Scott Gardner | Page 2

Excellent! Responded immediately to any concerns. Purchased a vehicle on New Year’s Day. Satisfied with overall experience! Responded immediately to any concerns. Purchased a vehicle on New Year’s Day. Satisfied with overall experience! More

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Nick was amazing! We came in at 6:45pm and we said we were definitely buying, but we didn't know which car we wanted. He and the finance manager Scott both were extrem We came in at 6:45pm and we said we were definitely buying, but we didn't know which car we wanted. He and the finance manager Scott both were extremely helpful and friendly while staying after close 1.5hrs. They made sure we got what we needed even at the expense of their evenings, and I cannot thank them enough! More

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Leased a car in 2023, and bought some additional warranties. I was told I can cancel them whenever I traded in or sell the car. I traded it like a month ago, reached in different ways. I drove to th warranties. I was told I can cancel them whenever I traded in or sell the car. I traded it like a month ago, reached in different ways. I drove to the dealer, sent email and messages. Finally got one response back, I haven't received my check until now. I filed a complaint. More

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Scottya created a finance package and protection plan that suited our needs perfectly! If you need anything, from purchase advice to what plan covers your vehicle best, contact Scotty!!! that suited our needs perfectly! If you need anything, from purchase advice to what plan covers your vehicle best, contact Scotty!!! More

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Mang was amazing. She was very sweet, personable, and made me feel comfortable, especially during those awkward wait times of uncertainty. But she kept me feeling posi She was very sweet, personable, and made me feel comfortable, especially during those awkward wait times of uncertainty. But she kept me feeling positive and welcome during the entire process. The whole team that ibwork3d with was great in getting me the truck that I went there with the impression of just test driving. Thank you all for the great work. More

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The service is very poor. I was given a false approval by the sales representative. I also was told my payment be one number upon signatures it was much more and the financial I was given a false approval by the sales representative. I also was told my payment be one number upon signatures it was much more and the financial representative was extremely rude and disrespectful he also told multiple untruths covering their tails. I was given no paperwork on the vehicle what so ever given keys to drive off and then they began saying the bank wanted more documentation which I provided every single time and have proof of it they lied saying they been attempting to reach me and had not they began yelling and being rude being the vehicle back. Why would you allow someone to take a vehicle if it had not been 100% approved and you had an absolute approval from the bank. This has caused me a disturbing amount of distress I’m suing. Even the manager yelled at me and wouldn’t allow me to speak continuously speaking over me I’m sure based off his coworkers lies. I even submitted my personal information for them to get what they needed on their own so there be no more confusion. I submitted all the documentation that we had again the financial lies again saying he hadn’t received when again I had proof of such . I’d also spoken with another employee and sent him the documentation finding out he’d done nothing with it at all. I’d made clear I didn’t want to work with the rude unprofessional financial rep they’d continue to allow him to reach out to me. He refused to get on the phone and Janae Andrews tells me he’s not getting on the phone Bro he told u this and that which was a lie at that point it was something different. My Mom asked why they needed her personal card she was told for registration purposes and when I called the bank myself we were told it was all a lie. I began speaking with the manager at the bank they swore I was speaking with the wrong company when I was told they work both and it’s literally a click of a button and they work both. What we didn’t have we even sent off for it. It’s been the greatest mess I’ve ever experienced. I’ve never been treated and spoken to I’m such a manner as if I was not a human at all. You’d think that the customers would be treated with kindness and the bad responses on here would matter. Janae also asked for my phone to post a review I didn’t because she’s told me so many untruths. I no longer trusted her word but was in need of a vehicle so I left it alone when all along my family was telling things were not right run from them. Now I’m going through this but God definitely knows best and sometimes it’s his way of sparing us from things that aren’t good for us. It’s Blessings!!! The soaring that is I’ve asked for corporates information more than once I’ve been ignored and for the owner I’ve been provided with no information at all. More

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