Scott Gately | Page 69
Client Advisor
BMW of West Chester
1275 Wilmington Pike
West Chester, PA 19382
Having grown up in North Jersey, I went off to college and completed my Business Management Degree in 2006 from Lock Haven University. My upbringing has given me a natural ability to connect with our customers, especially those who share a passion for BMWs. My objective is to make the entire process enjoyable, ensuring that it is not only a pleasant buying experience but also an exceptional ownership journey. By eliminating any sense of typical car buying, I strive to create an atmosphere where purchasing a BMW is fun and leaves a lasting impression. This role allows me to be rewarded for my hard work while still having quality time with my family. Unlike Managing Enterprise Rental locations, where I often encountered people on their worst days, this position offers the opposite: clients visit me because they genuinely desire a BMW, making it a truly great day for them, and me!
Read moreDealership Experience
16 yrs, 8 mos
Industry Experience
16 yrs, 8 mos
Specialties & Trainings
BMW Profile in Achievement Recipient Platinum 2024
BMW Victory Lap National Recipient 2024
BMW Profiles in Achievement Recipient Platinum 2023
BMW Profiles in Achievement Recipient Gold 2018
BMW Profiles in Achievement Recipient Silver 2017
BMW Profiles in Achievement Recipient Gold 2016
BMW Profiles in Achievement Recipient Bronze 2015
BMW Profiles in Achievement Recipient Gold 2014
BMW Profiles in Achievement Recipient Silver 2013
BMW Profiles in Achievement Recipient Silver 2012
BMW Profiles in Achievement Recipient Platinum 2022
BMW Profiles in Achievement Recipient Gold 2020
BMW Profiles in Achievement Recipient Gold 2019
BMW Profiles in Achievement Recipient Platinum 2021
716 Reviews
Write a Review716 Reviews of Scott Gately
August 27, 2018
Great working with Scott! Scott Gately was great to work with. The whole process was efficient and hassle free. I was given a fair value for my trade and was treated with great Scott Gately was great to work with. The whole process was efficient and hassle free. I was given a fair value for my trade and was treated with great customer service by every one of Scott's associates I spoke to while at ottos. We agreed upon the sale and returned a few days later to complete a few minutes worth of paperwork. We both enjoyed taking possession of the car after being fully detailed in a glass room. I will be recommending Scott to friends and family who may be shopping for a BMW. This is how the BMW experience should be. Absolutely first class customer service! More
August 27, 2018
Excellent Experience I highly recommend Ottos. Scott Gately was awesome and had everything ready for me when I arrived. The car was immaculate, and I couldn't be happier I highly recommend Ottos. Scott Gately was awesome and had everything ready for me when I arrived. The car was immaculate, and I couldn't be happier. What a great experience. More
August 24, 2018
New Lease We are longtime customers of Otto’s BMW (more than 25 years). As a family we’ve owned 8 BMW’s from 3 Series to 750 and our experience from sales to se We are longtime customers of Otto’s BMW (more than 25 years). As a family we’ve owned 8 BMW’s from 3 Series to 750 and our experience from sales to service and everything in between has been exceptional. We recently leased a 5 Series and our sales representative, Scott Gately, was awesome - responsive on the front end and excellent follow up after the deal. In our 25 years with Otto’s we’ve had just two different sales representatives. The consistency has been great. They know us, and we know them. More
July 31, 2018
Great Experience We’ve purchased and leased from Otto’s. The rep we have worked with on each occasion, Scott Gately, has made each experience smooth, seamless and effi We’ve purchased and leased from Otto’s. The rep we have worked with on each occasion, Scott Gately, has made each experience smooth, seamless and efficient, so much so that we live out of state and continue to return to Otto’s. More
July 30, 2018
Best car experience. I’ve bought many cars over the years but this was by far the best experience I’ve ever had. Easy, quick and painless. Scott was the consummate profess I’ve bought many cars over the years but this was by far the best experience I’ve ever had. Easy, quick and painless. Scott was the consummate professional. I will only get my BMW’s from Scott and Otto’s! More
Other Employees Tagged: Brian Menda
July 20, 2018
Scott Gately I am Your Client for Life As a returning client, Dallas matched me with Scott Gately we were a perfect match - he was so patient and gentle and gave me all the facts and concer As a returning client, Dallas matched me with Scott Gately we were a perfect match - he was so patient and gentle and gave me all the facts and concerns about my car selections. When my Mini Pomeranian "Luna" jumped out of her bag to love him it sealed the deal. Today I came back with questions and concerns - he gave me a loaner to look at my car and give me a double check. You will never get this anywhere else More
Other Employees Tagged: Dallas Reynolds
July 02, 2018
Scott is the best Scott Gately is the best car salesperson I have ever dealt with. We have bought many cars over the years (currently have 6 cars) and switch them out Scott Gately is the best car salesperson I have ever dealt with. We have bought many cars over the years (currently have 6 cars) and switch them out frequently so I am generally buying at least one car every year (sometimes more). We have gone to many dealerships and worked with many salespeople, and I can honestly say that Otto's BMW, and Scott Gately more specifically, is THE best that I have dealt with. Scott took the time to ask some questions and really understand what I was looking for, what was important to me (what's critical vs what's a nice to have, and what I definitely didn't want) and then did the research and came back to me with a car and a deal that fit exactly what we wanted. We have since bought 4 cars from Scott and every deal is equally as stress free and pleasant an experience that one could hope for. If you are looking for a BMW, there is only one place to go. Go see Scott, you will thank me later. More
June 16, 2018
Wonderful service, great car This is my second bmw from Otto’s and I won’t go anywhere else. Service is spectacular, especially from Scott Gately who not only has extensive knowle This is my second bmw from Otto’s and I won’t go anywhere else. Service is spectacular, especially from Scott Gately who not only has extensive knowledge on the features but actually cares about his clients and listens! Wonderful service with a smile (and crazy socks). Highly recommend Otto’s and Scott. More
June 12, 2018
Best car buying experience ever My recent buying experience with Scott Gately at Otto's BMW was hands down the best car buying experience I have had. Scott was professional, low-pre My recent buying experience with Scott Gately at Otto's BMW was hands down the best car buying experience I have had. Scott was professional, low-pressure, straight forward and friendly. The trade in,, new car pricing and financing rate were all very fair and exceeded my expectations. The buying process was smooth, hassle free and quick. My new used car was delivered quickly and in great condition. I would highly recommend Otto's and specifically Scott to any one interested in a BMW. More
May 27, 2018
Our 3rd BMW from Otto, highly recommend Scott Gately!! This is our 3rd BMW from Otto's. First of all, I really enjoy the newly renovated building and friendly staff. Otto has done a great job to make the c This is our 3rd BMW from Otto's. First of all, I really enjoy the newly renovated building and friendly staff. Otto has done a great job to make the car buying experience fantastic. Most importantly, I highly recommend Scott Gately. He has been helping me and my husband finding the car we love for the past 3 years. We are really impressed by how professional he is. He always try to make sure that we received everything we asked for and went above and beyond. I've never once had to wait very long for any car transaction. He always preped everything ahead of time. It was truly effortless to buy a car from Scott. 30 mins....I was out with my new BMW! Additionally, the after purchase services was always marvelous as well. Anytime when we had issues or questions with our cars, he was always there for us. My lease will be due next year, I am sure I will get another BMW from him AGAIN!!! More
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