Scott Croston
Scott Croston at Jim Ellis Kia of Kennesaw

Scott Croston

Service Manager

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive Northwest
Kennesaw, GA 30144

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4.0
17 Reviews
4.0

17 Reviews

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17 Reviews of Scott Croston

December 20, 2025

Dealership Rating
Employee Rating

They charged me $200+ and told me my car was fixed from cutting off and it cut off when my daughter left More

by chillin721
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Chris Vallejo, Kris Musgrove

November 14, 2025

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Jim Ellis expedited fixing my car when I had an emergency in a time crunch in a professional and polite manner More

by abbie.toadie
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kris Musgrove , Misty Magruder

November 11, 2025

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I was told my car was fixed and it stopped twice after leaving. I was told the technician and the service manager would call me. I did not hear from either More

by chillin721
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Recommend Dealer
No

Other Employees Tagged: Kris Musgrove , Misty Magruder

November 08, 2025

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Employee Rating

Courteous and professional service. Top-notch service team. Outstanding service team that does the job right! More

by gmollere
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Misty Magruder, Cailyn Quinn

October 17, 2025

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Jim Ellis has been my go-to dealership for service for several years on multiple vehicles. I recently had an issue arise with a 2-week-old vehicle purchased at another dealership, and they addressed and r More

by dalton4life
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Recommend Dealer
Yes

Other Employees Tagged: Phil Joyce, Misty Magruder

October 17, 2025

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Employee Rating

Courteous service rep and oil changed in 30 minutes which was less time than was stated More

by judithcape
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Recommend Dealer
Yes

October 16, 2025

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Took the time to listen to my concerns Took the time to understand what I was asking More

by Brandi.h1148
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris kittiphanh

October 03, 2025

Dealership Rating
Employee Rating

EV technician to ridiculously long to find problem with car which ended up just being a sensor reset. 10 working days. No loaner car which is xx. Manager never contacted us after we complained after 8 days More

by TIMOTHY.BIEDRZKI
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Misty Magruder, Michael Beran

October 02, 2025

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Employee Rating

I was charged 700 and some dollars for recall issues on my car when in fact, it should’ve been free not happy More

by ATLMH
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Kris Musgrove , Phil Joyce, Misty Magruder

October 02, 2025

Dealership Rating
Employee Rating

Excellent work and more honest, I highly recommend it. I have always taken and will always take my car there. More

by lucasqueiroz
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kris Musgrove , Phil Joyce, Misty Magruder

1

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