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Scott Fuller
Scott Fuller at Serra Nissan

Scott Fuller

Service Manager

Serra Nissan

1500 Center Point Pkwy
Birmingham, AL 35215

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4.6
578 Reviews
4.6

578 Reviews

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578 Reviews of Scott Fuller

July 13, 2025

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Employee Rating

The oil Change and tire rotation was great. A couple of days ago I noticed a section of the splash guard under the car was hanging down. I had to jack it up and repair it. I guess the tech did More

by DWSPINGRAM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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Jul 14, 2025

Serra Nissan responded

Thank you for your review and your feedback after your service visit! We thank you for choosing our team here at Serra Nissan, and we hope that we can serve you in the future and provide an even better experience!

July 10, 2025

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Well since this is my third time receiving a message to leave a review I guess I will. I’ve been here several times with little to no help. My first time there the female service provider was very rude and More

by janayriles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ashley Meeks, Mark Muhihu

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Jul 10, 2025

Serra Nissan responded

Im very sorry to hear of your experience. As far as the vehicle, the Autocheck was given and reviewed before any paperwork was signed. We see that you came in for a service visit one time in June to have your rear defrost looked at. We could not duplicate the issue. I will definitely have a talk with the service advisor as that is not how we treat our customers.

Jul 10, 2025

janayriles responded

Actually, the auto check wasn’t given to me at purchasing. I only found out about the collision ten days after I got the car because I was emailed the car fax. Even when I went back I was given an apology as the sales representative told me he “didn’t see” it before selling me to car. It honestly doesn’t matter because I won’t be back but I’m gonna continue sharing my experience when asked.

July 01, 2025

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Even though my car had a secondary warranty coverage the dealership honored tans was very efficient. More

by gmckinney1954
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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Jul 02, 2025

Serra Nissan responded

Thank you for your 5-star review and for choosing our team here at Serra Nissan for your vehicle's service! We are glad to hear your had a great visit, and we sincerely thank you for your time and business. We hope we can serve you again in the future!

June 29, 2025

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Friendly workers i was told exactly what I needed to do about my vehicle even if wasn't what I wanted to hear thanks for your service More

by arby2457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 30, 2025

Serra Nissan responded

Thank you for your review and for trusting our team here at Serra Nissan with your vehicle's service. We are glad to hear that you received prompt, open communication from our service team and were able to address your vehicle needs. We hope that we can serve you again for future service or sales needs!

June 12, 2025

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Great service. Mr Curtis is a great manager and will do anything for his customers! Bryan in the used car department is also great! More

by Kayla Kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Ibarra, Angel Borja, Curtis Lloyd, Courtney Wilson, Zac Willis, Ashley Meeks, Dragon Zheng, Theo Todd

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Jun 13, 2025

Serra Nissan responded

Thank you for your 5-star review! We are grateful to have had the opportunity to serve you, and are glad to hear about your great experience with our service center. We hope to earn your time and business in the future as well!

June 08, 2025

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Everything was done professionally and Ashley was very courteous and kind. Thank you Serra Nissan. More

by HAWKINSC16
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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Jun 09, 2025

Serra Nissan responded

Thank you for your great review highlighting one of our great service advisors! We are grateful to have served you and earned your time and business here at Serra Nissan! We hope that you will continue to choose our team for all your future service or sales needs.

June 02, 2025

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The maintenance guy did a wonderful job with taking care of my Armada and he was very polite. More

by Williamcalhoun
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Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2025

Serra Nissan responded

Thank you for your excellent review regarding your recent service visit! We greatly appreciate you choosing Serra Nissan and trusting our team with your vehicle's needs, and we're glad to hear everything went well. We look forward to serving you in the future for any further service or sales needs!

May 25, 2025

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They were very good and professional and it didn't take a very long time for my services . More

by MBGOUSBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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May 26, 2025

Serra Nissan responded

Thank you for your great review about your recent service visit! We are very glad to have served you, and we thank you for your trust in our team for your vehicle's service needs. We hope we can continue to serve you in the future as well!

April 29, 2025

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They did not fix the issue of my vehicle and the more I brought it back the more problems persist. They were adding more issues and didn't want to fix the issue they caused. Sarra Nissan dealership parts a More

by roseman_i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Courtney Wilson, Ashley Meeks

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May 01, 2025

Serra Nissan responded

We are very sorry to hear about your experience with our service center and your vehicle concerns. We always strive to provide top-notch customer service and communication, and we take your concerns seriously. We would like to know more about your situation and understand how we can help, so we encourage you to call us at 205-856-2544 and ask for Dylan so that we can work towards a resolution.

April 25, 2025

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I was very satisfied with your service and I will definitely come again thank you very much More

by tejunias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Wilson, Jeff Roe, Payden Sewell, Ashley Meeks, Dragon Zheng, Theo Todd

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Apr 26, 2025

Serra Nissan responded

Thank you for this stellar review - we are so glad to hear about your great experience! We greatly appreciate you trusting our team at Serra Nissan for your vehicle's service, and are thankful for your time and business. We hope you will continue to see us for any future vehicle needs, and share your experience with friends and family!

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