Scott Fuller | Page 59

Still waiting. I purchased a brand new Nissan Maxima SR of of the showroom floor. My salesperson was great. A hinge broke on the panoramic sunroof. I took it in I purchased a brand new Nissan Maxima SR of of the showroom floor. My salesperson was great. A hinge broke on the panoramic sunroof. I took it in for service/repair on June 1sr, 2019. June 10th came and I received a call saying they would be in touch as soon as they could schedule my repair....as of July 3rd, 2019 I have not heard from the dealership about the damaged part being fixed .I am still waiting. Also, why did I receive a survey 2 days later asking if I was satisfied....this is very disappointing as a customer. You want over $40,000 for a product that has defects. I love the car and appreciate my salesperson, but I'm sick of waiting. More

by JDUB1234 Verified Customer Verified Customer

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Great job They did an amazkng job with my car. Fast quick and very friendly. Would use this dealership again for any reason. Thank you service department They did an amazkng job with my car. Fast quick and very friendly. Would use this dealership again for any reason. Thank you service department More

by Rhester69 Verified Customer Verified Customer

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Great! It was quick and they were nice But they did not had time to come back and Answer my question about the apprecial on my Car. So I could now how mu It was quick and they were nice But they did not had time to come back and Answer my question about the apprecial on my Car. So I could now how much my car is worth. I understand they were busy had plan ahead. More

by Estela525 Verified Customer Verified Customer

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Pleasant Experience Great customer service, quick diagnosis, and had me in and out of there with same day service. Everyone was very nice and friendly. Was on a schedule Great customer service, quick diagnosis, and had me in and out of there with same day service. Everyone was very nice and friendly. Was on a schedule and they made sure I was well taken care of. More

by LEN.C.ATL Verified Customer Verified Customer

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Oil change & tire rotation Scott was very helpful and he made sure that I was going away happy with a great deal. And I left there very happy and satisfied. Scott was very helpful and he made sure that I was going away happy with a great deal. And I left there very happy and satisfied. More

by caharvey1969 Verified Customer Verified Customer

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Great service and friendly staff Although I purchased my 2017 Murrano from Benton Hoover, I always come to Serra Nissan to have it serviced. Their staff is friendly and knowledgeable Although I purchased my 2017 Murrano from Benton Hoover, I always come to Serra Nissan to have it serviced. Their staff is friendly and knowledgeable and ALWAYS help me save money. More

by dlaltamlka Verified Customer Verified Customer

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Great service for a great price I could not be more satisfied with the level of expertise that the people have. I have never left here without 100% satisfaction. They are always very I could not be more satisfied with the level of expertise that the people have. I have never left here without 100% satisfaction. They are always very timely in getting things done and everyone always has an amazing attitude. More

by buhringjohn Verified Customer Verified Customer

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Great Staff I had a Great experience when I visited the service department in Centerpoint Al. The staff was very helpful and friendly and made sure that I was get I had a Great experience when I visited the service department in Centerpoint Al. The staff was very helpful and friendly and made sure that I was getting everything I needed... Thanks More

by charlieanderson28 Verified Customer Verified Customer

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Great,helpful,fast and knowledgeable about my Kisa. Very helgful and tole care of problem.I would recommend Serra to my friend and anyone else.Fast service and in and out 30 minutes.So happy to have Ser Very helgful and tole care of problem.I would recommend Serra to my friend and anyone else.Fast service and in and out 30 minutes.So happy to have Serra Kia on Hwy 11 Trussville. More

by wann5895 Verified Customer Verified Customer

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Service dept good. Sales dept insulting Service pointed out parts that needed replacing n saved transmission worries. It was tech who reminded me front brakes needed attention. All is well t Service pointed out parts that needed replacing n saved transmission worries. It was tech who reminded me front brakes needed attention. All is well there. Sales Departments estimate of my trade in value was so low it was insulting and took too long. And your WiFi was really slow More

by jflannery0 Verified Customer Verified Customer

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