496 Reviews
Write a Review496 Reviews of Scott Fuller
March 22, 2024
Awesome people great dealership impeccable service you guys rock everytime! Everyone there treated me with respect and understanding ! guys rock everytime! Everyone there treated me with respect and understanding ! More
Other Employees Tagged: Amanda Badgwell, Matt Henry , Curtis Lloyd
March 17, 2024
All of their employees are here to help each and every customer. They have great service customer. They have great service More
Other Employees Tagged: Courtney Wilson, Amanda Badgwell, Matt Henry, Zac Willis
January 26, 2024
The staff is friendly always keeping you up to date on the process of your vehicle the process of your vehicle More
Other Employees Tagged: Amanda Badgwell, Matt Henry
January 25, 2024
I really love my car. I love the way yall take care of your customers. I have made about 10 referrals for you. I love the way yall take care of your customers. I have made about 10 referrals for you. More
Other Employees Tagged: Courtney Wilson, Madison Whisenant, Jeff Roe, Payden Sewell, Amanda Badgwell, Matt Henry, Zac Willis
December 18, 2023
I have a fleet car. I made an appointment a few days before I arrived, giving full details of what I needed fixed. I dropped my car off at 7am, I arrived first, but anot I made an appointment a few days before I arrived, giving full details of what I needed fixed. I dropped my car off at 7am, I arrived first, but another car came later and pulled in the lane next to me, when the door opened, they pulled in first, because of an issue with my battery, my car would not start, there was one tech, he went to the other car first, and while he was being very socialable with that driver, I waited, once he was done, he come over, after I explained why I was there and that I had an appointment, he said ok, but talked with another customer before checking my appointment. I knew I would have to leave the car, I live about 10 mins from the dealership, there was no one there to give me a ride home. As I was walking home I received a text message from the dealership about my car, the message said to use this as a source of communication. Aaround 2pm, I hadn’t heard anything, I texted, no reply. I called, no one answered or called me back. This was Wednesday, the day before thanksgiving. I never received a call or an update the the text. On Friday, the day after Thanksgiving, I called, texted no answer. I called my fleet plan, I learned that they had received a call from the dealership, and was waiting for someone to approve the work order. After 2 hrs , still couldn’t get anyone from the dealership on the phone. I got a ride to the dealership, 3 techs where sitting at the desk, I explained why I was there… While there at the shop I called my fleet co. got the work approved. This was around 10am. Waited all day, couldn’t get anyone one the phone or text. Got a ride to the dealership, learned that my car was ready, they were waiting for payment. I was VERY disappointed with the lack of communication. More
December 03, 2023
On this service I had 4 new tires installed and oil change & brake inspection. As usual Serra Nissan's service and parts departments were outstanding. I define 'outstanding' as professional people w change & brake inspection. As usual Serra Nissan's service and parts departments were outstanding. I define 'outstanding' as professional people who do the job correctly, actually listen to the customer, friendly and courteous even when they are swamped with work and honest in their evaluation of my trucks service needs. Matt, Amanda, Courtney, Scott and the actual mechanics that do the work all meet my definition of 'OUTSTANDING'. This is why I drive 30 miles to get my Frontier serviced and why I will buy another Frontier from this Dealership in the future. It is the only time in my 57 years of owning a car/truck that I look forward to specific Dealership performing the servicing of my truck and I always drive away feeling great without any stress. Thank You, Richard Glover More
Other Employees Tagged: Courtney Wilson, Amanda Badgwell, Matt Henry
December 01, 2023
Prompt, professional and courteous. Serra Issac service department did what I asked in a reasonable amount of time. Would recommend to everyone. Serra Issac service department did what I asked in a reasonable amount of time. Would recommend to everyone. More
Other Employees Tagged: Amanda Badgwell, Matt Henry
November 30, 2023
Y'all are always so helpful. Thank you for doing quality work. You make sure that I know what you're working on in My car. And take care of what ever was wrong. The coffee hut Thank you for doing quality work. You make sure that I know what you're working on in My car. And take care of what ever was wrong. The coffee hut was out of coffee.... sugar cups. Oh well you did get my car fixed. I was scared to death that it was gonna be outrageous price. But no. Car still under warranty. Thanks, again. David and Jennifer Barden Templeton More
Other Employees Tagged: Courtney Wilson, Madison Whisenant, Jeff Roe, Payden Sewell, Amanda Badgwell, Matt Henry, Zac Willis
November 17, 2023
The service and staff are excellent. The y always are friendly and leave my car cleaner than it was when I brought it in.. The waiting room is nice and all the restrooms are clean. My The y always are friendly and leave my car cleaner than it was when I brought it in.. The waiting room is nice and all the restrooms are clean. My car is serviced in a timely manner and I received updates. I will definitely continue to have my car serviced here and recommend them to my friends. More
Other Employees Tagged: Amanda Badgwell, Matt Henry , The salesman who sold me my Rogue, Angel, always speaks and asks how I am and am I enjoying my car.. friendly staff!