Scott Gately
Scott Gately at BMW of West Chester

Scott Gately | Page 69

Client Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
5.0
716 Reviews

Having grown up in North Jersey, I went off to college and completed my Business Management Degree in 2006 from Lock Haven University. My upbringing has given me a natural ability to connect with our customers, especially those who share a passion for BMWs. My objective is to make the entire process enjoyable, ensuring that it is not only a pleasant buying experience but also an exceptional ownership journey. By eliminating any sense of typical car buying, I strive to create an atmosphere where purchasing a BMW is fun and leaves a lasting impression. This role allows me to be rewarded for my hard work while still having quality time with my family. Unlike Managing Enterprise Rental locations, where I often encountered people on their worst days, this position offers the opposite: clients visit me because they genuinely desire a BMW, making it a truly great day for them, and me!

Dealership Experience

16 yrs, 8 mos

Industry Experience

16 yrs, 8 mos

Specialties & Trainings

BMW Profile in Achievement Recipient Platinum 2024

BMW Victory Lap National Recipient 2024

View more specialties & trainings
5.0

716 Reviews

Write a Review

716 Reviews of Scott Gately

August 27, 2018

Dealership Rating
Employee Rating

Great working with Scott! Scott Gately was great to work with. The whole process was efficient and hassle free. I was given a fair value for my trade and was treated with great More

by Mtb2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2018

BMW of West Chester responded

Excellent! We love hearing of your great experience with Scott and our team here at Otto's. We truly appreciate your business.

August 27, 2018

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Employee Rating

Excellent Experience I highly recommend Ottos. Scott Gately was awesome and had everything ready for me when I arrived. The car was immaculate, and I couldn't be happier More

by RGC101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2018

BMW of West Chester responded

Outstanding! Thank you for your terrific compliments for Scott and thanks again for choosing Otto's.

August 24, 2018

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New Lease We are longtime customers of Otto’s BMW (more than 25 years). As a family we’ve owned 8 BMW’s from 3 Series to 750 and our experience from sales to se More

by Jackie5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2018

BMW of West Chester responded

We agree consistency is key in delivering an excellent experience. We're delighted to hear Scott once again provided a great visit. We truly appreciate your many years of loyalty.

July 31, 2018

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Great Experience We’ve purchased and leased from Otto’s. The rep we have worked with on each occasion, Scott Gately, has made each experience smooth, seamless and effi More

by Bklyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 31, 2018

BMW of West Chester responded

Thank you for your confidence in Scott and Otto's. We appreciate the time and distance you travel to do business with us.

July 30, 2018

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Best car experience. I’ve bought many cars over the years but this was by far the best experience I’ve ever had. Easy, quick and painless. Scott was the consummate profess More

by Mark R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Menda

Jul 30, 2018

BMW of West Chester responded

Outstanding! Thank you for your wonderful compliments for Scott and the experience he provided. Welcome to the Otto's family.

July 20, 2018

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Employee Rating

Scott Gately I am Your Client for Life As a returning client, Dallas matched me with Scott Gately we were a perfect match - he was so patient and gentle and gave me all the facts and concer More

by Liberty Tax Coatesville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dallas Reynolds

Jul 21, 2018

BMW of West Chester responded

We are delighted to hear that you and Luna had such a great experience! Enjoy the summer driving season and we are here for you if you need anything!

July 02, 2018

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Employee Rating

Scott is the best Scott Gately is the best car salesperson I have ever dealt with. We have bought many cars over the years (currently have 6 cars) and switch them out More

by ABusacca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2018

BMW of West Chester responded

We are thrilled to hear Scott has been so effective in assisting you in finding the best BMW to fit your specific needs. Thank you for being a loyal member of the Otto's BMW family.

June 16, 2018

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Wonderful service, great car This is my second bmw from Otto’s and I won’t go anywhere else. Service is spectacular, especially from Scott Gately who not only has extensive knowle More

by Linda S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2018

BMW of West Chester responded

Thank you for the nice review! That's the Otto's way of doing business - creating relationships!! And the occasional fashion statement ;).....

June 12, 2018

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Employee Rating

Best car buying experience ever My recent buying experience with Scott Gately at Otto's BMW was hands down the best car buying experience I have had. Scott was professional, low-pre More

by augerjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2018

BMW of West Chester responded

Wonderful to hear! Buying a car should be a fun experience - at Otto's, we strive to deliver joy to all of our customers!

May 27, 2018

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Employee Rating

Our 3rd BMW from Otto, highly recommend Scott Gately!! This is our 3rd BMW from Otto's. First of all, I really enjoy the newly renovated building and friendly staff. Otto has done a great job to make the c More

by Wei Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2018

BMW of West Chester responded

Outstanding! Thank you for your wonderful compliments for Scott. We're delighted to hear you have been so pleased.

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