Scott Griffiths | Page 7

Very Good service clean facilities staff did a good job at lid to my needs at lid to my needs More

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My research and contact with Jim Browne was mostly done online. I had expressed interest in a Ram 1500. I was contacted by sales Rep Paul Coates. He provided me with information and pricing on a 1500 I wa online. I had expressed interest in a Ram 1500. I was contacted by sales Rep Paul Coates. He provided me with information and pricing on a 1500 I was interested in. At that time I was debating replacing my current Ram and held off on going any further. Paul Coates followed up with me a month later and provided me with a reduced price that was within my budget. Mr. Coates provided me with a written quote prior to my departure. When I arrived I was shown the vehicle, took it for a test drive and we talked about the deal. I was pleasantly surprised that all the pain of negotiating at the dealer was removed as the prices quoted to me via email was exactly the same with no add on’s or hidden fees. The vehicle was prepped and received within a reasonable amount of time. The whole process was painless and frankly a new experience for me as there was no pressure, no hard sells no papers going back and forth between the salesman and the manager. I believe I got a fair deal, and I was treated very well by Paul Coates and the rest of the team at Jim Browne Dodge Chrysler Ram and Jeep More

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Lightning lane is awesome don't have to give up your whole day for an oil change and they have decent snacks while you wait whole day for an oil change and they have decent snacks while you wait More

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I like this dealership because it is a small one that’s not too busy and they have taken good care of me every time I go there for service and I recommend them to anyone who wants a good deal. not too busy and they have taken good care of me every time I go there for service and I recommend them to anyone who wants a good deal. More

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Fast reliable sevice. Service writer always keeps me informed of status of inspection and any additional repairs required. Service writer always keeps me informed of status of inspection and any additional repairs required. More

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Went for my oil change and the staff was efficient and very professional I would highly recommend this dealership they have been this way since I purchased my Jeep in 2020 awesome place very professional I would highly recommend this dealership they have been this way since I purchased my Jeep in 2020 awesome place More

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Was upfront about the wait time for an oil change and was pretty accurate. Also didn’t try to upsell additional items/service. pretty accurate. Also didn’t try to upsell additional items/service. More

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Refused to cover the part under warranty upon reporting to dealer failure of part when out of State while it was still under warranty. to dealer failure of part when out of State while it was still under warranty. More

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Very helpful and would recommend them to anyone for car service. Just have to wait for part to service. Just have to wait for part to More

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My wife's car had a dead battery. When they performed the inspection the mechanic said the brakes needed new pads and the rotor turned. I had been expecting this for a while since s When they performed the inspection the mechanic said the brakes needed new pads and the rotor turned. I had been expecting this for a while since she has over 120 K on the car. They replaced the battery and repaired the brakes while I waited. It was really quick and the waiting room is pleasant. I think Scott did a great job coordinating everything. More

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