Scott Croston

Jim Ellis has been my go-to dealership for service for several years on multiple vehicles. I recently had an issue arise with a 2-week-old vehicle purchased at another dealership, and they addressed and r several years on multiple vehicles. I recently had an issue arise with a 2-week-old vehicle purchased at another dealership, and they addressed and resolved it in less than 24 hours. More

by dalton4life Verified Customer Verified Customer

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Courteous service rep and oil changed in 30 minutes which was less time than was stated was less time than was stated More

by judithcape Verified Customer Verified Customer

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Took the time to listen to my concerns Took the time to understand what I was asking understand what I was asking More

by Brandi.h1148 Verified Customer Verified Customer

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EV technician to ridiculously long to find problem with car which ended up just being a sensor reset. 10 working days. No loaner car which is xx. Manager never contacted us after we complained after 8 days car which ended up just being a sensor reset. 10 working days. No loaner car which is xx. Manager never contacted us after we complained after 8 days asking for a car. The interface service technician was put in bad situation and did he best. Second Kia dealership with this issue of long diagnostic and not finding cause on EV More

by TIMOTHY.BIEDRZKI Verified Customer Verified Customer

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I was charged 700 and some dollars for recall issues on my car when in fact, it should’ve been free not happy my car when in fact, it should’ve been free not happy More

by ATLMH Verified Customer Verified Customer

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Excellent work and more honest, I highly recommend it. I have always taken and will always take my car there. I have always taken and will always take my car there. More

by lucasqueiroz Verified Customer Verified Customer

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Clean, welcoming, space to work while waiting. Staff answered questions. Staff was friendly and said hi even in car sales. Staff answered questions. Staff was friendly and said hi even in car sales. More

by WHITAKER.L.J211 Verified Customer Verified Customer

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Very polite and honest, and I felt like I was in the right place and I would definitely recommend this dealership to my family and friends. right place and I would definitely recommend this dealership to my family and friends. More

by Zamar6strings Verified Customer Verified Customer

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I love Jim Ellis Kia! They have truly set the bar high when it comes to customer service. Outstanding every time. They have truly set the bar high when it comes to customer service. Outstanding every time. More

by Kateraanderson Verified Customer Verified Customer

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Kim was the representative checking me in, she was very rude and dismissive. She didn’t even address the recommendations and didn’t want to let me use my coupon that I had in my email rude and dismissive. She didn’t even address the recommendations and didn’t want to let me use my coupon that I had in my email More

by JAZMIN.CRIM Verified Customer Verified Customer

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