Scott Fickert | Page 64

My buying experience here at Don Herring Is awsome!! Scott Fickert abd Tim Carpenter are the best in the business of selling cars!! I love the warm feeling you get from the Don Herring Group once I walk Scott Fickert abd Tim Carpenter are the best in the business of selling cars!! I love the warm feeling you get from the Don Herring Group once I walk in the door. More

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I gave this dealership such a high score because of one reason, My sales rep. Mr Scott Flickert, I've been coming to the Don Herring Dealership in Plano for several years now. Thru the fantastic customer s reason, My sales rep. Mr Scott Flickert, I've been coming to the Don Herring Dealership in Plano for several years now. Thru the fantastic customer service Scott gave the very 1st time my self and my (at the time) wife recieved. Over the course of 5yrs now there has been 4 cars 3 new and one used cars purchased thru Scott. I've worked in Retail, Banking and several other customer service fields and Scott is by far the best Rep I have come across. Scott made me feel important, my opinion was valued and he wanted to know what it was I wanted in a car. Everytime without question Scott displayed fantastic service and a overall great car buying experience. The 1st time I met scott my wife was in the dealership looking to trade in her Outlander. I was only there for support when I ran across a brand new (still on the showroom floor) 2009 Galant rally art. I told Scott I wasnt there for myself but for my wife, he simply replied with "ok let me know when you want to sit in it". As the deal with my wife came to a close and I took his advise to sit in it I feel in love with my 1st Mitsubishi, Scott NEVER made me feel pressured nor did he double talk in any way but what he did was create a new and loyal customer. That day my wife and myself drove away in our new cars, and then 2yrs later I returned to Scott and he helped me get into another car. (2010 ford focus) And now recently I returned to Scott looking to trade in that Focus for something a little more me, and like many times before Scott and the great team at the Plano location helped me get into my brand new Mitsubishi Lancer 2012.. I am a loyal customer not just to Don Herring but to the Plano location..I can honestly say that I have NEVER cared about where I went to get a car, but ever since meeting Scott and listening to his passion of making sure that I was in the right car has made me a customer as long has he has a seat in that lobby. Norman Jefferson More

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