Scott Gately | Page 69

Great customer service Scott made my purchase so easy. He worked with me to find the perfect car for my family and was very patient answering several questions that I had. I Scott made my purchase so easy. He worked with me to find the perfect car for my family and was very patient answering several questions that I had. I actually came to this location from out of state because of how helpful he was. More

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Very easy to deal with. Great customer service. Scott was very helpful on answering questions even on his day off and was able to get the deal that I was looking for. This is the 2nd BMW that I hav Scott was very helpful on answering questions even on his day off and was able to get the deal that I was looking for. This is the 2nd BMW that I have purchased from Otto's and will definitely be my first choice for future BMW purchase. More

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Straight forward Scott Gately was my sales rep. Transaction was done entirely by email and phone as I was living in China up until last week. Scott was very efficient Scott Gately was my sales rep. Transaction was done entirely by email and phone as I was living in China up until last week. Scott was very efficient and straight forward, I highly recommend him if you are in the market. More

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Best BMW yet! I have purchased now 8 BMW’s, all through Otto’s BMW and all through Scott Gately. Without question, each and every time, perfection. Scott listen I have purchased now 8 BMW’s, all through Otto’s BMW and all through Scott Gately. Without question, each and every time, perfection. Scott listens, makes recommendations based on my wife and I’s needs, never tries to upsell into something we do not need. Paperwork is always prepared ahead of time, taking no more than a few minutes to complete. Scott is very friendly and professional, making buying a BMW what it should be, fun exciting and memorable. Look forward to doing more business with Scott and Otto’s in the future! More

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Great service and improved facility Excellent service as always along with its new and improved facility. It has been a great pleasure to work with account manager Scott Gately, highly r Excellent service as always along with its new and improved facility. It has been a great pleasure to work with account manager Scott Gately, highly recommended! More

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BMW 530 I have had several Bmw’s and this is the 3rd one from Ottos. I have worked with Scott Gately on all of these cars. He makes the experience painless a I have had several Bmw’s and this is the 3rd one from Ottos. I have worked with Scott Gately on all of these cars. He makes the experience painless and time efficient. Scott knows that his customers don’t want the run around or to be constantly haggling on the price. We discussed what I wanted and worked together to make it happen. Additionally, when you come pick the car up, the paper work is minimal with no pressure on upselling as your time is valauable. Also, if you are returning a BMW, the turn in process is effortless, thanks to Scott and Wilmer. I have referred friends and family to Scott and Ottos and will continue to do so. Thank you, my new BMW is the best one yet. More

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Great working with Scott! Scott Gately was great to work with. The whole process was efficient and hassle free. I was given a fair value for my trade and was treated with great Scott Gately was great to work with. The whole process was efficient and hassle free. I was given a fair value for my trade and was treated with great customer service by every one of Scott's associates I spoke to while at ottos. We agreed upon the sale and returned a few days later to complete a few minutes worth of paperwork. We both enjoyed taking possession of the car after being fully detailed in a glass room. I will be recommending Scott to friends and family who may be shopping for a BMW. This is how the BMW experience should be. Absolutely first class customer service! More

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Excellent Experience I highly recommend Ottos. Scott Gately was awesome and had everything ready for me when I arrived. The car was immaculate, and I couldn't be happier I highly recommend Ottos. Scott Gately was awesome and had everything ready for me when I arrived. The car was immaculate, and I couldn't be happier. What a great experience. More

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New Lease We are longtime customers of Otto’s BMW (more than 25 years). As a family we’ve owned 8 BMW’s from 3 Series to 750 and our experience from sales to se We are longtime customers of Otto’s BMW (more than 25 years). As a family we’ve owned 8 BMW’s from 3 Series to 750 and our experience from sales to service and everything in between has been exceptional. We recently leased a 5 Series and our sales representative, Scott Gately, was awesome - responsive on the front end and excellent follow up after the deal. In our 25 years with Otto’s we’ve had just two different sales representatives. The consistency has been great. They know us, and we know them. More

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Great Experience We’ve purchased and leased from Otto’s. The rep we have worked with on each occasion, Scott Gately, has made each experience smooth, seamless and effi We’ve purchased and leased from Otto’s. The rep we have worked with on each occasion, Scott Gately, has made each experience smooth, seamless and efficient, so much so that we live out of state and continue to return to Otto’s. More

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