost $1,000 I had put Do NOT buy a car here. I spent $50,000 on a brand new new Tucson and 6 months after buying the car they called me and said they lost $1,000 I had put as a down payment and threatened to take me to collections if I didn't pay it right then. They refused to work with me and ran my credit card for $1,000 SIX MONTHS AFTER I HAD PURCHASED THE VEHICLE! Awful customer service! The employee from the finance department even mentioned that this wasn't the first time this had happened. Also, I purchased the paint protection AND a clear bra and the employee that was over that department scheduled the application incorrectly. If it wasn't for me doing my research on the proper application, it would have been put on my bran new car wrong! All they care about is money and not about the customer experience. Unless you want to get screwed and taken advantage of, don't go here! More

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We got Hyundai Santa Fe Hybrid and two salesmen where really patient and helpful answered all our questions showed us multiple vehicles. After we decided what vehicle we wanted everything else went fast really patient and helpful answered all our questions showed us multiple vehicles. After we decided what vehicle we wanted everything else went fast everyone that worked with us was very polite and patient. More

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I just purchased a used vehicle from Murdock Hyundai in Murray at the end of April this year. The car has a recall that i scheduled a service for and needed them to take a look at a noise in the front of t Murray at the end of April this year. The car has a recall that i scheduled a service for and needed them to take a look at a noise in the front of the vehicle that I have been experiencing for some time. The service advisor said it would cost 500$ to fix the noise and that it is a wear and tear part. I find it hard to believe the Wear/tear could not be seen on the vehicle when they did their multipoint thorough inspection before they sold me the vehicle a few months ago. I have been trying to get ahold of a sales manager today and the receptionist keeps transferring me to voicemail won't even put me on hold to speak to someone, super unprofessional and I would not recommend this dealership. More

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Staff were all friendly and helpful. Fred my salesman went the second mile in helping me find just the right car. He was very personable, knowledgeable, and fun to be with. There was never any pressure r went the second mile in helping me find just the right car. He was very personable, knowledgeable, and fun to be with. There was never any pressure re a car purchase just a friendly helpful respectful enthusiasm for any of the cars we test drove. More

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Great experience We would like to recommend your employee Lola Ramos. She made our day a great one. We went just to look at a car. She is a great no pressure sales per We would like to recommend your employee Lola Ramos. She made our day a great one. We went just to look at a car. She is a great no pressure sales person. She made sure she answered all of our questions. Even when my husband asked if we could get a senior citizen discount. We want to thank Lola for being such a great person. We purchased the Santa Fe XL and couldn't be happier. Make sure you ask for Lola Ramos. 💞 More

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excellent Excellent customer service. Everyone was really pleasant to work with. Chris did an excellent job of getting us what we were looking for. Thank you s Excellent customer service. Everyone was really pleasant to work with. Chris did an excellent job of getting us what we were looking for. Thank you so much. More

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Wonderful Experience Murdock Hyundai was an unbelievably fabulous experience. I bought a Tuscon from Hawaii. Great price. Highly recommend Chris in internet department. Murdock Hyundai was an unbelievably fabulous experience. I bought a Tuscon from Hawaii. Great price. Highly recommend Chris in internet department. He even found a hitch for me and had it installed. at a reduced price. They were so friendly, nice, and helpful. Chris should give training to car dealerships, He was that outstanding. JR was great too. More

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EXCELLENT!!! I was provided phenomenal service during the entirety of my car buying experience. I was treated with professionalism, kindness, and respect during my I was provided phenomenal service during the entirety of my car buying experience. I was treated with professionalism, kindness, and respect during my visit at Murdock Hyundai. More

by dallasnapier7 Verified Customer Verified Customer

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Great Everybody i dealt with in the dealer ship was friendly and helpful. I would recommend to at least stop by and shop if you are in the market for a new Everybody i dealt with in the dealer ship was friendly and helpful. I would recommend to at least stop by and shop if you are in the market for a new car. The process was quick and painless. More

by roy.manning Verified Customer Verified Customer

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Very Good Dealership Great car buying experience. So easy when you are working with professionals. Call Jason Creech. He is usually busy so call ahead. He just listens Great car buying experience. So easy when you are working with professionals. Call Jason Creech. He is usually busy so call ahead. He just listens your situation than explains your options. So refreshing to not be pressured. I will definately buy all my cars from him from now on. Thanks to the rest of the staff as well who were all so accomodating. More

by sweetvirginia727 Verified Customer Verified Customer

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