Scott Croston
Service Manager
Jim Ellis Kia of Kennesaw
1221 Auto Park Drive Northwest
Kennesaw, GA 30144
17 Reviews
Write a Review17 Reviews of Scott Croston
December 20, 2025
They charged me $200+ and told me my car was fixed from cutting off and it cut off when my daughter left cutting off and it cut off when my daughter left More
Other Employees Tagged: Chris Vallejo, Kris Musgrove
November 14, 2025
Jim Ellis expedited fixing my car when I had an emergency in a time crunch in a professional and polite manner in a time crunch in a professional and polite manner More
Other Employees Tagged: Kris Musgrove , Misty Magruder
November 11, 2025
I was told my car was fixed and it stopped twice after leaving. I was told the technician and the service manager would call me. I did not hear from either leaving. I was told the technician and the service manager would call me. I did not hear from either More
Other Employees Tagged: Kris Musgrove , Misty Magruder
October 17, 2025
Jim Ellis has been my go-to dealership for service for several years on multiple vehicles. I recently had an issue arise with a 2-week-old vehicle purchased at another dealership, and they addressed and r several years on multiple vehicles. I recently had an issue arise with a 2-week-old vehicle purchased at another dealership, and they addressed and resolved it in less than 24 hours. More
Other Employees Tagged: Phil Joyce, Misty Magruder
October 03, 2025
EV technician to ridiculously long to find problem with car which ended up just being a sensor reset. 10 working days. No loaner car which is xx. Manager never contacted us after we complained after 8 days car which ended up just being a sensor reset. 10 working days. No loaner car which is xx. Manager never contacted us after we complained after 8 days asking for a car. The interface service technician was put in bad situation and did he best. Second Kia dealership with this issue of long diagnostic and not finding cause on EV More
Other Employees Tagged: Misty Magruder, Michael Beran
October 02, 2025
I was charged 700 and some dollars for recall issues on my car when in fact, it should’ve been free not happy my car when in fact, it should’ve been free not happy More
Other Employees Tagged: Kris Musgrove , Phil Joyce, Misty Magruder
October 02, 2025
Excellent work and more honest, I highly recommend it. I have always taken and will always take my car there. I have always taken and will always take my car there. More
Other Employees Tagged: Kris Musgrove , Phil Joyce, Misty Magruder

