Scott Gately | Page 70
Client Advisor
BMW of West Chester
1275 Wilmington Pike
West Chester, PA 19382
Having grown up in North Jersey, I went off to college and completed my Business Management Degree in 2006 from Lock Haven University. My upbringing has given me a natural ability to connect with our customers, especially those who share a passion for BMWs. My objective is to make the entire process enjoyable, ensuring that it is not only a pleasant buying experience but also an exceptional ownership journey. By eliminating any sense of typical car buying, I strive to create an atmosphere where purchasing a BMW is fun and leaves a lasting impression. This role allows me to be rewarded for my hard work while still having quality time with my family. Unlike Managing Enterprise Rental locations, where I often encountered people on their worst days, this position offers the opposite: clients visit me because they genuinely desire a BMW, making it a truly great day for them, and me!
Read moreDealership Experience
17 yrs, 1 mo
Industry Experience
17 yrs, 1 mo
Specialties & Trainings
BMW Profiles in Achievement Recipient Platinum 2025
BMW President's Club Platinum 2025
BMW Profile in Achievement Recipient Platinum 2024
BMW Victory Lap National Recipient 2024
BMW Profiles in Achievement Recipient Platinum 2023
BMW Profiles in Achievement Recipient Gold 2018
BMW Profiles in Achievement Recipient Silver 2017
BMW Profiles in Achievement Recipient Gold 2016
BMW Profiles in Achievement Recipient Bronze 2015
BMW Profiles in Achievement Recipient Gold 2014
BMW Profiles in Achievement Recipient Silver 2013
BMW Profiles in Achievement Recipient Silver 2012
BMW Profiles in Achievement Recipient Platinum 2022
BMW Profiles in Achievement Recipient Gold 2020
BMW Profiles in Achievement Recipient Gold 2019
BMW Profiles in Achievement Recipient Platinum 2021
729 Reviews
Write a Review729 Reviews of Scott Gately
September 04, 2018
Best BMW yet! I have purchased now 8 BMW’s, all through Otto’s BMW and all through Scott Gately. Without question, each and every time, perfection. Scott listen I have purchased now 8 BMW’s, all through Otto’s BMW and all through Scott Gately. Without question, each and every time, perfection. Scott listens, makes recommendations based on my wife and I’s needs, never tries to upsell into something we do not need. Paperwork is always prepared ahead of time, taking no more than a few minutes to complete. Scott is very friendly and professional, making buying a BMW what it should be, fun exciting and memorable. Look forward to doing more business with Scott and Otto’s in the future! More
Other Employees Tagged: Wilmer Rodriguez , Brian Menda
September 04, 2018
Great service and improved facility Excellent service as always along with its new and improved facility. It has been a great pleasure to work with account manager Scott Gately, highly r Excellent service as always along with its new and improved facility. It has been a great pleasure to work with account manager Scott Gately, highly recommended! More
September 04, 2018
BMW 530 I have had several Bmw’s and this is the 3rd one from Ottos. I have worked with Scott Gately on all of these cars. He makes the experience painless a I have had several Bmw’s and this is the 3rd one from Ottos. I have worked with Scott Gately on all of these cars. He makes the experience painless and time efficient. Scott knows that his customers don’t want the run around or to be constantly haggling on the price. We discussed what I wanted and worked together to make it happen. Additionally, when you come pick the car up, the paper work is minimal with no pressure on upselling as your time is valauable. Also, if you are returning a BMW, the turn in process is effortless, thanks to Scott and Wilmer. I have referred friends and family to Scott and Ottos and will continue to do so. Thank you, my new BMW is the best one yet. More
Other Employees Tagged: Wilmer Rodriguez
August 27, 2018
Great working with Scott! Scott Gately was great to work with. The whole process was efficient and hassle free. I was given a fair value for my trade and was treated with great Scott Gately was great to work with. The whole process was efficient and hassle free. I was given a fair value for my trade and was treated with great customer service by every one of Scott's associates I spoke to while at ottos. We agreed upon the sale and returned a few days later to complete a few minutes worth of paperwork. We both enjoyed taking possession of the car after being fully detailed in a glass room. I will be recommending Scott to friends and family who may be shopping for a BMW. This is how the BMW experience should be. Absolutely first class customer service! More
August 27, 2018
Excellent Experience I highly recommend Ottos. Scott Gately was awesome and had everything ready for me when I arrived. The car was immaculate, and I couldn't be happier I highly recommend Ottos. Scott Gately was awesome and had everything ready for me when I arrived. The car was immaculate, and I couldn't be happier. What a great experience. More
August 24, 2018
New Lease We are longtime customers of Otto’s BMW (more than 25 years). As a family we’ve owned 8 BMW’s from 3 Series to 750 and our experience from sales to se We are longtime customers of Otto’s BMW (more than 25 years). As a family we’ve owned 8 BMW’s from 3 Series to 750 and our experience from sales to service and everything in between has been exceptional. We recently leased a 5 Series and our sales representative, Scott Gately, was awesome - responsive on the front end and excellent follow up after the deal. In our 25 years with Otto’s we’ve had just two different sales representatives. The consistency has been great. They know us, and we know them. More
July 31, 2018
Great Experience We’ve purchased and leased from Otto’s. The rep we have worked with on each occasion, Scott Gately, has made each experience smooth, seamless and effi We’ve purchased and leased from Otto’s. The rep we have worked with on each occasion, Scott Gately, has made each experience smooth, seamless and efficient, so much so that we live out of state and continue to return to Otto’s. More
July 30, 2018
Best car experience. I’ve bought many cars over the years but this was by far the best experience I’ve ever had. Easy, quick and painless. Scott was the consummate profess I’ve bought many cars over the years but this was by far the best experience I’ve ever had. Easy, quick and painless. Scott was the consummate professional. I will only get my BMW’s from Scott and Otto’s! More
Other Employees Tagged: Brian Menda
July 20, 2018
Scott Gately I am Your Client for Life As a returning client, Dallas matched me with Scott Gately we were a perfect match - he was so patient and gentle and gave me all the facts and concer As a returning client, Dallas matched me with Scott Gately we were a perfect match - he was so patient and gentle and gave me all the facts and concerns about my car selections. When my Mini Pomeranian "Luna" jumped out of her bag to love him it sealed the deal. Today I came back with questions and concerns - he gave me a loaner to look at my car and give me a double check. You will never get this anywhere else More
Other Employees Tagged: Dallas Reynolds
July 02, 2018
Scott is the best Scott Gately is the best car salesperson I have ever dealt with. We have bought many cars over the years (currently have 6 cars) and switch them out Scott Gately is the best car salesperson I have ever dealt with. We have bought many cars over the years (currently have 6 cars) and switch them out frequently so I am generally buying at least one car every year (sometimes more). We have gone to many dealerships and worked with many salespeople, and I can honestly say that Otto's BMW, and Scott Gately more specifically, is THE best that I have dealt with. Scott took the time to ask some questions and really understand what I was looking for, what was important to me (what's critical vs what's a nice to have, and what I definitely didn't want) and then did the research and came back to me with a car and a deal that fit exactly what we wanted. We have since bought 4 cars from Scott and every deal is equally as stress free and pleasant an experience that one could hope for. If you are looking for a BMW, there is only one place to go. Go see Scott, you will thank me later. More

